Avoid this company at all costs Bed quality and workmanship was BRUTAL - disgusting smell, noisy, very poor timber used, rough timber cuts showing through fabric, staples cutting through fabric fro... Ver más
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Consulta las opiniones de los clientes
The bed is lovely, easy to put together The only thing is the lack of communication from them about delivery. Saying it can be delivered between 2 to 10 days then the delivery driver will call 24hou... Ver más
Thank you Cuddly Beds for your great customer service and patience. As I ordered the Penelope Panel Wingback in beige and unfortunately we did not like the colour but loved the bed. So the guys at... Ver más
Our experience with Cuddly Beds was great however our delivery experience was not. The courier left our bed with a neighbour a few doors down without any signature meaning we had to carry the be... Ver más
Información sobre la empresa
Escrito por la empresa
Family run business selling bespoke beds at cheap prices. We manufacture all our products ourselves.
Información de contacto
Reino Unido
- Hello@cuddlybeds.co.uk
- cuddlybeds.co.uk
Invita a los clientes a opinar
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Total waste of time.
What’s the point of sending samples if none of them have anything to identify them! How am I supposed to know which fabric to order if none are named? Pointless!
The swatches were delivered in good…
The swatches were delivered in good time but no labels to say which was which!!!
Poor quality bedframe squeaky noises even at a slight turn
I ordered the Charlotte Chesterfield Wingback Divan bed
6ft Super King with Memory Orthopaedic Open Coil Mattress.
I’ve had the company replace the bedframe twice now however it just makes so much squiggly or squeaky noise even with a slight turn. Very uncomfortable, having paid such a huge amount I was expecting a bedframe that would last me for sometime. It’s just under a year and I’ve had two replacements yet the same problem persists.
Definitely won’t recommend maybe it’s to do with this particular bedframe. But the ppl are nice.
I’m now having to look for other options in just under a year.
Great quality bed
Great quality bed, quick delivery and helpful staff. had some confusion about the headboard but was quickly resolved after speaking on the phone with the company. Thank you
Abit of trouble communicating at first…
Abit of trouble communicating at first but issue was dealt with efficiently
promt service with the samples
The bed is beautiful
The bed is beautiful, was delivered without the feet however the customer service team resolved this very quickly and efficiently.
Beautiful bed
Beautiful bed, great quality and just as described.
The delivery was a couple of days later than expected, but they kept me informed.
Wouldn't hesitate to use them again
I sent for 6 fabric samples
I sent for 6 fabric samples, non had a label on them as to which they were. Nothing about fabric make up etc.
Not helpful. I needed to know if they were polyester etc and if washable washable.
Wrong size mattress arrived so im…
Wrong size mattress arrived so im sleeping on the sofa for the last 7 days and still dont no when its going arrive in a pensioner that dosent need this hassle iim having an knee operation on friday and i need it before then as i was told 2/5 days. So not a very happy customer its discusting
Excellent service
Great company to deal with
Great company to deal with, there were a few issues, not due to Cuddly beds, which were sorted out quickly, efficiently and professionally by Tom and Jay. Really responsive and solution focused.
The bed is fantastic, it’s a super king, has loads of space, is sturdy, great quality, easy to put together and with the accompanying mattress gives a wonderful nights sleep. Wonderful value for money and delivery to the Southern Ireland was reasonable €50, definitely recommend to anyone. Thank you for everything.
great quality and helpful team
The team were very helpful and quick responding to emails. I didn’t know at first we were able to customise our bed as we were restricted by the length, so this answered our problems, as I was still able to get the head board I loved and ottoman storage. The bed it great quality and looks fab in our room. Was a little tricky to build but none the less highly recommend.
Really happy with my purchase
Really happy with my purchase. Made a great saving in the winter sale. Strong, sturdy quality bed and mattress. Great service when I wanted to change my fabric choice after receiving my free swatch samples. Best nights sleep I’ve had in a long time. Quality product. Would definitely buy again.
I ordered our bed in December
I ordered our bed in December, not thinking it would arrive till after the New Year but when I said I needed it as soon as, the guys at Cuddly Beds went above and beyond to ensure it arrived before Christmas. My message's were answered quickly and efficiently. Can't have asked for better service. Well done to all the team! 🤩
Beautiful bed
The bed is beautiful, exactly as pictured and the quality is excellent.
Ordered a bed quite close to Christmas
Ordered a bed quite close to Christmas, so was a little concerned it might not arrive in time, but I didn’t need to worry as it came super quickly.
Communication with the company was great. I emailed just to get a delivery update and the responded promptly and with all the tracking info. On the day of delivery the guys called me when they were close by to ensure I was home, and came not long after.
The bed is stunning and I’m so happy with it. It was packaged really well to ensure no damage. I’ve had lots of comments from my friends about how lovely my bed is. It was really simple for me to put together myself. I did have to get a friend to come round and help me get the headboard upstairs and it was way too heavy for me. But otherwise I could build the bed by myself.
I would definitely use Cuddly Beds again and would recommend them to friends and familly.
Dog bed
The bed is lovely. My dog has refused to use all the other beds I've bought her but she loves this one.
Would not order from this company again
Would not order from this company again. Bed arrived with numerous scuffs and marks and small holes in the fabric on the headboard. Paid a lot of money for what looks like a second hand bed. Contacted company to be offered a replacement or partial refund. Was told 2-3 weeks for a replacement so had to opt for partial refund as needed the bed before Christmas. It's nearly a month later and despite numerous emails I still have no refund and am stuck with a poor quality bed. Very disappointing!
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