Crui.se Opiniones 253

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had been with Riviera before on the Douro river cruise. It was fabulous. Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes en crucero
  2. Agencia de cruceros

Escrito por la empresa

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


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4,9

Excelente

TrustScore: 5 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Rebecca was very helpful and not pushy…

Rebecca was very helpful and not pushy to get the sale. Explained about the flights from my local airport . She held the cabin for me while I checked with my fellow traveller that this was the holiday for us

9 de mayo de 2025
Opinión espontánea
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Respuesta de Crui.se

Awesome feedback thanks, Christine. July is just around the corner and we can't wait to see how you get on with your APT cruise on the Douro. The Douro is so popular right now. We expect pics and a full rundown of the trip. Have a great weekend.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, spoke to Rachel who was very helpful and and knew all about the cruise we wanted to book. Price was very competitive. Spoke the next day and booked our cruise. Would highly recommend using.

19 de mayo de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your kind review, Andrea. We've always wanted to visit Transylvania so you'll have to let us know how you get on. Plenty of time to prepare. In the meantime if you need anything please let us know. Have a great long weekend.

Valorada con 5 estrellas sobre 5

Duoro river cruise

Rachel was very helpful when I booked our river cruise. she spent a lot of time answering my questions and explained everything fully. thank you Rachel for your patience. Would highly recommend using Crui.se.

12 de mayo de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your review, Norma. Great to hear that Rachel was able to help you book your river cruise for June 2026. You picked a wonderful itinerary with Riviera Travel. Any questions you have in the meantime please let us know. Enjoy the sun!

Valorada con 5 estrellas sobre 5

HELPFUL REBECCA

HELPFUL REBECCA
My friend and I were very pleased with the way we were dealt with in booking a river cruise with AMA Waterways, and are now looking forward to our trip in July.

1 de abril de 2025
Opinión espontánea
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Respuesta de Crui.se

Hey Juliet. Thanks so much for your review. We hope yourself and Helen have a wonderful time with AmaWaterways on the Danube in July. We're excited to see some pics of the two of you when you return. All the best

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Rachel knew all the details of the package she was selling. With a competitive price the deal was wrapped up and deposit paid within the hour.

Rachel Is now our dedicated agent and will track our package until we depart on our Portugal river cruise in 2026.

5 de mayo de 2025
Opinión espontánea
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Respuesta de Crui.se

Very efficient, David. The Douro, Porto & Salamanca is our most popular Douro cruise and everyone loves it. We're sure you'll think the same. In the meantime if you need anything just give Rachel a call. Thanks

Valorada con 5 estrellas sobre 5

Booking a river cruise with Riviera

Very prompt action on my request for a cruise quote. Rachel contacted us by email and then phoned at the requested time. Our river cruise was booked so easily and the confirmation paperwork arrived a couple of hours later.
Our first cruise with Riviera and very happy so far .

30 de abril de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your lovely review, Sarah. There's a while yet until your cruise in France so we hope you'll get a few holidays in before then. In the meantime if we can be of assistance please let us know. All the best.

Valorada con 5 estrellas sobre 5

Late booking for river cruise

We made a late booking for a river cruise through Rebecca who was very helpful in getting an exceptional deal. The cruise more than lived up to expectations so we would have no hesitation in using Crui.se again.

12 de abril de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks, Alan. You sure were last minute but AmaWaterways have some great deals on at the moment. We're so glad you enjoyed the Paris & Normandy cruise. We're always here to help if you want to book in the future. Have a great Sunday.

Valorada con 5 estrellas sobre 5

Rebecca was very good to deal with

Rebecca was very good to deal with, very professional and helpful, I am very glad I used Crui.se to book our river cruise, can highly recommend Rebecca.

15 de abril de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your review Mr. Hargreaves. You were quick off the mark with your Saga 2026 booking which is very wise as they're getting a lot of attention. If you need anything in the run up to your cruise please let Rebecca know. Thanks

Valorada con 5 estrellas sobre 5

Brilliant company, great staff and great prices

Great company and great prices. It is so nice to find a travel agent where someone answers the phone quickly and there aren't hundreds of options to choose before you can talk to a person. I was looked after by Rachel who was wonderful. I had lots of questions as this was our first cruise and she was very knowledgeable about the particular cruise we wanted, and had all the answers. She was not pushy, let us decide in our own time and responded quickly with the different quotes. The only problem is finding this company on internet searches as it doesn't come up easily, but when you find them, stick with them.

4 de abril de 2025
Opinión espontánea
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Respuesta de Crui.se

What a lovely review, Vicki. Thank you for taking the time to share your experience. We're always on the end of the phone if you have any questions about your TUI cruise in October. As for the marketing team...we'll be having words! Oh wait, that's me : ) Have a good week and enjoy the sun.

Valorada con 5 estrellas sobre 5

Rebecca was really helpful and cheerful

Rebecca was really helpful and nothing was too much trouble. She had been on one of the river cruises and explained clearly what to expect regarding the cabins.
We spoke several times on the phone and she was always happy and cheerful and gave advice on different cruises.
I have passed the phone number to two friends who are thinking of going on river cruises.

1 de abril de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your lovely review, Helen. I'm sure Rebecca told you about the abundance of alcohol on the cruise that she went on : ) - you'll have a fab time with Ama in July on the Best of the Danube. We're excited to hear your stories when you get back. Have a good one

Valorada con 5 estrellas sobre 5

Amsterdam to Budapest.

I booked a river cruise yesterday with Rebecca and the whole experience was a pleasure. She found just what I was looking for, at a good price, which is not always the case for single travellers.She guided me easy through the booking process and did not regale me with tales of how lovely this cruise is because she was on it last year! I will certainly use Crui.se again.

31 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for taking the time to leave your review, Chris. Uniworld have some amazing offers at the moment and you bagged yourself a great deal. We're sure you'll love the European Jewels itinerary in July. Please let us know how you get on and we can't wait to see pics! Have a good one

Valorada con 5 estrellas sobre 5

Great to deal with

A huge thank you to Rebecca and Crui.se for wonderful service. Never having been on a cruise before we were quite nervous about booking, Rebecca was brilliant, very professional and guided us through. We are very much looking forward to our trip.
Oh and the answerphone message is excellent (and they always get back to you too)

31 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

We're delighted you chose us to book your first cruise with, Angela. Hopefully it's the first of many. TUI is a great brand to cut your teeth with and we're sure you'll have a fab time in October. We're here to answer any questions you have in the meantime. Happy Cruising!

Valorada con 5 estrellas sobre 5

Our first time using Crui.se and very…

Our first time using Crui.se and very happy with the service from Rebecca who was helpful and professional. Would be quite happy to recommend to others.

13 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

Lovely to hear, William. You've chosen a great itinerary with Riviera and we're sure you'll love it. 2026 won't be long coming round and if there's anything we can do for you in the meantime please let us know. All the best.

Valorada con 5 estrellas sobre 5

Great service

From the first enquiry to the final booking the experience with Crui.se has been so refreshing in their way they treat the customer in a friendly but proffesional way with no question unanswered with special mention to Rebbeca Mann that dealt with our booking , I'm sure though as a team all deserve praise .Well done Crui.se

13 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

What lovely words, David. All deserve praise, except me, I just post replies here and take all the credit! You have plenty of time to prepare for your Danube Treasures cruise next year and if there's anything we can help with in the meantime just let us know. Hopefully you'll get a few holidays in 2025 too, and if you do, we hope you enjoy them. Thanks a million.

Valorada con 5 estrellas sobre 5

Rachel Peers from Crui.se…

Rachel Peers was excellent is helping us book our Danube river cruise ,she's so friendly yet professional & was very patient with all our questions as we haven't been on a river cruise before & never such a small boat.
Her guidance helped us choose the correct cruise, she's as asset to Crui.se,we enjoyed her bubbly personality & genuine wish to help in any way possible Thank you Rachel

12 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

Such a thoughtful review, Carole. She's pretty horrible to me but that's a different story...you've really chosen a brilliant itinerary for your first small boat cruise. The Melodies of The Danube is one of our best-sellers this year and we can't wait to hear how you find it. In the meantime, Rachel is here to answer any questions you have. Happy Cruising

Valorada con 5 estrellas sobre 5

Rebecca dealt with our river cruise…

Rebecca dealt with our river cruise booking. We were very pleased with the whole process. Communications were excellent and prompt. Very nice professional people to deal with.

13 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your kind review, Jim. The Vineyards of the Rhine & Moselle will never be the same after the 25th of June. We're sure you'll have an amazing time on the AmaCerto. Make sure to leave some wine for us, please. All the best.

Valorada con 5 estrellas sobre 5

We were searching for a Danube cruise…

We were searching for a Danube cruise and I came across CRUI.SE by chance. From that moment, meeting representative, Rebecca Mann, every question that I asked, was responded to in detail within 24 hours. All the components for the trip came together like a jigsaw puzzle. We were drawn to the new vessel, fresh and modern cabins, the onboard offerings, itinerary, tours and ultimately, the competitive price, compared to other cruise companies. We are very much looking forward to the experience in October, 2025.

20 de febrero de 2025
Opinión espontánea
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Respuesta de Crui.se

Awesome review, Steve. We're sure the Riviera Radiance won't disappoint. We've always had great feedback about The Blue Danube and I'm positive this time won't be different. If you have any questions before your trip, Rebecca & the team will be on hand to help. Have a great rest of your week.

Valorada con 4 estrellas sobre 5

I booked our cruise with Rebecca

I booked our cruise with Rebecca, there was lots of questions from us about flights, cabins dietary requirements. These were all handled with patience, courtesy and addressed effectively. A personalised and friendly service.

3 de marzo de 2025
Opinión espontánea
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Respuesta de Crui.se

Thanks for your review, Mary. We're excited to see you set sail in August with Avalon Waterways on the wonderful Bonjour Bordeaux itinerary. Rebecca is on hand to answer any further questions that you may have in the meantime. All the best.

Valorada con 5 estrellas sobre 5

Excellent customer service from Rachel

Excellent customer service from Rachel. She informed me of all aspects of the package and also the exclusions so I was fully aware of the deal. She found a price better than other sites I tried and it made booking the cruise a very easy task and I would be happy to use her servicers and the firm again

28 de febrero de 2025
Opinión espontánea
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Respuesta de Crui.se

Lovely stuff, Eugene. You've picked the best-selling itinerary in February. We can't wait until May. In the meantime if you need anything please let us know

Valorada con 5 estrellas sobre 5

Rebecca was very helpful and her…

Rebecca was very helpful and her overall service great. Definitely recommend using Cruise. I am so looking forward to my trip

23 de enero de 2025
Opinión espontánea
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Respuesta de Crui.se

We're super excited to hear about your travels in July, Joanne. The Melodies is a wonderful itinerary and we're sure you'll have an amazing time. Please do let us know how you get on. Thanks

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