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Dining Solutions Direct Opiniones 

284
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver más

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Valorada con 2 estrellas sobre 5

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Ver más

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Valorada con 5 estrellas sobre 5

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Ver más

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Información sobre la empresa

  1. Proveedor de productos comestibles
  2. Tienda de congelados
  3. Servicio de pedidos de comida online

Escrito por la empresa

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Escrito por la empresa

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

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(284)

265 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tracy 893 excellent service.

Tracy 893 has been delivering to me for some time now. Service is great and products are very tasty. Tracey will call to see if I want anything, there is no pressure to buy and if I’m not ready to stock up at that time she will call me on her next visit. Tracy is always pleasant and has time for a chat.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely feedback! Tracy will be delighted to hear this — she really does pride herself on giving great service and making sure customers feel comfortable, with absolutely no pressure. It’s wonderful to know you’re enjoying the products too. I’ll be sure to pass your kind words on to her, and we look forward to seeing you again on her next visit!

Valorada con 5 estrellas sobre 5

Such a random thing

Such a random thing, buying food from the back of a truck - but the quality is outstanding and Simon (rep 3018) was super professional and we ended up having a good old natter! Looking forward to reordering the desserts the most!

22 de enero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

I know exactly what you mean — it does feel a bit random at first! But I’m so glad you gave it a try and loved the quality. Simon will be really pleased to hear that too, he’s great at what he does (and always up for a good natter ). Definitely don’t leave it too long before your next order… those desserts have a habit of disappearing quickly!

Valorada con 5 estrellas sobre 5

Top quality products.

We have been using Dining Solutions Direct since we moved into the area and have never been disappointed.
Graham (1356) is so knowledgeable about his products without the hard sell. It's a pleasure to see him at our door.
We are pescatarians and have only had their fish which is top quality.
We will continue to buy from DSD but only wish we had a bigger freezer. Highly recommended 👌

14 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience since moving to the area and that Graham 1356 has provided knowledgeable, friendly service without any pressure. It’s especially great to know you’re enjoying the fish range and finding the quality to be top notch.
We really appreciate your recommendation and your continued support—though we completely understand the wish for a bigger freezer! We’ll be sure to pass your kind words on to Graham—he’ll be thrilled to hear them.

Valorada con 5 estrellas sobre 5

Good frozen food and great service to your door

From my experience over the last 5 years or so, the frozen food products I have purchased are good quality and the service we receive from Robbie (rep 944) over that time has been excellent.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your continued support over the past five years! We’re delighted to hear that you’ve been happy with the quality of the frozen food products and that Robbie 944 has consistently provided excellent service.
Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Robbie—he’ll really appreciate them!

Valorada con 5 estrellas sobre 5

I had the delight of dealing with mr…

I had the delight of dealing with mr Simon Tomsett, rep number 3018.

Apart from the great chat, he was very knowledgeable about his products which all looked amazing.
All 3 boxes of food tasted amazing.

Will definitely be purchasing off him again.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear that Simon Tomsett 3018 made such a great impression with both his knowledge and friendly conversation. It’s wonderful to know you enjoyed all three boxes of food and that everything tasted amazing.
We really appreciate your support and look forward to serving you again in the future. We’ll be sure to pass your kind words on to Simon—he’ll be thrilled to hear them!

Valorada con 5 estrellas sobre 5

I've enjoyed a wide variety of fish from Dining Solutions

I've bought a variety of fish from Dining Solutions for several years. Tracy either phones to say she is nearby or sometimes just appears at our door with a small van full of frozen food. This weekend she came late on Saturday morning. She is friendly and polite and just accepts that sometimes I simply don't need anything. So very professional.

Compared to our local supermarkets the fish is good quality although occasionally slightly more expensive. The fillets tend to be larger so a bit like those you get in a good quality restaurant. They stock a large variety of products, some that I never see locally such as swordfish steaks - these are great.
The quality of the fish is always good; I've never tried any of the meat products but probably will in the future as my experience with the fish has always been good.

14 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thanks for taking the time to share this.

We’re really pleased you’ve enjoyed such a wide variety of our fish over the years. Tracy will be delighted to hear your comments – she works hard to make sure customers feel looked after without ever feeling pressured, and it’s great that her friendly, professional approach has come across so clearly.

We pride ourselves on offering restaurant-quality fillets and products that aren’t always easy to find locally, so it’s good to know the swordfish steaks have been a hit. While we know we’re not always the cheapest option compared to supermarkets, our focus is consistently on quality, portion size and sourcing – and we’re glad that’s been reflected in your experience.

When you do decide to try some of the meat products, we hope they impress you just as much as the fish has.

Valorada con 5 estrellas sobre 5

What makes my experience with DSD is…Robby (944)

What makes my experience with DSD is "Robby' - Roberto to us (944). He has extensive knowledge of the product. If I would like a little something different he would make a further delivery the following week. He is kind, helpful and knowledgable. My dog "Brian" always looks forward to his visits!!. We ask Robby to visit us every few months, and stock up. He is alway a phone call away should we wish to order more... he goes above and beyond. I always have a lovely conversation with him. We have used him for years, and wouldn't want any other sales person. Great service and food :).

13 de enero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful review! We’re absolutely delighted to hear how much Robby (Roberto) 944 has contributed to your experience over the years. It’s fantastic to know his product knowledge, flexibility with deliveries, and friendly, helpful approach make such a difference—and we love that Brian looks forward to his visits too!
We really appreciate your loyalty and your kind words about both the service and the food. We’ll be sure to pass your lovely feedback on to Robby—he’ll be thrilled to hear how much he’s valued. Thank you for your continued support!

Valorada con 5 estrellas sobre 5

Robbie delivers regularly to us and we…

Robbie delivers regularly to us and we love all the fish products 😍
He's always very helpful and friendly and a pleasure to deal with. And his rep.no is 944

17 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear how much you enjoy the fish products and that Robbie 944 provides such helpful and friendly service. It’s wonderful to know he’s a pleasure to deal with—we’ll be sure to pass your kind words on to him. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Simon (rep3018) was amazing and the…

Simon (rep3018) was amazing and the food even better. The beef wellingtons were to die for. I will be using again and would highly reccommend to others. 10/10

2 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your fantastic review! We’re so pleased to hear that Simon 3018 provided such amazing service and that you loved the food—especially the beef wellingtons, a great choice!
Your recommendation means a lot to us, and we’re delighted you’ll be using us again. We’ll be sure to pass your kind words on to Simon—he’ll really appreciate it. 10/10 from customers like you makes it all worthwhile!

Valorada con 5 estrellas sobre 5

Great products and great people!

Representative: Rade 944
Area: Lychpit/Chineham, Basingstoke

We have been using Dining Solutions Direct for over 2 years now, we love the products. Always very good quality, the salmon wellington parcels are a particular favourite and this year’s Christmas box was excellent.

Rade has been our delivery rep since the beginning, he is great, it is easy to message him and arrange delivery times/products to suit our needs.

Highly recommend!

5 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely review! We’re delighted to hear that you’ve been enjoying the products over the past two years, especially the salmon wellington parcels and the Christmas box—great choices! It’s also wonderful to know that Rade has provided such reliable and flexible service, making everything easy to arrange around your needs.
We really appreciate your recommendation and your continued support, and we’ll be sure to pass your kind words on to Rade—he’ll be thrilled to hear them!

Valorada con 5 estrellas sobre 5

Tracy 893 usually comes every 3 months…

Tracy 893 usually comes every 3 months or so and always delivers excellent service. The selection is great and the portion sizes are very good. The quality of the products is far better than what the high street stores offer. Altogether a great service.

22 de enero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful feedback! We’re delighted to hear that Tracy 893 consistently provides excellent service and that you’re pleased with the selection, portion sizes, and overall quality of the products. It’s especially great to know you feel the quality stands out compared to the high street.
We really appreciate your support and will be sure to pass your kind comments on to Tracy—she’ll be thrilled to hear them!

Valorada con 4 estrellas sobre 5

Simon (3018) - excellent products and service!

Simon (3018) is not only providing us with a friendly and informative service, the products are excellent. So far we have enjoyed some steak, garlic chicken and chicken wellington. We are very much looking forward to enjoying more of the products during 2026!

17 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your fantastic feedback! We’re so pleased to hear that Simon 3018 has been providing such friendly and informative service, and that you’ve been enjoying the products—those are some great choices! It’s wonderful to know you’re looking forward to trying more throughout 2026. We’ll be sure to pass your kind comments on to Simon—he’ll really appreciate it!

Valorada con 5 estrellas sobre 5

Tracy Cook 893 provide us with a great…

Tracy Cook 893 provide us with a great service & she helps us make good choice
The food is of a high standard
Donald Montgomery

4 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your lovely feedback, Donald! We’re delighted to hear that Tracy Cook 893 provides you with great service and helps you make the right choices. It’s wonderful to know you’re enjoying the high standard of the food as well. We’ll be sure to pass on your kind words to Tracy—she’ll really appreciate them!

Valorada con 4 estrellas sobre 5

Quality produce,great service

I have used this company for about 3
Years and have always been satisfy with the quality of provisions. Although the prices can be eye watering at times.
Living rural means we rely on a lot of suppliers and services,and one of best, is a lovely lady called Tracey.893
She's helpful,kind,and a very canny sales woman
We are very happy with DS.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your honest and thoughtful feedback! We’re really pleased to hear that you’ve been happy with the quality of the products over the past three years, and that Tracey 893 has provided such helpful and friendly service. It’s especially nice to know she’s made things easier while living in a rural area—we understand how important reliable suppliers can be.
We truly appreciate your continued support and your kind words about Tracey, and we’ll be sure to pass your comments on to her. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

Happy Customer - Shrewton

Tracy (893) has been my local rep for around two years now. She is professional, reliable, clearly knows her products, listens to what I’m looking for and takes time to talk me through what’s available as well as giving me suggestions for trying other products - based on things she knows I like. Tracy provides a great service. Nothing is too much trouble and I’ve never had any concerns with either the service or food I’ve received from her.
I will continue to use Dining Solutions Direct and am happy to recommend them to others

30 de septiembre de 2025
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful review! We’re delighted to hear how happy you’ve been with Tracy 893 over the past two years. It’s great to know that her professionalism, product knowledge, and personalised recommendations have made such a positive difference to your experience. We’re especially pleased that you’ve been consistently satisfied with both the service and the quality of the food.
Your continued support and recommendation mean a great deal to us, and we’ll be sure to share your kind words with Tracy—she’ll be thrilled to hear them!

Valorada con 5 estrellas sobre 5

Brilliant service

Tracey (893) provides a brilliant service, very helpful and is always able to fulfill my order's.
The food is delicious and is of seriously good quality.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your fantastic feedback! We’re so pleased to hear that Tracey 893 provides such helpful service and is always able to meet your orders. It’s wonderful to know you’re enjoying the delicious, high-quality food as well. We’ll be sure to pass your kind comments on to her—she’ll really appreciate it!

Valorada con 5 estrellas sobre 5

Tracy 893 Superb service

Tracy is a friendly and adaptable person and always goes above beyond for me personally as a customer. There has been a few times I've called up and asked weather she can back, never has been issue

HIGHLY RECOMMENDED

9 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your kind feedback! We’re delighted to hear that Tracy provides such friendly, flexible service and always goes above and beyond to help when you need her. It means a lot to know she’s been able to accommodate your requests without any trouble. We really appreciate your recommendation and will be sure to pass your lovely comments on to Tracy!

Valorada con 5 estrellas sobre 5

I’ve known Tracy (893) for a number of…

I’ve known Tracy (893) for a number of years now and she’s always been friendly and accommodating when it comes to scheduling a visit. Products are excellent, love the chicken selection and there’s always something on the menu that will suit all tastes. Love it when she pops round in the Summer where she’ll have a great stock of BBQ food which always goes down a treat with the family. I always have a chit chat with Tracy whenever she pops round and wholly recommend her and the selection of foods on offer.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely review! We’re delighted to hear that Tracy 893 has looked after you so well over the years and that you enjoy both her friendly visits and the flexibility with scheduling. It’s great to know the products—especially the chicken selection and BBQ range—are such a hit with your family. We’ll be sure to pass on your kind words to Tracy; she’ll be thrilled to hear how much you value her service and your chats together. Thank you for your recommendation!

Valorada con 5 estrellas sobre 5

Great food, great service

We love the consistently tasty, top quality food from DSD, which Tracy 893 has been delivering to us for many years now. She knows our favourites but is very knowledgeable about the range of products and is always happy to spend time showing me alternatives- we’ve loved her suggestions. Tracy’s never pushy, always lets me know when she’s coming - and she’s such a lovely person her visits brighten my day! Great food, great service.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for this wonderful feedback! We’re absolutely delighted to hear how much you enjoy the consistently high quality of the food and the service Tracy 893 provides. It’s lovely to know her knowledge, recommendations, and friendly approach have made such a positive difference over the years. We’ll be sure to share your kind words with her—she’ll be thrilled to know her visits brighten your day. Great food and great customers like you make it all worthwhile!

Valorada con 5 estrellas sobre 5

Great food range and Tracy 893 is brilliant

Tracy 893 is great. Really friendly, rain or shine comes out, good range of foods and really good quality. I recommend them and I recommend Tracy!

13 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely review! We’re delighted to hear that Tracy 893 provides such friendly service whatever the weather, and that you’re enjoying the range and quality of the food. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Tracy—she’ll be thrilled!

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