My experience could have been much better had instructions come with the product and I can’t help but wonder if the birds could have been made with something less flimsy. The best part of this ex... Ver más
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Consulta las opiniones de los clientes
Customer service is exceptional. Actually spoke to a live person the entire time which is rare these days. They called me back the morning after I called with confirmation that my need was taken care... Ver más
The patio lights have gotten so much positive attention from my neighbors. They're beautiful, classy and adds beauty to my stone patio. Mhaica has been a huge help in helping me maintain their durabil... Ver más
I love the lamps I ordered. They will be perfect in my bedroom. The ordering was very simple and easy. I’m just upset because I didn’t see the summer20 discount code until I had already checked out so... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Online store for Lighting
Información de contacto
44 rue beaurepaire, 49100, Angers, Francia
- 978-678-4855
- hello@dazuma.us
- dazuma.us
4,3
Excelente
572 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 88% de las opiniones negativas
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Good customer service
I had to contact the company for a delivery issue and the customer service was excellent in trying to find a solution.
1 de enero de 2025
Opinión espontánea
I have never ordered anything so I…
I have never ordered anything so I won't be able to tell you exactly how I feel until I get and install the products. I was a little upset about not getting the 10% off because I did not see the email until I ordered. It would be nice to receive the discount.
13 de enero de 2025
Opinión espontánea
Respuesta de Dazuma
Dear customer,
Thank you for shopping at DAZUMA. We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication. To assist you better, could you please provide your email address? You could also contact us, we will definitely give you a satisfactory solution, please believe that we are definitely a responsible company. thank you very much. 978-678-4855 (9am-6pm EST)
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Dazuma Team
Cool product
Great customer service. The wooden lights are a very cool/unique product.
10 de enero de 2025
Opinión espontánea
Awesome in every way!
Great selection of products and impeccable customer service. Will buy from again!
9 de enero de 2025
Opinión espontánea
At first I was skeptical as it seemed…
At first I was skeptical as it seemed this was coming from Hong Kong. It did arrive damaged. However the customer service was GREAT and they offered to replace it.
5 de diciembre de 2024
Opinión espontánea
Was easy to decide and purchase
6 de enero de 2025
Opinión espontánea
Awesome company to work with and deal…
Awesome company to work with and deal with great customer service and the response for any returns or any issues problems or questions was phenomenal. Great company.
2 de enero de 2025
Opinión espontánea
Multiple lighting options
The web site provided a variety of light options to choose from. It was helpful to see the actual measurement details of the lights we were interested in.
2 de enero de 2025
Opinión espontánea
I wish I had found your company sooner
I wish I had found your company sooner. The lighting options were fantastic. I will definitely recommend this company.
18 de diciembre de 2024
Opinión espontánea
Great accent lighting
Very easy to deal with. The strip light really accents the peak of our roof. Easy to install as well.
1 de diciembre de 2024
Opinión espontánea
Delivery was not clear upon order over…
Delivery was not clear upon order over a month was a surprise and frustrating
31 de octubre de 2024
Opinión espontánea
Respuesta de Dazuma
Dear John,
We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication.
Due to logistics delays, your package finally arrived on December 8, 2024 after a few days of delay. Thank you very much for your feedback. We have negotiated with the logistics company to improve this logistics problem.
Thank you for your patience, and we appreciate your feedback as we strive to improve our service.
Best regards,
Dazuma Service Team
Great customer service
Great customer service, the only problem is that since it’s coming from China, it takes a longer time.
11 de diciembre de 2024
Opinión espontánea
9' , 24'x24" solar lights
There are many choices and the sizes are very suitable for the requirements of large houses
He was very patient with my purchase and gave me a lot of suggestions to ensure that my purchase was correct.
10 de diciembre de 2024
Opinión espontánea
Purchasing Made Easy
You make it easy to buy products needed for our new construction.
8 de diciembre de 2024
Opinión espontánea
Quality products
Quality products. Wide range of products. Shipping updates on a regular basis. Good value for money.
8 de diciembre de 2024
Opinión espontánea
Great customer service, beautiful products
I ordered a couple large lantern style lights for my patio. They arrived within the expected time frame but one box was damaged. I tried both lanterns and one was not working. They were too large to send back and the company sent me a new one. These were expensive lanterns and the company was quick with responding and replacing the broken item. They look amazing on my patio! The company's customer service and products are fantastic!
31 de octubre de 2024
Opinión espontánea
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