Hi Just spoke with Ciara Keating in the Galway Branch of Velocity, my goodness first time in touch with Ciara and what a girl!!! To the point, sorted both my queries in a jiffy - in a nutshell, simp... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so pro... Ver más
La empresa ha respondido
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Ver más
La empresa ha respondido
I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill g... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de combustible
- Servicio de business-to-business
- Proveedor de combustible diesel
- Servicio de pago
Acerca de Radius (Ireland)
Escrito por la empresa
Información de contacto
4,6
Excelente
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Layla was fantastic
Layla was fantastic. She sorted my issue right away that was on going for a few days. Great customer service - would highly recommend.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Dear Customer, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Layla.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent Customer service
Excellent Customer service , prompt to the point help , friendly and very knowledgeable.
I spoke to Henry , a very nice and professional manner and i wish all customer service agent where like Henry.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Steffen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a fantastic experience thanks to Ciara Keating
I had a fantastic experience thanks to the Ciaran Keating, the outstanding customer service she provided, she was attentive, and genuinely committed to helping me.
I truly appreciate the effort and care she put into making sure I had a positive experience with Radius card.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Edna, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very Quick Response
Ciara was very quick to respond and very professional.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Ger, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thank you Sophie Geoghan
To whom it may concern,
I had an issue I needed to deal with in relation to my account. I found staff must cooperative. I spoke with Sophie Geoghegan as I wished to add my wife to my account. She was efficient and most pleasant to deal with. thank you for the great service.
Regards,
Feargal Hurley
10 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Feargal, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Sophie.
Kind regards,
Radius Business Solutions (Ireland) Limited
billing enquiry
Great service call.dealt with the enquiry quickly and professionally.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Adrian, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Michael
Great support from Cian Flahert today, needing to update some account details and he was very helpful. Got everything sorted on the call. I highly recommend Radius.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Michael, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent customer service.
Excellent customer service.. thank you Daniel.
10 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Niall, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Daniel.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel O
Daniel O, so helpful and truly went over and beyond to help me! Thanks so much Daniel!
10 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Katie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel was extremely helpful and…
Daniel was extremely helpful and pleasant. The phone was answered in a timely fashion. I am confident I will receive the info I requested as soon as possible.
10 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Oonagh, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Daniel.
Kind regards,
Radius Business Solutions (Ireland) Limited
Sneaky charges From start to finish the customer…
From start to finish the customer service is appalling. They send you emails everyday looking to spend more. I was overcharged on my last direct debit and sent 3 emails to no response. When I called the number I was told there was a 60€ yes 60€ fee for missing a direct debit. The direct debit was only 52€ and was paid on the very same day. They also have hidden charges for your card of 25€ and monthly charges. I would avoid this company.
10 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Dear Customer, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.dci@radius.com or call our team at 091 482 934. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Great service, excellent customer service support
Good experience from the initial call to setting up the account, and great follow up from CIara is sorting out my card delivery and account setup.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Paul, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Clara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Highly recommend Radius for your fuel…
Highly recommend Radius for your fuel cards. Great customer service, had an issue with one of the company fuel cards and Cian Flaherty sorted everting our and very promptly. Thanks for your help
9 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Dear Customer, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had some fuel cards that I wasn't…
I had some fuel cards that I wasn't sure if they were still active or not. Just spoke with Henry who was very helpful and sorted out my issue in no time. Thank you Henry.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Dear Customer, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Henry on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Sophie was more than helpful and…
Sophie was more than helpful and emailed me all the reports that I needed
8 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Gemma, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Sophie.
Kind regards,
Radius Business Solutions (Ireland) Limited
I dealt with Henry
I dealt with Henry. Very friendly and helpful
8 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi William, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
Henry in Customer services
Just had a call with Henry in cusomer srvices.
He dealt with my issues with speed and competence , had delayed calling as didnt want to have to spend ages on phone trying to sort out my issues.All done in minutes wish all customer service agents were as efficent
8 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Noreen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Jenny.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh was very helpful and got my issue…
Niamh was very helpful and got my issue fixed very quickly.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Noel, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent service givenwith courtesy…
Excellent service givenwith courtesy by Ciara whom i dealt with
4 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi William, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel was exceedingly helpful in…
Daniel was exceedingly helpful in assisting me with setting up my fuel card
3 de diciembre de 2025
Opinión espontánea
Respuesta de Radius (Ireland)
Hi Matt, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
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