Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No complaints from my side! Very speedy service - ordered back end of the week and arrived within 2 working days. Whilst the design tool can prove challenging if you don't know what you want, my desig... Ver más

Valorada con 2 estrellas sobre 5

The case looks nice, fits the phone well. HOWEVER, the case blocks NFC/contactless and is a huge inconvenience. Support took almost 2 weeks to respond despite several attempts at contact via live chat... Ver más

Valorada con 5 estrellas sobre 5

Beautiful phone case that my daughter absolutely loves! Very durable and image hasn’t faded etc. Easy to use website to design exactly what you want. Also great value for money and fantastic customer... Ver más

Valorada con 5 estrellas sobre 5

Everything about D-M-C is great. The ordering process is easy, you make your design, take a picture of it and upload it, then take a short wait. The case is perfect and looks great. Very happy to reco... Ver más

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

647 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 26% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Samsung case

I’ve purchased custom case for Samsung phone and it was perfect fit and good quality. Arrived in good time,three days later. Highly recommend the company and they products.

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic!

So simple to design and order, then wait for it to arrive! High quality product and image reproduction superb

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a phone case last minute for…

Ordered a phone case last minute for father’s day! Delivery was fast and the product is amazing. I had a case made for my partner with our two dogs on as one had recently passed away and my partner was blown away by how amazing it was the photo was printed brilliantly really bright and clear! Will definatly use again

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better than I expectee

Made exactly to how I wanted in fact even better and came really quickly. The quality is so good and customer service is brilliant. Thanks so much

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous phone case

The phone case is brilliant. Very easy to upload a favourite photo on the website. When the phone case arrived, it looked exactly like it did on the order. Everyone asks where I got it from.

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

SEANY BOY

When ordering everything was so easy from picking the photo the colour ordering and it was a quick delivery I was delighted with the finishing product anyone looking for a personalised phone case or wallet this is definitely who you should order from it was done to a very high standard and the price was very reasonable .Design my case is the best I’ve ordered from deserve 5 star

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order has not arrived.

Order has not arrived.

Ordered a phone case as a gift a month ago and it has not arrived. Contacted customer service but radio silence and when they do respond, they are unable to give me an update on my order for tracking purposes.

17 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor Quality

Poor quality. After about 10 months the iPhone case is literally falling apart. Contacted them but they only offer 180 days warranty.
Follow up service from them was poor.

16 de julio de 2025
Opinión espontánea
Logotipo de Design My Case

Respuesta de Design My Case

Hello Chris,

Sorry to hear about the issue with your case after 10 months. Our standard warranty is 180 days, and while we can’t apply it retroactively, we’re always happy to help where we can. Feel free to reach out to our team for further assistance.

Kind regards

DMC team

Valorada con 1 estrellas sobre 5

Terrible customer service

Recieved a case and the back starting peeling off instantly, was not going to mention anything as is only relatively cheap, so what do you expect. Worse thing is THEY sent ME a message after asking if I am happy with the case and to reply to them if any issues. So I thought this is an opportunity to tell them and I sent them pics. Then radio silence, no reply, sent multiple emails since, no reply. And I guarantee they will reply to this apologising and they will look into it so they do not look bad on review site. Terrible customer service, who just ignores messages from their customers, they clearly have received the multiple messages I have sent and just chosen to ignore

8 de mayo de 2025
Opinión espontánea
Logotipo de Design My Case

Respuesta de Design My Case

Hello Harry,

Apologies that the experience didn’t meet expectations.

We appreciate all feedback, but in this case, it’s important to clarify that a replacement phone case was provided and the matter was addressed in good time.

Kind regards

DMC team

Valorada con 5 estrellas sobre 5

Lovely phone case…

Lovely and well-functional phone case with a favourite picture of mine on it. Very happy. Prompt and reasonable price.

28 de febrero de 2025
Opinión espontánea

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