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Dining Solutions Direct Opiniones 

284
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos comestibles
  2. Tienda de congelados
  3. Servicio de pedidos de comida online

Escrito por la empresa

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Escrito por la empresa

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

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(284)

265 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from Robbie

Great service from Robbie
944, always helpful and friendly, goes the extra mile to get you what you want and when you need it.
And great quality products

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your kind words! We’re so pleased to hear that Robbie 944 provides such helpful and friendly service and goes the extra mile to make sure you get exactly what you need. It’s also wonderful to know you’re enjoying the quality of the products. We’ll be sure to pass on your feedback—he’ll really appreciate it!

Valorada con 5 estrellas sobre 5

Tracey is brilliant

Tracey (893) is brilliant. Comes when she says she will. Always have such good quality produce in her van. Can highly recommend you fill your freezer with all the goodies she has to offer

13 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your fantastic review! We’re thrilled to hear that Tracey 893 is so reliable and that you enjoy the quality of her produce. Filling your freezer with her goodies sounds like excellent advice—we’ll make sure she knows how much you value her!

Valorada con 5 estrellas sobre 5

Tracy (893) has been coming to see us…

Tracy (893) has been coming to see us for years. We love her to bits, the food is always top notch. We always go by her recommendations. We just need to make sure we have enough room in the freezer!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your lovely feedback! We’re so happy to hear that Tracy 893 has been such a valued part of your routine and that you enjoy her recommendations. It sounds like your freezer is well-loved too! We’ll be sure to let her know how much you appreciate her.

Valorada con 5 estrellas sobre 5

Tracy 893

Tracy 893, comes fairly regularly during the year She is always pleasant and friendly to talk with.We always book when she will be calling next so I don't run out!
The fish is always a well packaged,a good size portion too.Its great always having fish at hand for an easy meal when running late .

4 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for sharing your experience! We’re delighted that Tracy 893 consistently makes your visits pleasant and that our fish products are convenient and well-packaged for your needs. It’s wonderful to hear they make mealtime easier for you—Tracy will be thrilled to know her efforts are appreciated!

Valorada con 5 estrellas sobre 5

Couldn't ask for more!

Good range and variety of quality products. Saleswoman Tracy 893 is cheerful reliable and flexible. Couldn't ask for more!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the range and quality of our products, and that Tracy made your experience so positive. We’ll be sure to pass along your kind words—she’ll be delighted!

Valorada con 5 estrellas sobre 5

great quality and delicious on the table

Tracey (893) calls every few months, whenever I need any new or repeat fantastic products. She is brilliant to deal with and the products are so well made, of great quality and delicious on the table. Highly recommend.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re so pleased with both the products and the service you receive from Tracey. It’s great to know that her visits work well for you and that you’re enjoying the quality, taste, and variety of the food.
Tracey takes real pride in looking after her customers, so we’ll be sure to pass on your kind comments to her — she’ll be thrilled. Thank you also for your recommendation; it truly means a lot to us.
We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Agent 893 Tracey is excellent

Agent 893 Tracey is excellent

31 de enero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your feedback! We’re delighted to hear that you think Tracey provides such excellent service. She takes great pride in looking after her customers, and we’ll be sure to pass your kind comments on to her — she’ll really appreciate it.
Thank you again for your support!

Valorada con 5 estrellas sobre 5

Reliable quality and outstanding customer care.

We’ve been buying from Dining Solutions for years now, and the quality has always been fantastic. Tracy (893) is incredibly helpful when it comes to choosing what to try next. We usually order a real mix — spare ribs, fish, chicken, mince — and we’ve even enjoyed the puddings too.

Over the years, Tracy hasn’t just been a great help; she’s become a good friend. Her support and customer care are a big part of why we keep coming back.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful feedback and for your loyalty over the years — it truly means a lot to us. We’re delighted to hear that you’ve consistently enjoyed the quality from Dining Solutions and that you’ve been able to try such a great variety of products, from the spare ribs and fish to the puddings too!
It’s especially lovely to hear how much Tracy has supported you over the years. Building those relationships and providing genuine care for our customers is exactly what we strive for, and we’re so pleased she’s made such a positive difference — and even become a good friend along the way.
We’ll be sure to pass on your kind words to her. Thank you again for your continued support, and we look forward to many more years of serving you.

Valorada con 5 estrellas sobre 5

Excellent products

Excellent products
To your door
Tracey - Rep no 893 always a pleasure to deal with

6 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the products and the convenience of having them delivered straight to your door.
It’s especially nice to know that Tracey is always a pleasure to deal with — she takes great pride in looking after her customers, and we’ll be sure to pass on your kind comments to her.
Thank you again for your support, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great service from Tracey (893) and…

Great service from Tracey (893) and great food. Tracey is very reliable and goes put of her way to get whatever we need.

5 de enero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your kind feedback! We’re delighted to hear that you’re enjoying the food and receiving such great service from Tracey. Reliability and going the extra mile for customers are things she takes great pride in, so it’s wonderful to know this has made such a positive difference for you.
We’ll be sure to pass on your lovely comments to her — she’ll really appreciate it. Thank you again for your support, and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Tracy 893

Tracy 893, excellent service, very Friendly, food is excellent and allways happy to have a chat.
And if not in she will come back.
She goes above and beyond
Lord and Lady Lavender

14 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with both the food and the service you receive from Tracy. She truly takes pride in looking after her customers, and it’s lovely to know her friendliness and willingness to go the extra mile — even returning if you’re not in — makes such a difference.
We’ll be sure to pass on your kind words to her, and we’re certain she’ll be thrilled to hear them. It’s always a pleasure to serve you, and we really appreciate your continued support.
Thank you again, Lord and Lady Lavender!

Valorada con 5 estrellas sobre 5

Review for Robbie! (944)

Visit from Robbie today (944) absolutely incredible service as always, it’s nice to have a representative of a company remember your names and make the visit personal, he knows what we want before we ask for it! Not to mention the food is delicious and very well portioned! Thanks Robbie!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your fantastic feedback! We’re delighted to hear that you continue to receive such incredible service from Robbie. It really makes a difference when visits feel personal, and we’re so pleased that he takes the time to remember your preferences and make each visit enjoyable.
It’s also wonderful to know you’re enjoying the food and portion sizes — that’s exactly what we aim for. Robbie will be thrilled to hear your kind comments, and we’ll be sure to pass them on to him.
Thank you again for your support, and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Our Tracy(893)

Tracy(893)
Always delivers amazing products. Tracy has been coming to us over several years. In that time I have tried many products which are excellent quality and never have I had to return any products.
Tracy provides excellent service for your company, with a smile and always willing to obtain a product and keep you updated and delivered where possible. I really look forward to Tracy calling, she's almost like one of my family now! And I love our wee chats over a quick cuppa. Always a pleasure to see her and the scampi and plaice are delicious.
Keep up excellent standard of products and value for money. Tracy always seems to know when my freezer is running low. Keep up excellent work.

28 de enero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your truly lovely message — it’s wonderful to read such kind feedback. We’re delighted to hear how happy you’ve been with the products over the years, and that the quality has consistently met your expectations. It’s especially great to know you’re enjoying the scampi and plaice!
Tracy will be absolutely thrilled to hear your comments. She takes great pride in looking after her customers, and it means so much to know she’s become such a valued and familiar part of your routine — even sharing the occasional cuppa and chat! We’ll be sure to pass on your kind words to her, as recognition like this means a great deal.
Thank you again for your continued loyalty and support. We look forward to many more visits ahead and keeping your freezer well stocked!

Valorada con 5 estrellas sobre 5

Tracy (893) is such a marvellous lady!

Tracy (893) is such a marvellous lady! Very knowledgeable about all the lovely products we’ve had, my absolute favourites are the individually packed salmon fillets, the raw and cooked prawns but all the different food we’ve had has been absolutely delicious. Very kind and patient when I’m struggling for space in the freezer and is happy to return at a later date! Thank you so much Tracy (893)

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how pleased you are with the products — especially the salmon fillets and prawns — and that everything you’ve tried has been so delicious.
Tracy will be thrilled to know how much you appreciate her knowledge, kindness, and patience. She really does go above and beyond to make sure everything works for you, even when freezer space is a bit tight! We’ll be sure to pass on your lovely comments to her.
Thank you again for your support — it means a great deal to us, and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

The frozen fish is excellent and always…

The frozen fish is excellent and always tastes very fresh.Andy 1542 always remembers my favourites but at the same time encourages me to try different fish-especially those that are either new or ones he not always has available. There are not any local fishmongers that would have such a good range of fish

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely feedback — it really means a lot to us! We’re delighted to hear that you enjoy the quality and freshness of the frozen fish, and that Andy has been able to help you discover new favourites while still keeping your go-to choices on hand. We take great pride in offering a wide and interesting range, so it’s wonderful to know that this stands out compared to other options locally.
We truly appreciate your support and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

The fish is good, but Andy is the best

We became a customer of Andy (1513) about 2 years ago. The quality of the product is always fantastic but we genuinely enjoy Andy’s visits. He is a true ambassador of the brand, and pleasure to buy from.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your lovely review. We’re delighted to hear how much you’re enjoying the quality of the products, and it’s especially nice to know that Andy’s visits are such a positive part of your experience.
He truly is a great ambassador for us, and we’ll be sure to pass on your kind words — he’ll be thrilled to hear them. Thank you for your support over the past couple of years; we really appreciate it and look forward to continuing to serve you.

Valorada con 5 estrellas sobre 5

Awesome fish- and awesome pies!

Awesome fish- and awesome pies!! From friendly simon the fish guy.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your fantastic review. We’re so pleased to hear you’re enjoying both the fish and the pies — great choices! Simon will be delighted to know his friendly service made such a positive impression.
We really appreciate your support.

Valorada con 5 estrellas sobre 5

Really good fish and excellent service

Garry is always happy to help and suggest recipes for all the different fish we might like. It’s a peace of mind knowing the quality of fish we buy is from a trusted source, which is incredibly important to us.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your lovely feedback. We’re delighted to hear that Garry has been so helpful and that his recipe suggestions are making it easier to enjoy the different fish options available.
It’s especially important to us that you feel confident in the quality of the fish you’re buying, so it’s wonderful to know that trust and peace of mind are coming across. We truly appreciate your support and look forward to continuing to serve you.

Valorada con 5 estrellas sobre 5

Wonderful food and excellent customer service!

Dining Solutions range of products is fantastic and the quality of produce excellent. Loved by all the family, we enjoy everyday favourites and are able to sample the more luxury items on special occasions. It’s made all the better by being cooked from frozen. Our local rep- Andy ( 1513) is a happy, friendly and now very familiar face and couldn’t be more accommodating with our requests for certain foods and is very knowledgeable about what’s available. His recommendations are always a hit!!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your fantastic feedback. We’re delighted to hear how much you and your family are enjoying the range of products, from everyday favourites to the more special occasion treats. It’s great to know the convenience of cooking from frozen is making things even easier for you.
We’re especially pleased to hear your kind words about Andy — he’ll be thrilled to know his service, knowledge, and recommendations are so appreciated. Providing friendly, accommodating service is exactly what we strive for.
Thank you again for your support, and we look forward to continuing to serve you and your family.

Valorada con 5 estrellas sobre 5

Good quality food

Good quality food. very pleased with service.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your review. We’re really pleased to hear you’re happy with both the quality of our food and the service you received.

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