We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver más
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Consulta las opiniones de los clientes
Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Ver más
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Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver más
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We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Ver más
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Información sobre la empresa
Escrito por la empresa
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Escrito por la empresa
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Información de contacto
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Reino Unido
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Excelente
284 opiniones
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Robbie 944...Always pleasant
Robbie 944...Always pleasant , friendly and helpful .He pops round every couple of months to make sure we're all stocked up, and we can give him a call if we need something before his next visit ! The produce we buy is always of 1st class quality. Our usual go to are stuffed pork, king prawns, mixed grill or Barbecue boxes and the carvery Box we get every Christmas. All delicious ! Would recommend Dining Solutions.
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for such a wonderful review.
Robbie (944) will be delighted to hear your kind words. He takes real pride in looking after his customers and making sure you’re always well stocked — and it’s great to know that shows.
We’re so pleased you’re enjoying the stuffed pork, king prawns, mixed grill, barbecue boxes and of course the Christmas Carvery Box. It’s fantastic to hear they’ve all been consistently first class and delicious.
Thank you for your continued support and recommendation — it really does mean a lot to us.
Fish Guy Simon 3018 knocked on our door…
Fish Guy Simon 3018 knocked on our door last week. So glad he did. Had a lovely chat. The chicken kievs are amazing and so easy to cook. Look forward to next time he knocks
17 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely feedback.
We’re delighted Simon (3018) called by and that you enjoyed the chat as much as the food! It’s great to hear the chicken kievs hit the mark — they’re definitely a firm favourite and perfect for an easy, delicious meal.
We’ll be sure to pass your kind words on to Simon. He’ll look forward to knocking again soon!
Restaurant Quality, and the service is consistently great!
We’ve been using Dining Solutions Direct for a good few years now and have always been extremely impressed. The quality of the food is excellent, with a fantastic variety to choose from. Everything feels like true restaurant-quality, and the service is consistently great.
Our rep, Tracey (893), is absolutely lovely — always extra helpful and very friendly, which makes a big difference. While the products are on the more expensive side, the quality and portion sizes are first class. They’re simply not comparable to supermarket produce, so we’re more than happy to pay the extra for such high standards.
20 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your wonderful feedback and for your loyalty over the years — it really means a lot to us. We’re delighted to hear how much you enjoy the quality, variety, and restaurant-standard feel of the food, as well as the consistency of the service.
It’s especially lovely to know that Tracey has made such a positive impression. She takes great pride in looking after her customers, and we’ll be sure to pass your kind words on to her.
We truly appreciate your comments about value as well. We work hard to provide premium products with generous portions, so it’s fantastic to hear that this makes the difference for you. Thank you again for your continued support.
The quality was good but the price was…
The quality wasn't bad but the price was terrible. Would only consider purchasing again if the price was significantly lower.
20 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your honest feedback — we really appreciate you taking the time to share your thoughts. We’re pleased to hear that you were happy with the quality, but we’re sorry to learn that you felt the pricing didn’t offer the value you were expecting.
We do work hard to source high-quality ingredients and provide a premium product, but we completely understand that price is an important factor when deciding to purchase. Your comments are valuable and will be taken on board.
Thank you again for trying us, and we hope we may have the opportunity to serve you again in the future.
Andy 1513
Andy 1513
Calls every month or so.
He’s always happy friendly, generally texts me before.
Such a fabulous service and the products are always so good.
20 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely feedback. We’re really pleased to hear how happy you are with the service Andy provides and that you find him friendly and reliable. It’s great to know the regular contact and updates work well for you, and that you continue to enjoy the quality of the products too.
We’ll be sure to pass your kind comments on to Andy — he’ll really appreciate it. Thank you again for your support!
Chris 1231 great frozen food and service.
Chris 1231. I have been a customer of DSD for many many years now and Chris has always been the person who delivers my goodies. The quality of the produce is always first class and a great selection is always available. Often fish or meat that you cannot get elsewhere. Chris is always a pleasure to speak to and to review his stock from the back of his van. Always something new to look at. Highly recommended.
3 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your continued loyalty over the years and for sharing such wonderful feedback. We’re delighted to hear how much you enjoy the quality and variety of the produce, especially those harder-to-find items — that’s exactly what we aim to provide.
It’s also fantastic to know that Chris has looked after you so well over such a long time. We’re lucky to have him on the team, and we’ll be sure to pass on your kind words. It’s great to hear that you enjoy seeing what new products he has available each visit too.
Thank you again for your recommendation — we truly appreciate your support.
Really good restaurant quality food and service
The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.
20 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the quality of the food and that it feels restaurant-standard — that’s exactly what we aim for. It’s also wonderful to know that Tracey provides such friendly and helpful service and goes the extra mile when you need items quickly.
We really appreciate your comments regarding pricing as well. We work hard to source high-quality ingredients and provide a reliable service, so it means a lot to hear that you feel the value is there. Thank you again for your support — we truly appreciate it.
Tracy (893) is always so attentive and…
Tracy (893) is always so attentive and friendly. She always makes sure that we are very satisfied customers and I appreciate the distance she travels to see us. Always happy to suggest and recommend new products. All round, excellent service. Thank you.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear how attentive and friendly Tracy is, and that she consistently makes sure you’re happy with both the service and the products. We truly appreciate your recognition of the effort she makes, including the distance she travels to visit. Your kind words mean a great deal, and we’ll be sure to pass them on to her. Thank you again for your support!
Tracey is so helpful and regular we…
Tracey is so helpful and regular we really appreciate her visits plus the food is excellent
19 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your kind words! We’re delighted to hear that Tracey’s visits have been so helpful and that you’ve been enjoying the food as well. We’ll be sure to pass your lovely feedback on to her and the team—it really means a lot. We look forward to seeing you again soon!
The boxes are rather large so you need a decent sized freezer
Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.
16 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your feedback — we really appreciate you taking the time to share your thoughts. We’re so pleased to hear that Robbie’s service has been pleasant and helpful, and that you’re enjoying the high quality of the products.
We do understand your comments regarding pricing, and we always aim to provide the best possible quality and value for our customers. Robbie will be delighted to know his service is appreciated, and we truly value your continued support.
Always very happy
Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.
19 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely feedback! We’re delighted to hear you’re always happy with both the quality and the service. Tracy will be so pleased to know her flexibility and quick drop-ins make things easier for you — she really does aim to provide a friendly, convenient service for her customers.
We truly appreciate your recommendation and your continued support, and we look forward to seeing you again when you’re ready for that next freezer top-up!
Absolutely love this company
Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰
19 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for such an amazing review — this is absolutely lovely to read! We’re thrilled you’re enjoying the selection, and Tracy will be delighted to hear your kind words. She really does have a knack for perfect timing when it comes to freezer restocks 😊
It’s fantastic to hear the Christmas Trio has been a game changer for you over the last couple of years — and that the garlic prawns are a favourite too (and air fryer-friendly meals are always a win!).
We truly appreciate your support and recommendation, and we look forward to seeing you again on Tracy’s next visit 🥰
Excellent quality food and service
I have been a customer of DSD for many years. The food is consistently excellent and Tracy (893) is very responsive, calling regularly and responding to any requests promptly. Overall excellent service!
9 de enero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your loyalty and for sharing such lovely feedback! We’re delighted to hear you’ve been consistently enjoying the food over the years. Tracy will be so pleased to know her regular calls and responsiveness are appreciated — she really does pride herself on looking after her customers.
We truly value your continued support and look forward to many more visits in the future!
Bought some Lemon Sole first time Simon…
Bought some Lemon Sole first time Simon visited followed his advice on how to cook, was delicious. We bought it again when he came again and some smoked cheesy fish cakes. Tasted amazing
3 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely feedback! We’re so pleased you enjoyed the lemon sole — Simon really knows his products and is always happy to share cooking tips to help you get the best from them. It’s great to hear you came back for more, and that the smoked cheesy fish cakes were a hit too! Simon will be delighted to hear this, and we look forward to seeing you again on his next visit.
Great selection
Great selection, great products, and great delivery by Andy 1542.
12 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for the fantastic feedback!
We’re delighted to hear you’re enjoying the great selection and quality of our products. It’s brilliant to know Andy (1542) is delivering the level of service we pride ourselves on – we’ll be sure to pass your kind words on to him.
We really appreciate your support and look forward to your next order
Ordered fish cakes and got smoked…
Ordered fish cakes and got smoked haddock
18 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for bringing this to our attention. We’re really sorry to hear that you received smoked haddock instead of the fish cakes you ordered – that’s clearly not what should have happened.
If you contact us as soon as possible, we’ll get this sorted out very quickly for you. We’ll make sure the correct items are arranged without any hassle.
Thanks for letting us know, and we appreciate the opportunity to put this right.
Lovely good
I have been buying from Tracy now for a few years, after the initial shock of the price once you eat the produce you realise why you paid that amount. We have wellingtons of various meats and fish along with desserts. All of which are of excellent value. Nothing is ever too much trouble for her, it’s a job I couldn’t honestly do.
18 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your honest and thoughtful feedback — we really appreciate you taking the time to share your experience. Tracy will be delighted to hear your kind words; she genuinely cares about her customers and always goes the extra mile to help wherever she can.
We’re so pleased you’ve been enjoying the wellingtons, fish, desserts and everything else — and that the quality has shown the value over time. Your support over the years means a great deal to us, and we look forward to seeing you again on Tracy’s next visit!
We have used Dining Solutions Direct…
We have used Dining Solutions Direct for many years and can’t thank our contact Tracy 893 enough.
Tracy carries a good selection of stock so buying couldn’t be easier. Her help and advice is appreciated. Her customer focus and service is excellent.
The range of products is very good and meal planning couldn’t be easier and the quality is of highest standards.
10 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your continued support over the years — it really does mean a lot to us. Tracy will be absolutely delighted to read your kind words; she takes great pride in looking after her customers and making things as easy as possible, from helpful advice to keeping a good range of stock available.
We’re so pleased you’re enjoying the quality and variety of the products, and that meal planning has been made simpler for you. We truly appreciate your loyalty and look forward to many more years of serving you!
Great service from Simon 3018
Great service from Simon 3018. Great quality. Will definitely be buying again!
9 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely feedback! Simon will be really pleased to hear this — he takes a lot of pride in giving great service as well as providing top-quality products. We’re so glad you’re happy with everything, and we look forward to seeing you again when you’re ready to stock up!
Tracy has been delivering excellent…
Tracy has been delivering excellent frozen food to us for the past couple of years. She is always very friendly and helpful always updating me on what’s available and a pleasure to do business with!
18 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your kind words! Tracy will be absolutely thrilled to hear this — she really cares about looking after her customers and keeping everyone up to date with what’s available. We’re so pleased you’ve been enjoying the food over the past couple of years, and we truly appreciate your continued support. It’s always a pleasure doing business with customers like you!
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