Curtain Pole Store Opiniones 

411
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've used Curtain Pole Store on numerous occasions for our projects, high quality products, very good customer service, and prompt responses. Would have no hestiation in recommending. Thank you.

Valorada con 5 estrellas sobre 5

Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Ver más

Valorada con 5 estrellas sobre 5

We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Ver más

Valorada con 1 estrellas sobre 5

wanted to buy antique brass curtain track in a double, they sell the double brackets in white but not in AB, despite the listing stating it is available. Did not want to know after that and to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. también en la categoría
  3. Tienda de persianas

Escrito por la empresa

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

411 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(411)

57 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great purchase!

Very happy with the curtain pole. It’s a lovely, mellow brass colour & tones perfectly with my green lounge. Competitively priced, delivered promptly and well packaged. Good communication with the company.

10 de abril de 2026
Valorada con 4 estrellas sobre 5

Good quality but missing a part.

I ordered a 50mm wooden pole to support heavy lined curtains. The ordering process was straightforward and the pole was well priced. The extra rings I needed seemed expensive. The pole arrived within a couple of days. The pole was missing a double ended screw. I needed to get one separately, so I could attach the second finial.

24 de marzo de 2026
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Respuesta de Curtain Pole Store

Dear Customer,

We are very sorry to hear about the issue you have experienced.

It would have been helpful if we had been made aware of this sooner, as we could have arranged for the required screws to be sent out to you on a next working day delivery. Instead, we understand that you sourced these elsewhere.

We are disappointed to hear about your experience and are always keen to learn and improve our service. If you don’t mind us asking, could you please let us know why you chose not to contact us at the time?

Thank you for your feedback, and we appreciate you taking the time to share your experience with us.

Kind regards,
Sales Team
Curtain Pole Store

Valorada con 5 estrellas sobre 5

Great company to deal with

My wife ordered some spare curtain rings for the beautiful pole we bought last year. When the package arrived, it was damaged and the internal packaging was also damaged. Upon opening it, we gout the 2rings had been broken into pieces and another 5 had their brass eyelets squashed flat. Out of the 12 bought, only 5 were useable.
She emailed the company and got a reply by return saying replacements had been dispatched to arrive the following day.
I call that first class, excellent service. Thanks Manny at Curtain Pole Store.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good old fashioned customer service.

Good old fashioned customer service.

Could not have been more helpful in selecting the correct product.
Delivered very quickly, extremely well packaged.
Have no hesitation in recommending and will certainly use again.

13 de febrero de 2026
Valorada con 3 estrellas sobre 5

Service was good .The colour of the…

Service was good .The colour of the pole was not as expected ..I sent for 2samples of colours as suggested but when I came to order the colour wasn’t available gor several months ..

13 de febrero de 2026
Logotipo de Curtain Pole Store

Respuesta de Curtain Pole Store

Dear Jackie,
Thank you for your review.
Upon checking your account, it appears there was some confusion regarding the samples. The samples you originally ordered were from the Rolls Honister range; however, your final order was for an entirely different product and colour from our Integra pole set range.
The Integra range is one of our most popular lines, and while we apologize for the long lead time you experienced, the high demand for this specific product does occasionally impact stock availability.
Had a sample been requested for the Integra pole set prior to your purchase, you would have been able to see the exact colour before placing your full order. We appreciate your patience while waiting for this item to return to stock.

Best regards,

Curtain Pole Store

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