Co-op Insurance Opiniones 

4650
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Ver más

Valorada con 1 estrellas sobre 5

May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Ver más

Valorada con 5 estrellas sobre 5

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Aseguradora
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Agencia de seguros para el hogar
  5. Aseguradora (seguros de vida)
  6. Seguros de viaje
  7. Seguros para animales domésticos

Sobre Co-op Insurance

Escrito por la empresa

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,4

Todas las opiniones

(4650)

1138 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

My parked car was hit by a speeding…

My parked car was hit by a speeding driver. I wasn't in the car. Car was a write off. The driver who hit my car was insured. Co-op passed me onto Marker Study as my underwriter. Terrible comms. I had to do all the work. Hours and hours of emails. Took months to get my money. Absolute nightmare. Wouldn't recommend.

19 de febrero de 2026
Opinión espontánea
Logotipo de Co-op Insurance

Respuesta de Co-op Insurance

Good afternoon Beverly

Thank you for taking the time to share your feedback. We’re sorry to hear that you’re unhappy with the service provided, however we appreciate you bringing this to our attention. We’d like the opportunity to discuss your concerns further with you therefore I have passed your details across to the relevant team and someone will be in touch.

Kind regards

Aysha

Valorada con 5 estrellas sobre 5

From the very beginning and never…

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support throughout.
Each move and claim was updated by emails and text, informing me of each costing and how the process was moving along.

15 de abril de 2026
Logotipo de Co-op Insurance

Respuesta de Co-op Insurance

We are glad you enjoyed your experience with our pet insurance team during what can often be a stressful time. Knowing that our staff helped you feel at ease and kept you well-informed with regular updates throughout the entire process brings us great satisfaction. We appreciate you taking the time to share your positive feedback about our communication and support.
Kind regards
Jemma
The Co-op Pet Team 🐾

Valorada con 5 estrellas sobre 5

Travel Insurance - Multi Trip/Couples

The Co-op I feel has always been a a good company for many, many years.

I bought the multi trip , couples, travel insurance - it was an extremely good price compared to other companies.

The cover itself is excellent, a really good cover overall - and you can add to it if you have any extras you’d need too.

Bought after an initial quote, which was easy to do/understand and the site itself is easy to navigate.

Overall it was very easy and straightforward to buy the insurance and the documents were sent quickly.

First time using the Co-op for travel insurance but would definitely do so again.

1 de octubre de 2026
Valorada con 5 estrellas sobre 5

The renewal was easy & straight…

The renewal was easy & straight forward. Scott was very professional & helpful.

2 de octubre de 2026
Opinión espontánea
Logotipo de Co-op Insurance

Respuesta de Co-op Insurance

Hi Mr Mcintosh

Thank you for leaving us a review. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.

Kind regards
Aysha

Valorada con 5 estrellas sobre 5

It was the price that got me hooked

It was the price that got me hooked. It was way cheaper than any of the others I had been looking at. The comparison for making a claim and what I would have to pay were roughly the same. This was completed on line in roughly 5 minutes.

30 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Able to speak to a human being

Able to speak to a human being, instead of hoping that the info given on line is correct, there is someone there to help and advise you if there is something you are unsure of.

2 de octubre de 2026
Opinión espontánea

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