Firstly im a big fan of Coyote Jocks, and bought plenty from them but the delivery times for this company seems to be getting worse. I bought something 2 weeks ago 26th Aug, The delivery day is suppos... Ver más
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Consulta las opiniones de los clientes
Return system was super easy…I ordered the core tank in my usual tank size..designer or otherwise medium usually fit snatched but not tight…THIS ONE THO….SIZE UP probably 2 sizes…I Returned the medium... Ver más
It seemed unfair to reject a return for a bodysuit when it was clearly an exchange for a different size. Because there was no leniency, sadly I will no longer purchase things from this brand again.... Ver más
La empresa ha respondido
All of their products are not only sexy, but truly so comfortable. I always love being in their underwear & accessories because it’s easy to feel like a stud in them. Customer service is always prompt... Ver más
Información sobre la empresa
- Tienda de ropa interior
- también en la categoría
- Tienda de ropa
- Tienda de ropa de calle
- Tienda de ropa para hombres
- Tienda de ropa para playa
Escrito por la empresa
Coyote Jocks, founded in 2018 in Toronto, specializes in men's underwear, swimwear and athletic wear for the LGBTQ+ audience.
Información de contacto
Toronto, Canadá
- hello@coyotejocks.com
- coyotejocks.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 37% de las opiniones negativas
Suele responder en menos de 1 semana
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Sizing is completely wrong and their…
Sizing is completely wrong and their customer service is a complete fail. Also, if you want to exchange, you're paying for returns. Just a really garbage way to deal with customers when you drop $300 and they penny pinch you when you're still trying to get additional products. Whether your a small-medium sized business or not - get your s^^t together.
Do not deal with this company
Do not deal with this company, the products advertised are not what they are sending out. Bought five pairs in a medium size as I usually do from all other brands and what they supplied wouldn’t even fit a 26’’ waist. Customer service is crap I’m £100 out of pocket and they will not honour an exchange or refund and are now ignoring my emails. Buyer beware stay clear of this company.
Great quality and fit
Great quality and fit. Ordered my second batch.
The shipping cost and options could be better though.
Not really a Canadian brand
I did not like that despite being a Canadian company they charge in USD. They are also headquartered in Toronto and charged me $20 to ship to the same city. Good product, but not worth the price.
Customer service awful, product is average
I've ordered from these guys twice. The first time I ordered briefs and the quality was OK. I mean it's just briefs nothing special. The second time I tried a couple of other products and ordered one by mistake, I thought it was a tank top and it turned out to be the bra thing. Returning it has been a complete pain in the neck. It requires figuring out a way to correspond with them by email, involving multiple delays in response. I had to mail the product back at my own expense. Once they received it they said I was eligible to exchange. The only product I wanted to exchange they were out of stock in every color in my size. They said that my only other option was a refund from which they would deduct eight dollars. They made a simple underwear purchase into an unpleasant experience I won't repeat, and they nickel and dime me at the end.
Fast delivery
Easy order, quick delivery, good quality product.
I ordered an item from this company for the first time, the quality is very good, delivery was fast. I just wish their products and/or shipping options would be a bit more affordable
Defective items received, company refused to help or stand by the product
Ordered a multi-pack from the company. Upon receiving, the underwear that shipped were defective and misrepresented on the website. Each item was a different size, and one was even half the size of the others. Company refused to help, and referred to a non applicable return policy despite acknowledging the items being defective. Terrible service, terrible product quality.
Great customer service
Great customer service, and quick to checkout.
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