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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simply the best! Fantastic level of care and surgical expertise from James Ball and the whole team. The end result far exceeded my expectations having worn high prescription glasses for many years.... Ver más

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Valorada con 5 estrellas sobre 5

I had my lenses replaced just over a year ago. It was the best decision I have made in years and life changing. The procedure itself was incredibly straight forward, and I experienced no pain afterw... Ver más

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Valorada con 5 estrellas sobre 5

Recently had replacement lens surgery in both eyes and what a difference it's made! Distance vision is better than it's ever been and I no longer need reading glasses for close work. The team at Custo... Ver más

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Valorada con 5 estrellas sobre 5

From my first appointment I knew I had made the right decision. I had lens replacement surgery on both eyes , 1week apart. Iv since had further appointments and each time its been professional and... Ver más

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Información sobre la empresa

  1. Oftalmólogo
  2. Centro oftalmológico
  3. Cirujano especialista en LASIK

Información proporcionada por diversas fuentes externas

Maintaining excellent vision is crucial for a good life. Many people used to think that world-class eye surgery was only available in London. This is no longer true. We offer customised eye treatment options for your current age and lifestyle – right here in Yorkshire.


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5,0

Excelente

TrustScore: 5 sobre 5

365 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

James Ball is evangelistic about the…

James Ball is evangelistic about the magic of new lenses. And 3 months on from surgery, he’s right, it is magical, I can now drive at night without anxiety, see perfectly without glasses and recovery was swift. It did take about 3 months for my middle distance to become spot on and my eyes to stop feeling dry. But it’s worth the time, and the money. He’s passionate about what he does and gives you complete confidence.

3 de febrero de 2023
Opinión espontánea
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Dear Deborah,
Thank you so much for taking the time to write this review, it is lovely to hear that you had such a great experience with us!
Kind regards,
James and the Custom Vision Clinic

Valorada con 5 estrellas sobre 5

Eye surgery custom vision clinic

Speaking to people generally about eye surgery everybody had opinion mostly incorrect and ill informed after my own experiences which was first class from start to finish.
I found it to be painless and life changing & all that I would hoped it would be to give me back eye site after my eyes had declined due to my age like most people. My frustration with not wanting to wear glasses and spending my evening’s looking for my glasses while trying to read tv menu or my son having to input my ID number into entry door at pure Gym to get in , life left me longing for my vision back.
My wife had encouraged me to see if it was possible to have my long and short site looked at via Bowcliffe Hall vision who had been recommended to her. There I met a great team of professionals who gave me a free consultation and couple of options that would possibly suit me.
The eye surgery day, I felt well looked after and well informed, what was expected of me and what was happening around me, there was no pain involved in the whole procedure and was all done and dusted within hour of arrival to walking back out of the door.
I have been today for my 2nd follow up visit to check how I’m healing and the level of after care again has been outstanding! Big thank you 🙏 to the team loving life Nev jones

2 de febrero de 2023
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Dear Mr Jones,
Thank you so much for taking the time to write these kind words, we're delighted to hear that you had such a fantastic outcome with us!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

I would like to say a huge thank you to…

I would like to say a huge thank you to Mr Jack Gormley and his team at Custom Vision. I had my cataracts removed and new lenses put in. I now see brilliantly. The whole experience was so smooth and I received great care and kindness. You cannot put a price for good eye sight. I wholeheartedly recommend Mr Gormley and Custom Vision. You deserve the best and they deliver the very best.

26 de enero de 2023
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Dear Briitta,
Thank you so much for taking the time to write these kind words, we're delighted to hear that you had such a fantastic experience with us!
Best wishes,
Jack and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Excellent facility, excellent team, excellent result!

The clinic, staff and surgeon were all amazing. An excellent team that delivered a fantastic result, quickly, effectively and with the utmost professionalism. I had put this intervention off far too long, but I shouldn't have delayed. I feel rejuvenated and my quality of life has improved more than I thought possible. My thanks to you all.

15 de junio de 2022
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Respuesta de Custom Vision Clinic

Thank you so much for your kind words, Mike. We really appreciate you taking the time to write this review!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

The expertise of the surgeon and all…

The expertise of the surgeon and all his staff is significant. The team is very professional and thorough. Any anxiety is dealt with empathetically!

17 de octubre de 2022
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Dear Mal,
Thank you so much for your kind words, we're thrilled to hear that you had such a positive experience with us!
Kind regards,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Very professional and competent…

Very professional and competent treatment for cataract from James Ball, with excellent outcome. Options for treatment fully explained on a personal basis. Thorough post operative follow up. Staff were reassuring and supportive throughout the process. Thoroughly recommended.

26 de septiembre de 2022
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Thank you so much for your kind words, David. It was a privilege to have been trusted with your care!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

This is a lot less Hassle and a lot less painful than going to the dentist!

From initially being very nervous about having eye surgery for my cataracts I was immediately made to feel very welcome and at ease in the clinic.
All the staff are very professional and friendly and James Ball uses first name terms when dealing with patients.
My options were explained to me in detail and recommendations made so that I felt confident in the diagnosis of what I needed to have done.
On the day of the operations the procedure was explained to me and that safety was paramount. This was borne out by the process in the operating room before, during, and after the operation. The whole operation was quick and completely painless with immediate improvements in vision which only got better as the anesthetic effects wore off.
I can thoroughly recommend the Custom Vision Clinic and I am pleased to have had my cataracts done sooner rather than later

3 de noviembre de 2022
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Dear Kieron,
Thank you so much for taking the time to write this review! We're delighted to hear that you had such a fantastic experience with us!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

An outstanding team of dedicated professionals

The best recommendation I have ever been given is to have my cataract surgery performed by the team at Custom Vision Clinic. From the moment I walked in the Clinic's front door for the very first time I was made to feel welcome, valued, relaxed, and completed reassured that I was in the hands of experts who were determined to give me the best outcome. I felt fully informed about the choices I could make and the surgical procedures that would be carried out.

22 de diciembre de 2022
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Dear Alan,
Thank you so much for taking the time to write these kind words, we're delighted to hear that you had such a positive experience with us.
Best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

The most amazing team

Custom Vision are an amazing team. Extremely professional and the quality and continuity of care is of the highest standard.
Thank you for the best Xmas present.

29 de noviembre de 2022
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Thank you so much for these kind words, we really appreciate you writing this review.
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Highly recommended

I had lens replacement surgery a few years ago with Mr Ball. From beginning to end a great experience. Reassuringly knowledgeable. 100% recommended.

19 de enero de 2022
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Thank you so much for your kind words, Deb. It is wonderful to hear that you had such a fantastic experience with us!
Kind regards,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Excellent experience

I was quite nervous about cataract surgery on both eyes due to friends who had complications and a negative consultation prior to contacting custom vision. I was impressed with the efficiency and customer service but particularly the sympathetic, reassuring and positive listening of the consultant and optometrist. I was seeing well without glasses (which I've worn for the last 60 years ) within 2 weeks of the first operation. So far a very customised and positive experience . Thank you

15 de diciembre de 2022
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Dear Linda,
Thank you so much for taking the time to write this review, we really appreciate your kind words.
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

EXCELLENT

Extremely professional company with excellent surgery and after care.

5 de septiembre de 2022
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Respuesta de Custom Vision Clinic

Thank you so much for these kind words, Jane. It is great to hear that you had such a fantastic experience with us!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Caring and Professional

I would like to thank Mr Ball, Mr Gormley and the whole Custom Vision team for the care, skill and professionalism you have displayed throughout my very successful cataract treatment. In addition I thank you for the patience you have shown in answering my questions.
Thank you once again.

1 de diciembre de 2022
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Dear Eric,
Thank you so much for these kind words, we really appreciate you taking the time to write this review.
Kind regards,
James, Jack, and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Thank you Mr Ball and team

Thank you to Mr Ball and his team who looked after me from day 1. I had ICL surgery due to having dry eyes and am absolutely thrilled with the results. Would recommend highly.

17 de noviembre de 2022
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Thank you so much for your kind words, Dipan. We're delighted to hear that you had such a great outcome with us!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Amazing! Highly recommend

I have recently had lens replacement surgery with Mr James Ball.
The whole process was so stress free, I was made to feel totally at ease. The results have been life changing!
Absolutely brilliant, great vision and no more glasses.
A fantastic, professional service from the whole CVC team, I can not rate highly enough.
Thankyou so much

15 de noviembre de 2022
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Dear Helen,
Thank you so much for your kind words, we're delighted to hear that you had such a fantastic experience with us!
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Custom Vision Clinic

I would like to thank Mr James Ball, Mr Gurpal Jutla and all the staff at Custom Vision Clinic. I had lens replacement surgery following nearly a lifetime of wearing glasses and latterly cataracts. I was apprehensive for the first eye, as I am a bit of coward - no need to have been worried at all. From start to finish, a fantastic, professional service and I would highly recommend the surgery - as the song goes - "I can see clearly now"! Once again, a very big thank you to all the team.

Gloria Tordoff

19 de mayo de 2022
Opinión espontánea
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Respuesta de Custom Vision Clinic

Thank you so much for your kind words, Gloria. We're delighted to hear that you had such a positive experience with us!
Best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Fantastic service!

I underwent Kera Ring surgery in May 2022 by Jack Gourmley. I have had Keratoconus for quite some time now and glasses were not sufficient enough. I did go down the contact lens route, but this was not for me.
That’s when we decided that a Kera Ring implant could be a good option for me.

Prior to the surgery, Jack and the team were very helpful and efficient. The operation went well and Jack ensured I was very comfortable throughout. From checking I was ok to explaining the procedure - he was fabulous from start to finish.

Unfortunately, my eye did not react well to the surgery and I experienced quite a lot of pain and discomfort for around 10 weeks (nobody’s fault, it was just bad luck I guess). With frequent visits to York Hospital and several attempts with different drops and medication, the decision was made to remove the Kera Ring. Jack was fantastic all throughout. He checked in to make sure I was ok and comfortable, and if I wasn’t, he would make sure an appointment was made immediately to see him again so we could review the eye, pain level and any extra medication / drops to help.

Following the removal of the Kera Ring, my eye has healed very well.

Overall, whilst I experienced some difficulty with discomfort and pain, Jack was absolutely brilliant at doing all he could to make sure it was sorted. I felt very reassured and supported throughout the whole process.

Thanks again.

14 de julio de 2022
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Dear Katie,
Thank you so much for taking the time to write this review, it was a privilege to have been trusted with your care.
With best wishes,
Jack and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

My Custom Vision Experience.

A brilliant experience from pre-surgery (May 2022) to the aftercare. A totally professional team who have made a massive difference to the quality of my eye sight. From glasses for all aspects of vision to no need for glasses. Thank you so much Mr Ball and your amazing team.

17 de octubre de 2022
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Respuesta de Custom Vision Clinic

Thank you so much for your kind words, Dave. It's wonderful to hear that you had such a fantastic experience with us.
Best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

First Class Clinic - Professional, genuine, honest and compassionate. .

I would just like to thank James and his team for my appointment today. I would highly recommend Custom Vision Clinic. I found the experience to be genuinely honest, executed with pride and compassion towards dealing with my eye health and care. Unfortunately I wasn’t suitable for lens replacement as my eyes wouldn’t benefit by removing my own lens as they are in good health at present and with the fine margins of tweaking replacement lenses wouldn’t benefit me. James advised and recommend the best direction for me. Honest genuine experience from a 1st class clinic
Thanks James for your time and professional option today, Martin Holder

18 de octubre de 2022
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Respuesta de Custom Vision Clinic

Dear Martin,
Thank you so much for taking the time to write this review, your kind words are truly appreciated.
With best wishes,
James and the Custom Vision Clinic team

Valorada con 5 estrellas sobre 5

Fabulous support and results

Thank you Mr Ball and your team for the superb treatment and care you provided throughout my cataract surgery.

11 de agosto de 2022
Opinión espontánea
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Respuesta de Custom Vision Clinic

Thank you so much for your kind words, Hayley. We're thrilled to hear that you had such a positive experience with us.
Best wishes,
James and the Custom Vision Clinic team

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