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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Direct windows have just fitted some windows and a front door coming back to fit patio door later on .what a fantastic service from going into the preston showroom to the installation. Direct windo... Ver más

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Valorada con 5 estrellas sobre 5

From start to finish, this company was excellent. No pressure sales and constructive advice given.from Joe. First class fitting ( thank you Jordan!) Competitive prices. I would highly recommend thi... Ver más

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Valorada con 5 estrellas sobre 5

Direct Windows were brilliant as a company, helpful from start to finish. The fitters Jordan & Liam who came to fit our aluminum windows could not have been more professional and helpful. They even di... Ver más

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Valorada con 4 estrellas sobre 5

After having to write a negative review as I had problems with my new door these have now been corrected by Lee a great workman and very pleasant. I’ve been on holiday so fingers crossed when I’ve bee... Ver más

La empresa ha respondido

4,5

Excelente

TrustScore: 4.5 sobre 5

763 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Beautiful new conservatory.

Beautiful new conservatory.
Absolutely brilliant from start to finish, we love our new conservatory. All the tradesmen were fantastic builders, plumbers and electrician, but in particular Neil the fitter. He was so professional and his standard of work and attention to detail is on another level. The conservatory is so smart and modern and just looks great. We would really recommend Direct Window Co.

21 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Andrew, thank you for taking the time to write this fantastic review! We're glad you're happy with your installation of your new conservatory and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

The broken hinge

Walked in direct windows with an obsolete part from my 25 year old door which I don’t believe was purchased from them and the owner, his son and the factory manager all went out of their way to find a replacement for me.
Absolutely charming people to work with. Will definitely be coming back for a new door here.

19 de marzo de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Gabriel, thank you for taking the time to write this great review! We're glad you're happy with your service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Excellent experience all round.

Excellent experience all round, from design to finished conservatory. Many thanks to all teams involved, from builders, plumbers, John and Matt (installers), to Tom (electrician) and plasterer.
We are so pleased with the work - all teams worked hard and kept us in the loop always.
We can't recommend Direct Window Co. enough.
Client 69637 & 69538

14 de marzo de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Judith, thank you for taking the time to write this fantastic review! We're glad you're happy with your installation of your new conservatory and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Job 69705

Job 69705. I have just had A++ Evolution triple glazing fitted by this company and I'm delighted with the finished result and by the quality of the product. The job wasn't straightforward as my bay had to be rebuilt, but Direct Windows arranged the required steelwork and a building squad to do the job. At all times the fitters respected my property and were careful not to make a mess, in fact I barely have any redecoration to do after the completion. I would definitely recommend Direct Windows, they're very friendly and helpful. I still have renovation to do on the property but this is a great step forward for me.

28 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Melvyn, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and door and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Highly Recommended

Recently purchased front door from direct windows Blackpool/fylde. A very positive experience from initial visit to store choosing door, agreed a price, surveyor and fitting, communication through the process. All very professional. Recommended. Ref: contract p 69965

5 de marzo de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Perry, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 2 estrellas sobre 5

Poor quality

Window failed less than twelve months old.
Sent over photos as requested but no reply.
Poor customer service

A big thanks for sending a really lovely engineer out today (12/03/25)
And sorting out the lead on the window.
Many thanks.
Helen kerr

28 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Annmarie, we are sorry to read your review. I have checked on the system and it looks like your window hasn't failed just a small bit of lead seems to have come loose. It also shows you have an appointment booked to have this rectified. Any further queries please do give us a call. Kind Regards, DWC

Valorada con 5 estrellas sobre 5

Great company

10/10 to Graham + Carl for there excellent work
Friendly + professional
Did a super job
From start to finish Direct windows are the most professional company
Super Friendly + experienced
A great family run business
Contract number 69904

17 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Fiona, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products by Graham & Carl and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

From ordering to completion Direct…

From ordering to completion Direct Windows were a pleasure to deal with. Every question we had was answered and explained in detail by Neil, who was the nicest salesperson we have ever met and the same goes for Wes ( the fitter) who did a beautiful job and left no mess !
Contract no 0202650

18 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Patricia, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products by Wes and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Professional

Professional, friendly,clean and tidy.Wouldn’t hesitate to recommend their services again as with previous jobs the company has supplied.
Contract no 69830

3 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Mrs Keighley, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Great Job, So pleased

We recently had 7 new windows & a composite front door fitted by Ian. Turned up when he said he was going to & fit everything perfectly. Cleaned up after himself & has done a fantastic job. I have no complaints whatsoever. My contract number is 69899.

5 de febrero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Courtney, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new windows and door by Ian and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Mattew the manager and the instalation…

Mattew the manager and the instalation team from Direct Windows Blackpool were very friendly professional great competitive prices. They kept me informed at each stage of my porch been built. Good quality Windows beautiful top lights which matched my bay window perfectly. They fitted beautiful composite external and internal doors with matching pattern as the top lights. iam very pleased and impressed with their work it looks amazing. I definitely recommend this company.

25 de noviembre de 2024
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Cheryl, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new porch and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

The guys were really respectful

The guys were really respectful, clean and tidy. A job well done! very pleased with my new windows..
Thank you!

27 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Sue, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

We had a great experience with Direct…

We had a great experience with Direct window co. From taking the window measurements to installing the windows. All team members were fantastic. Polite, punctual, clean. We had a problem with one of the windows having a crack in. But the next day someone came and replaced it. Couldn’t ask for better service. Would recommend to all. Contract number 69824.

20 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Nadeem, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

69741

69741
The fitters were highly trained and very polite and friendly

21 de diciembre de 2024
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Janine, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Everything was well organised and went…

Everything was well organised and went according to plan. The extension is well built and looks exactly as I wanted it.

26 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Donna, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new extension and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 2 estrellas sobre 5

How do I contact you

How do I contact you, have sent emails to different departments regarding movement in my conservatory side and had no response, no answer on the phone either, please advise me the best way to contact!

Hi thanks for your reply, just had a visit from your installation manager, it’s like a new company with the phone call on Monday and the appointment for today!
Thanks again

24 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Gary, we are sorry to read your review. We have taken a look at your account with us and it appears your email has been responded too and you have an appointment booked in with our conservatory manager. Kind Regards, The DWC Team

Valorada con 5 estrellas sobre 5

From walking into the direct windows…

From walking into the direct windows showroom in Blackpool and to having the new front door fitted was flawless , thank you to Oliver in the showroom very helpful and knowledgeable and to John who fitted the door with expertise and ease . Would definitely recommend and will use again. Contract no. 69862

23 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Illyas, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door by John and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, expertly fitted. Process really easy and really pleased with the result.

7 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Steven, thank you for taking the time to write this fab review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

Quality and price .

We have had all our windows and composite doors supplied and fitted by Direct windows and have always been pleased with our experience in price and quality and it was no different this time *****

23 de diciembre de 2024
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Mr Beaveridge, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and doors and service from all departments. Thank you for your business, kind regards the DWC team

Valorada con 5 estrellas sobre 5

0202592 new door and windows

0202592
A very good experience from start ( A visit to the show room ) to end (job complete) very experienced staff and fitters putting your mind at rest over any questions we had, Very tidy and apart from new fittings you wouldn’t no they had been I would recommend to any one. A big thanks to all.

6 de enero de 2025
Opinión espontánea
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Respuesta de Direct Window Co.

Hi Mark, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new windows and doors and service from all departments. Thank you for your business, kind regards the DWC team

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