Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
This was a very useful tool. I recommend them. Just watch if you do not want to continue subscription, but it was super easy to cancel subscription. I only needed the service for one thing, and they m... Ver más
La empresa ha respondido
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Ver más
La empresa ha respondido
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Ver más
La empresa ha respondido
4,2
Muy bueno
320 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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You charged for for a subscription that…
You charged for for a subscription that I didn't sign up for.
30 de diciembre de 2025
Respuesta de Courtrecords
Hello Michael,
Thank you for bringing this to our attention. We apologise for any confusion or concern this charge may have caused.
We offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
We can confirm that your account has already been refunded by one of our support agents. Please allow 3–5 business days for the refund to be reflected in your account, depending on your bank’s processing times.
If you have any further questions or require additional assistance, please contact our support team directly.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Helpful Resource
This is a helpful resource. I was able to find the information I needed.
30 de diciembre de 2025
Respuesta de Courtrecords
Hello LaTanya,
Thank you for your 4-star review! We’re glad to hear that you found our service to be a helpful resource and were able to find the information you needed.
We appreciate you taking the time to share your feedback and hope to be of assistance again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Respuesta de Courtrecords
Hello Kieler,
Thank you for the 5-star review! We’re delighted to hear that Jomarie was quick, kind, and very helpful.
We’ll be sure to pass along your kind words to her — feedback like this truly means a lot to our team. Thank you for taking the time to share your experience!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very efficient courteous service
Very efficient courteous service. Problem was solved even more than expected!!!
26 de diciembre de 2025
Respuesta de Courtrecords
Hi Joan,
Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Not enough info for the price
Even as a paying member, the information received from this site is basic public information. For any additional information, you have to pay more. I did not like that.
21 de noviembre de 2025
Respuesta de Courtrecords
Hi Michael,
We're sorry you were dissatisfied with the information you received. Rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Excellent documentation
Excellent documentation. This company provided a court case that I could not find even through the court's clerk. This company's research is very thorough. The customer service is 5-star excellent.
22 de diciembre de 2025
Respuesta de Courtrecords
Hi Shannon,
Thank you for taking the time to give us a review. We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Respuesta de Courtrecords
Hello Madilyn,
Thank you for your five-star review and kind words. We’re delighted to hear that you were satisfied with our quick responses and customer service. Your feedback is greatly appreciated and will be shared with our team.
Please don’t hesitate to contact us again if you need any further assistance—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
This is a scam
This is a scam. They did not produce court records that exist for a current case. I was trying to avoid driving to the court. This is Superior court in Maine.i.e. not a small district court....AND then they had the nerve to charge me a monthly fee...EVEN after cancelling.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Courtrecords
Hello Eric,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction and understand how frustrating this experience must have been. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Regarding billing, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
Nonetheless, since you haven't used the service beyond the trial, the account has been canceled, and we issued a refund of $24.95 as a one-time courtesy. Please allow 3-5 business days for the funds to be placed back into your account.
We appreciate your feedback and take all comments seriously as part of our ongoing efforts to improve.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Outstanding help and care given by…
Outstanding help and care given by Johannesma. Could not fault the service. Perfect.
22 de diciembre de 2025
Respuesta de Courtrecords
Hello Philip,
Thank you very much for your kind review and for awarding us five stars. We’re delighted to hear that you received outstanding help and care from Johannesma and that you were happy with the service provided. Your positive feedback will be shared with the team and is greatly appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service personnel were…
Customer service personnel were respectful, and understanding. I wish other companies were this easy to work with.
17 de diciembre de 2025
Respuesta de Courtrecords
Hi Dan,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great week, and Happy Holidays!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very effective and very helpful!
21 de diciembre de 2025
Respuesta de Courtrecords
Hello Lydia,
Thank you very much for your 5-star review.
We’re thrilled to hear that you found our service very effective and helpful! Your feedback is greatly appreciated and encourages us to continue providing the best support possible.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Worked Well
21 de diciembre de 2025
Respuesta de Courtrecords
Hello Hayden,
Thank you very much for your 5-star review.
We’re glad to hear that our service worked well for you. Your feedback is greatly appreciated and motivates us to continue providing reliable support.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Courtrecords has been really generous.
Courtrecords has been really generous.
16 de diciembre de 2025
Respuesta de Courtrecords
Hello Audrika,
Thank you very much for your 5-star review.
We’re delighted to hear that you found Courtrecords to be generous. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
After I accidentally signed up for a…
After I accidentally signed up for a monthly subscription, the company promptly cancelled it and issued a full refund following my email.
17 de diciembre de 2025
Respuesta de Courtrecords
Hi Kamlesh,
Thank you for sharing your experience. We’re glad to hear that the issue was resolved promptly and that our team was able to cancel the subscription and issue a full refund. We appreciate your feedback and the opportunity to assist you.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I appreciate the refund that we…
We appreciate the refund that we received. We canceled before the trail period but were unable to canceled the account when a charge appeared again and after sending an email explaining what happened. We received a full refund. Thank you so much.
3 de diciembre de 2025
Respuesta de Courtrecords
Hello Andrew,
Thank you very much for your 5-star review and for sharing your experience. We’re glad we were able to review the situation and provide a full refund. We appreciate your patience while the matter was resolved and are pleased to hear you were satisfied with the outcome.
Thank you for taking the time to leave your feedback, and please don’t hesitate to reach out if we can assist you in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful and responsive!
18 de diciembre de 2025
Respuesta de Courtrecords
Hello Makenzie,
Thank you very much for your 5-star review. We’re delighted to hear that you found our team very helpful and responsive. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
We look forward to supporting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very easy to use and great customer…
Very easy to use and great customer service
18 de diciembre de 2025
Respuesta de Courtrecords
Hello Elisabeth,
Thank you very much for your 5-star review. We’re delighted to hear that you found our service easy to use and that our customer service met your expectations. Your positive feedback is greatly appreciated and encourages our team to continue delivering a high standard of service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good service, but it’s a monthly subscription
Didn’t realize I was signing up for a monthly subscription, but the service itself was great.
17 de diciembre de 2025
Respuesta de Courtrecords
Hello Richard,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the service itself to be great. We’re sorry for any confusion regarding the monthly subscription. Kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
We value your feedback and hope to serve you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Perfect customer service!
15 de diciembre de 2025
Respuesta de Courtrecords
Hi Cecilia,
Thank you for your five-star rating and kind feedback. We are pleased to hear that you had a positive experience with our customer service. Your support is greatly appreciated, and we look forward to assisting you again in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
the call was straight to the point and…
the call was straight to the point and got everything figured out within minutes!
14 de diciembre de 2025
Respuesta de Courtrecords
Hello Brooklyn,
Thank you very much for your 5-star review. We’re glad to hear that the call was efficient and that everything was resolved within minutes. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to reach out again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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