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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a wonderful stay at Polsue gardens over New Year with our small dog who equally enjoyed himself. We received a very warm welcome with fresh bread and milk on arrival and even a new year box of... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Property has a damp issue and smells of damp. Flooring very dodgy uneven and creaky. Something obviously wrong since underfloor heating put in. Doors into bedrooms don't shut easily unless banged. Dou... Ver más

Valorada con 4 estrellas sobre 5

Property white wings based in fowey, is located up 6 small flights of stairs with no access to balcony or terraced area despite having table and chairs. Short 15 minute walk, slope acceptable for m... Ver más

Valorada con 1 estrellas sobre 5

Very disappointing and underwhelming visit to Chandlers apartment FOWEY Awful smell throughout, dirty and uncared for, and the double bed is actually 2 singles fastened together with nylon tie... Ver más

Información sobre la empresa

  1. Agencia de alquiler de casas para vacaciones

Información proporcionada por diversas fuentes externas

Choose from over 800 self-catering holiday cottages from a family run company based in Padstow, Cornwall.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

543 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(543)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Penrose Burden Cottages-Idyllic

The Linney is one of seven beautiful stone cottages overlooking a beautiful valley which is breathtaking.
It is equipped with everything, and more, you would need for a comfortable stay.
We had our own EV charging point which was so convenient.
It is within easy reach of all the major coastal destinations and there are also some lovely National Trust sites only a stones throw away.
On arrival we were greeted with a lovely Cornish cream tea, chocolate goodies and even coffee pods for the machine and fresh milk in the refrigerator-what more could you want.
There was also a log burner ready with everything we needed for a nice cosy evening should we need it.
The owners Jane and Ian are warm and wonderful people and nothing is too much trouble, and have got a wealth of information on the surrounding areas.
We will definitely be returning to Penrose Burden Cottages, such a beautiful place to kick back and relax.
We will be highly recommending them to family and friends.

18 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

An incredible view

This truly has THE most incredible view. From a beautifully kept garden below, across the bay and all the way up the west coast on a clear day.

18 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking and utterly disappointing

We have booked our summer and winter holidays with Cornish Horizons for over 15 years. They have always had a policy - like other rental companies in the area - to offer the existing booker the option to book the same property and the same time for the following year. This year they no longer employed this policy WITHOUT LETTING ANY OF THE EXISTING BOOKERS KNOW. And as a result we have now missed out on booking the property we have booked with friends for over 10 years. The price of the property has also gone up by over 100% in the last 4 years. Although inflation is high in the UK, I'm not sure it's running at 100%. Cornish Horizons have offered no apology or any attempt to make up for the huge disappointment. The people working on the phones are responsive, polite and good at their jobs - it is not their fault. But somewhere along the chain the business forgot to communicate to their most important stakeholder - the consumer - and as a result we have lost all our trust in what once was a favoured brand. I am only sharing this on TrustPilot because I had a generic email from Cornish Horizons asking for feedback on this link - that shows their lack of awareness of their customer and experience.

26 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Overpriced Shabby Property

Property booked for one week at Kernyk, Constantine Bay, over priced for what was basically an annexe to the owners house with very little privacy. The reality of the Property does not match the photos listed on Cornish Horizons’ website. The property had a strong musty smell throughout. Owner’s lounge has direct access to the annexe via a locked door. Garden is next to the car parking area and we were advised to take our dog off the property for toilet breaks (despite the listing stating it had an enclosed garden and pets welcome). We left after two nights as we started to get dust mite bites from the sofa and found the musty smell overwhelming. Found alternative accommodation half an hour away in excellent condition via Airbnb. Cornish Horizons have not yet acknowledged my complaint about the property submitted Aug 1st.

29 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect accommodation with everything you need!

We had the most amazing stay, the cottage was beautiful and every need catered for. The cottage was incredibly we stocked with everything you needed from cooking oil to cleaning materials, from dvds to games, from hair dryers to bin bags! The beds were really comfortable and the cottage was perfect for us, my children and the grandparent as it is all on one level. We will definitely be back!

20 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great central location

Great central location. 5 mins to shops & bars. 15 mins to Fistral beach. Just be prepared for uphill walk home. Clean and comfortable facilities, brilliant shower and lovely to have balcony space just about a sea view.

12 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good communication

Very good communication via email through original cottages, able to spread cost over several months which was good.
Cottage location was fabulous and we had a really lovely time.

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very happy experience with Original…

A very happy experience with Original Cottages which I believe are part of this group. We were kept very well informed about our holiday via email and text. The accommodation we booked was superb and exactly as described. No fuss or difficulties at all.

11 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Immaculate cottage

Immaculate cottage. Beautiful well kept garden and pool. Welcoming owners but very respectful of privacy. Very near to amazing beaches, harbours and local attractions. Would highly recommend.

11 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Avondale Crackington Haven Cornwall

Avondale - Crackington Haven Cornwall
*not sure who was in charge of
cleaning but it wasn't to a good standard... !!!

Other than that -
An absolutely marvellous property.
Quiet and luxurious.
Everything in the property you need.
Lovely village shop a stones throw away. Nearest beach a lovely 1.2 mile walk (if you don't mind walking/down and up hill)
Loads to do within a 5 mile radius.

18 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Property not up to expectation

Owner needs to get his address right! no privacy at the patio door or lounge window. For the price I would have expected wardrobes not a hang rail with no other storage except under the beds!

11 de agosto de 2023
Opinión espontánea

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