Daylesford Organic Opiniones 1789

TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This item I purchased was for a little gift for a friend , it came very quick and as yet not sure how it tasted but was an ideal small wedding gift for someone who is not drinking alcohol.

Valorada con 5 estrellas sobre 5

Two Easter presents for my daughters they and their families loved the breakfast box, brilliant idea and fabulous quality products and both said how much they enjoyed it all.

Valorada con 2 estrellas sobre 5

Placed an order straight forward and all items in stock. Then days later get a re fund saying one item not in stock. I emailed asking why they didn’t contact me as I would of ordered somethin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found ordering products which were gifts, very easy - no stress! Delivery was excellent. All products were packaged so well, everything arrived in excellent condition. The recipient was very happ... Ver más

Información sobre la empresa

  1. Tienda de alimentos orgánicos
  2. Café
  3. Tienda de artículos para el hogar
  4. Granja orgánica
  5. Restaurante orgánico
  6. Tienda de productos orgánicos

Acerca de Daylesford Organic

Escrito por la empresa

NEW ARRIVALS GROCERY HOMEWARE HAMPERS CONTACT US

Our Philosophy

At Daylesford, we’re dedicated to growing, producing and cooking seasonal, organic food. It must be fresh, and full of flavour, packed with the many vitamins and minerals that come from natural food, picked and eaten at its peak.

As part of a mission to reverse the industrialisation of our food and the pollution of the land that nurtures it, we practise organic, sustainable framing with far less pesticides and herbicides on our crops. We do not use artificial growth promoters and hormones on our animals, and maintain the highest welfare standards.

Above all, we believe that when people eat natural, organic food, they can taste the difference. It’s a chain of goodness that begins with healthy soil, and finishes with healthy animals and people.

Our Farmshops

From high-quality larder staples to indulgent treats for special occasions, our farmshop shelves are full with fresh seasonal fruit and vegetables from our organic Market Garden, artisan bread made by hand in our own Bakery, award-winning cheese from our Creamery and fresh organic meat from clover-rich pastures.

Our Homewares collections are made by makers who are as passionate about sustainability, quality materials and elegant design as we are to create one-of-a-kind items for your homes and gardens, from the softest linens to the signature scents of our home fragrance range.

Our Cafés

Our organic cafés are the natural showcase for what we do on the farm. Here, our chefs make our produce the star of each plate, with seasonally changing menus and daily specials highlight what’s good to eat right now.


Información de contacto


4,0

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 69% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Wildflower candle 💙

This is my third Wildflower candle and I love it.
Burns evenly and the scent is beautiful.
The ceramic pot it comes in is also lovely, I’ve actually reused it by making my own candles…also nice to use to put little posies of spring flowers in.
Lovely for gifting also as the packaging is so cute 💙

3 de marzo de 2026
Valorada con 5 estrellas sobre 5

Made an online order and was happy with…

Made an online order and was happy with my purchase. The website was easy to navigate,great selection of products and fast delivery. Ordered from the new household range and the multi surface spray is brilliant,smells beautiful.

27 de febrero de 2026
Valorada con 2 estrellas sobre 5

Wrong items sent

Wrong items sent, when I complained they were collected and replaced but the last time I ordered from you the items were broken.
Won’t be ordering online from you again.

24 de febrero de 2026
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Respuesta de Daylesford Organic

Hello Tracey, 

Thank you for your feedback.
We regret to learn this.
Kindly get in touch with a member of the guest services team by calling 01608 692871 or emailing guest.services@daylesford.com, and we will be glad to assist you.
We sincerely hope this can be resolved and that you will continue to shop with us.

Valorada con 3 estrellas sobre 5

Not happy with my box …

I have seen videos of people opening there boxes, they have had quite an amount in there’s. Mine was very poor & hardly anything would use.
I know it’s the risk you take but I wasn’t Impressed.

15 de febrero de 2026
Valorada con 1 estrellas sobre 5

Terrible service below the luxury tag

My sister who spends a lot of money with Daylesford kindly bought me a gift voucher for my last birthday. What a disaster! She won’t buy another one.
I tried to spend the voucher in store but was told it had expired - before the 12-month deadline. The staff were clueless and unhelpful . I then tried online. Long story short, the Pimlico store had never activated the card when purchased. I rang customer services three times before I got someone who knew what they were talking about. Well done Casey who set up a new e gift card. The website still wouldn’t accept it (a lot of functionality problems which need fixing) so I ended up doing a phone order. So hours later I had an order en route. The woman who arranged the phone order said she’d email to tell me what the balance was on my card. She didn’t follow through. So, all in all, a dreadful experience which wasted hours of my time. Not a high class, luxury outlet in any sense apart from the high cost of their products. Nobody apart from Casey wanted to hear about the problems of dealing with Daylesford.

2 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Customer service is of no use

Customer service is of NO use

10 de febrero de 2026
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Respuesta de Daylesford Organic

Hello Hiteshkumar, 

Thank you for your review. 
We are sorry to hear that you were disappointed with the customer service. 
If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com and we would be delighted to assist. 
We do hope that this can be rectified and you continue to shop with us.

Valorada con 1 estrellas sobre 5

Very dissatisfied with my box 📦 not…

Very dissatisfied with my box 📦 not worth the money I spent on it mince pies from Xmas ! Two bags of nuts two bags of corn nibbles small bread and butter pudding pork pie and a chocolate coin £45 !!!!!

25 de febrero de 2026
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Respuesta de Daylesford Organic

Hello, 

Thank you for your review and we are sorry to hear that you were disappointed with the Zero Waste Box.

The contents of our zero waste boxes will change according to seasonal gluts, surplus stock, supply chain issues and other factors.

We cannot guarantee that the contents of boxes will include items from each department, as they are packaged based on availability. They are intended to provide value for money and reduce food waste. 

We would not recommend our zero waste box if you are looking to have a varied selection of products. However,our team do their utmost to ensure that the range of products in each box is as varied and interesting as possible based on the availability of products.

When we have more items available, we include as much as possible in the box,and so the number of products in the box can vary from week to week. We do however always ensure that boxes contain items with a retail value of at least 30% more than the cost of the box.

We appreciate your feedback and will be sure to pass this on to the relevant team.

Kind regards,
Guest Services

Valorada con 1 estrellas sobre 5

Very disappointed as I said in my…

Very disappointed as I said in my emails to Henry. I feel as a first online customer order my thoughts and lack of understanding from Daylesford have been totally dismissed. I’m a very disappointed upset customer and if no star rating was available that’s what I would have chosen

20 de febrero de 2026
Valorada con 1 estrellas sobre 5

Parcel arrived in dreadful condition

Parcel arrived in dreadful condition. Raised complaint with Daylesford 4 days ago by email and attached picture. Have yet to receive an acknowledgement

25 de febrero de 2026
Logotipo de Daylesford Organic

Respuesta de Daylesford Organic

Hello Elizabeth,

Thank you for taking the time to share this, and I’m really sorry to hear the condition your parcel arrived in — that’s not the experience we want for any of our customers.

We’ve checked our system and unfortunately can’t find any recent correspondence under your name, so we haven’t been able to locate your original email or the photo you mentioned. 

We’d really like to put this right for you, so please could you get in touch with our team at guest.services@daylesford.com and include your order number? We’ll make sure this is looked into for you.

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