Quality product choice and well pleased with goods received following prompt delivery. Excellent customer service from Sophie and Ben. Will be buying from here again and would definitely recommend.... Ver más
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Consulta las opiniones de los clientes
Outstanding! In total so far I have ordered the baize master silver series 42" × 2 two piece conquest cues + cases & the same in 48" + hard case. All three cues are great value & very good quality & c... Ver más
From the off Cue and Case have been great. Customer service, support, and communication have been excellent. I initially spoke to Ben who was extremely helpful, thank you. Following a follow up... Ver más
Orderd a couple of things from these guys great quality prompt delivery highly.recommend their goods On the second occasion a 10 delivery charge was applied mistakenly , they responded within an ho... Ver más
Información sobre la empresa
- Mercado online
- también en la categoría
- Tienda de insumos para billar
Escrito por la empresa
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Información de contacto
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Reino Unido
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Excelente
1 mil opiniones
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Ha contestado el 75% de las opiniones negativas
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quick at all stages .
5 de febrero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Martin — appreciate it. Glad it was smooth from start to finish. - Dan
Respuesta de Cue & Case Online UK Store
Thanks Tracy — thanks for the feedback. Pleased it arrived quickly and you’re happy with the quality. - Dan
The cue and case are excellent
The cue and case are excellent, however I purchased extra chalk to receive the free cue cloth if you spend over £75 and didn't receive it! After contacting them they organised for the cloth to be sent out.
2 de febrero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thank you for your feedback and for your order. The free cue cloth promotion does require the item to be added to the basket at checkout, but we appreciate how easily this can be missed. We’ve arranged for the missing cue cloth to be sent out to you separately. We’re glad to hear you’re enjoying the cue and case. - Dan
A great Case at an affordable price.
I ordered a Baize Master Arrow 3/4 Deluxe cue case from Cue+Case. It was dispatched promptly and was well packed. The Case looks great and accommodates my cue, extention and mini butt perfectly. There's also a place for the chalk.
29 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks David — glad the case fits everything perfectly and arrived promptly and well packed. - Dan
The product is amazing quality
The product is amazing quality, at a reasonable price. Delivery was prompt and the little touch of including the sweets was amazing. This cue case was bought for my 10 year old son who is over the moon with it and you’ve made his day. We shall use you again. My Son wants to say a personal thank you very much.
6 de febrero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Mick — really pleased your son loves the case. Thanks for the kind words about the quality and the little extras. - Dan
Ordering was easy, issues sorted extremely fast.
Ordering was easy. When the cue arrived it was really sadly damaged due to having been bent in transit (dispute it being in a substantial carboard tube) by the courier company. I contacted Cue&Case and they sorted a return immediately replacement arrived today in practically a bulletproof cardboard tube. So pleased. Cue is really lovely quality, very happy.
5 de febrero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Claire — sorry the courier caused the damage, but glad we could sort the return and replacement quickly. Enjoy the new cue. - Dan
Very happy with my cue case great value…
Very happy with my cue case great value for a very well made case, delivery was all on time and easily tracked with the royal mail tracking details, very good service.
2 de febrero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Alan — great to hear you’re happy with the case and the service, and that tracking made it easy. - Dan
Respuesta de Cue & Case Online UK Store
Thanks Mrs Bowers — appreciate it. Glad everything was fast and good value. - Dan
Excellent service
Initially received the wrong cue but this was promptly dealt with my Ben with minimal hassle. 2nd cue I purchased is great. Thanks
23 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Ste — sorry about the initial mix-up, but glad Ben got it sorted quickly. Enjoy the new cue. - Dan
Items as described and quick delivery
Items as described and quick delivery. All in great experience and would order from them again.
18 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Tom — pleased everything arrived quickly and as described. Appreciate the recommendation. - Dan
Respuesta de Cue & Case Online UK Store
Thanks Simon — thanks for taking the time to leave this. - Dan
Snooker/Billiards
I ordered 3 items, very pleased with them and competitively priced, would recommend and will certainly use this company again in the future.
26 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Alan — glad you’re happy with the items and pricing. Appreciate the recommendation. - Dan
Good quick delvery only problem was…
Good quick delvery only problem was free gift didnt come with it but overall im happy with my order
31 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thank you for taking the time to leave a review. The free gift promotion requires the item to be added to the basket during checkout, however we understand this isn’t always obvious. As a goodwill gesture, we’ll send the missing free gift out to you. We’re pleased to hear you’re otherwise happy with your order. - Dan
Great company to deal with
I placed an order with Cue and Case after speaking to them on the phone due to a website issue.
They were more than happy to assist with this.
Unfortunately when my order arrived there was an issue as the postage label must have come off and been added to a different package so I didn't get my order.
I contacted Cue and Case and they arranged a replacement delivery the following day.
Really pleased such a quick resolution was completed.
5 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Lee — sorry again for the delivery mix-up, but pleased we could get a replacement to you quickly. - Dan
Triangle Chalk
I only bought 4 squares of Triangle chalk, happy with 10% off so just over a £1 a chalk.
19 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Stuart — glad you’re happy with the Triangle chalk (and the discount). - Dan
Top Notch
Quick delivery
Great quality products and pleased to report the new cue led to the downfall of my nemesis!
30 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Dave — love to hear it. Glad the cue delivered when it mattered. - Dan
Products received as advertised
Products received as advertised, good quality and would have no concerns purchasing from Cue and Case in the future
2 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Dan — pleased everything arrived as expected and you’re happy with the quality. - Dan
Really well made cue
Really well made cue, nicely balanced and excellent value for money. Delivery was swift with no problems at all. Recommended.
29 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Tim — great to hear you’re happy with the balance and value, and that delivery was smooth. - Dan
Lovely Cue came in great packaging and…
Lovely Cue came in great packaging and was exactly what I wanted. Fast speedy delivery and no hassle
8 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks Joseph — glad it was exactly what you wanted and arrived quickly and well packed. - Dan
Shopping as it should be- a great…
Shopping as it should be- a great selection of quality products. I bought some entry level pool cues- dispatched rapidly and very happy with the cues. Thank you to Cue and Case
27 de enero de 2026
Opinión espontánea
Respuesta de Cue & Case Online UK Store
Thanks, we appreciate it. Pleased you’re happy with the cues and the quick dispatch. - Dan
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