Direct Trade Supplies Opiniones 

930
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered all the electrical components from them for a house renovation. Delivery was quick and customer service was top notch. They had the best price out of all the competitors. Will definitely use t... Ver más

Valorada con 5 estrellas sobre 5

Right from the start the company were very helpful, especially as I knew nothing about the products I was supposed to be purchasing and was about to spend over £1k on emergency light bulbs💡 Richard... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and have a vast range of products to choose from. I made a mistake when i placed my order and one of the items needed to be swapped for a different one, i understood that the one i want... Ver más

Valorada con 1 estrellas sobre 5

Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Servicio técnico de calefacción y calderas
  4. Tienda de componentes y repuestos electrónicos
  5. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

930 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(930)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Replacement sourced

I had bought a couple of lights a few years ago and had unfortunately broken one of the baubles. The young man at Direct Lighting was able to source a replacement quickly and now my light is like new again.

18 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Received damaged goods and returning them was such a struggle. They're slow and unhelpful, and that’s if they reply at all. Ended up paying for my returns due to their nonexistent aftercare. Honestly, just go somewhere else.

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, very pleased. Ash was very accommodating when discussing an error we made and was able to rectify it very quickly.

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good option for an EV charger supplier

We purchased an EV charger from this company a couple of weeks ago. So far, so good. The delivery was prompt (I think it took 2-3 days if I remember correctly) and the charger has been working so far. The price was fair as well compared to similar options on the market. Overall, I'd recommend this company as a supplier of EV chargers.

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent supplier

I chose this company based upon competitive pricing and previous good reviews. They delivered next day (Saturday) at no extra cost.
For me, their service was 100%

12 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service and price

Direct Trade Supplies offered my chosen car wall charger at a competitive price and delivery. The order process was easy and the delivery prompt with good communication. I would use them again.

20 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

Wish I read the reviews before ordering!

Ordered an item listed as in stock a week ago, only once I’ve chased the order. They’ve told me that the item will be dispatched tomorrow at which point is too late as we had the works booked in for then. Not at one point did DTS try to contact me to inform me of the delay.

I was told the customer services representative would phone me back once they have looked into why it has taken so long to dispatch, yet they have not followed me back, they are now not answering the phone and they’re voice-mailbox is full

7 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very good company to do business with

After much research into the type of downlight I wanted in my house, and after trying a couple recommended by my local supplier, I decided to put my faith back into Robus downlights as I have used them before. Finding a supplier at a good price was very easy as DTS pinged up on my internet search as the cheapest supplier. I ordered 20, they were delivered within 2 days and they have all been fitted and they are all perfect. So very happy with DTS for the price, speed of delivery and range on offer. Will be using them again. And probably again.

21 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was more than impressed.

I was more than impressed with the price and quality of the lights I purchased. Additionally when they were delivered the courier helped me take them inside my house as they were very heavy and needed to get them up two steps into the porch before coming into the house. He certainly went above and beyond my expectations.

29 de febrero de 2024
Opinión espontánea

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