Dolphin Stairlifts South West LTD Opiniones 

136
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from installation to removal"Dolphin Stairlifts Devon provided a wonderful service for my Mum. They made the initial installation smooth and stress-free for her, and when the time ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We initially chose Dolphin Stairlifts as they are local to where my father lives. We wanted someone local for ease of maintenance and callouts. What added to the experience is that they offered 3 d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have just had a platform lift installed by this company. They put us in touch with SW Aid who did a fabulous job at an excellent price for the necessary building work. The company employed to insta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and friendly service to install a tricky stairlift with lots of twists and turns. Impressive precise workmanship carried out by Lee and Neal who were extremely courteous. Nothing wa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Cuidado de personas mayores
  3. Organización de asistencia y servicios para discapacitados
  4. Proveedor de equipos para discapacitados
  5. Servicio de ascensores
  6. Servicios de asistencia médica a domicilio

Escrito por la empresa

Dolphin Stairlifts (South West) Ltd are an independent provider of stairlifts, through-the-floor-lifts, pool hoists and other lifting solutions to clients in Devon. We are also referred to as ‘Dolphin Devon Stairlifts’. Being an approved agent for many of the largest manufacturers in the industry including Stannah, Wessex, Access, Stiltz homelifts, Platinum, Terry Lifts and Bruno means we can provide the right product for your individual requirements at the best price. We’re not tied to one manufacturer or one type of stairlift; so no matter what your requirement, we can find the right solution for you and your home. Our team prides itself on being highly professional whilst offering that personal touch and warmth which comes naturally from a family-run business. We care that you have the right stairlift or lifting solution fitted to meet your individual needs and with over 25 years’ experience, we are confident in the advice we give and the work we do. We don’t employ sales people to carry out our free surveys – just trained engineer surveyors who are not paid on a commission basis. So there’s no hard sell from us and we never outstay our welcome. As well as catering for individuals in their home Dolphin Devon Stairlifts works with Local Authority and Professional Care Providers including; Devon County Council, Exeter City Council, Plymouth City Council, Torridge District Council, Torbay Council, South Hams District Council, Westward Housing Association, Cornerstone, Guinness Trust, LiveWest and Pluss Home Improvement Services.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(136)

78 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My parents are 90 and 91 and with no…

My parents are 90 and 91 and with no toilet or bed down stairs the quick service is great.

3 de septiembre de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thank you Gary for leaving us a review, we are always delighted to be able to assist your parents.

Valorada con 5 estrellas sobre 5

Chair lift

Friendly and patiently tried ways to fix the problem of the chair lift

20 de agosto de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thank you for taking the time to review us, we were delighted to be able to fix your stairlift!

Valorada con 5 estrellas sobre 5

Two years ago

Two years ago, three well-known companies refused to install a stair lift in our home. The problems they could not deal with were:
• The house was over a century old.
• The stairway up three floors was too steep.
• The stairway was too narrow.
Then a surveyor/engineer came from Dolphin Stair Lifts. He examined every inch of the three-floor stairway. He agreed to go ahead. His meticulous survey and plan was perfect. We could not express our appreciation enough. Now it has been working for two years every single day, and sometimes several times a day; again perfect. Yesterday a vacuum cleaner tube rolled into the path of the stair-lift and it stopped working.
After a 'phone call to Dolphin, in less than an hour a young engineer arrived. He had to replace a broken part and then he gave it a full service and greased the mechanism afresh. Result: Perfect. It is as good as new. We happily paid just £68 for the replaced parts and paid for the approaching third year annual service. They will not have to send out another team member to do an annual check.

Obviously, I feel that Dolphin Stair Lifts deserve everyone’s attention. I completely trust their extraordinary skill, the straightforward very safe chair, the perfect mechanism and design and their overall excellence.

1 de agosto de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thankyou so much David for such a detailed review, this will really help other clients to make an informed choice and give themselves freedom within their homes.

Valorada con 3 estrellas sobre 5

Engineer was nice and polite shame the…

Engineer was nice and polite shame the lady on accounts was not received bill very quite after his visit I was never told that there were batteries in the remote yet I looked and read the manual was told the men who fitted the did not have to show me how to use it not their job for nearly £9000 not good contact the manufacturer because it’s not in their booklet
The indoor lift had dirt in an odd place yet was cleaned prior to the visit I had previously been told not to touch certain parts of the rail I was told because I had had the problem for some time I should have called right away instead of trying all options 1st which I had done to no avail as it was intermittent and in my option even small power cuts the lady in question needs lessons in customer relations

13 de agosto de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thank you for your feedback. We’re sorry to hear you feel this way. We’d be happy to go through the details with you again, so please feel free to contact us directly. We take all feedback seriously and want to ensure everything is clear.

Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant service. Everyone involved that came to my house was polite&friendly. Highly recommended

13 de agosto de 2025
Opinión espontánea
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Respuesta de Dolphin Stairlifts South West LTD

Thankyou so much for taking the time to review us we are delighted to have been able to assist you.

Valorada con 5 estrellas sobre 5

quick response time to repair a fault…

quick response time to repair a fault on my fathers stairlift. friendly staff.

13 de agosto de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thank you for your review, we were delighted to get the lift back up and running quickly

Valorada con 5 estrellas sobre 5

Dolphin stairlifts, great value and service

Dolphin stairlift provided good advice without trying to inflate the price. The installation engineer was meticulous and explained everything once he had finished. The price was very reasonable. All in all a very positive impression of the company was gained.
We have already recommended Dolphin to several other people.

4 de agosto de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thank you Phil for taking the time to leave us a review and for recommending us onto others so that they too may benefit.

Valorada con 5 estrellas sobre 5

Professional service

Gary was quick, efficient and professional with the installation of my stair lift.

8 de agosto de 2025
Opinión espontánea
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Respuesta de Dolphin Stairlifts South West LTD

Thank you for taking the time to review Dolphin and of course Gary!

Valorada con 5 estrellas sobre 5

The staff were very helpful and…

The staff were very helpful and repaired the stairlift promptly and efficiently, I would highly recommend Dolphin stairlifts and its staff.

16 de julio de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thankyou so much for leaving us a review, we were so pleased to be able to repair your lift for you.

Valorada con 5 estrellas sobre 5

We are very pleased with the lift and…

We are very pleased with the lift and the work that was carried out to fit the lift.

14 de julio de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thankyou Rosalind for the lovely review, we are delighted to have fitted your lift!

Valorada con 5 estrellas sobre 5

Very happy with the service from Dolphin Stairlift

Lovely receptionist when I rang to book the stair lift service. Very pleasant man that came and serviced the lift. Thank you.

14 de julio de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thankyou for the lovely review Rachel, we are delighted to have visited you.

Valorada con 5 estrellas sobre 5

Prompt service

Prompt service, quickly answered phone and provided a quick appointment. Very friendly engineer, work quickly and efficiently.

10 de julio de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Hi Tamzen, we are pleased to have provided you with a prompt and efficient service, thank you for leaving us a review. Dolphin

Valorada con 5 estrellas sobre 5

Saved us when let down by another company.

We have been using Dolphin for a few years now since the installer of our stairlift (Oak Tree Mobility) let us down and failed to cover a "free" service and told us they no longer deal with stairlifts when we rang for our first service. Dolphin couldn't help us enough, we now have a service annually. The guys are brilliant, very helpful, knowledgeable and cheery. Thank you

16 de julio de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Thank you for taking the time to leave us such a lovely review, we are delighted to have been able to assist you!

Valorada con 5 estrellas sobre 5

Man done good job installation new…

Man done good job installation new batteries. And advise me about Stair lift

8 de julio de 2025
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Respuesta de Dolphin Stairlifts South West LTD

Hi Paul, thank you for the review, we are pleased we could get your stairlift back working again!

Valorada con 5 estrellas sobre 5

I was very impressed by the kindness…

I was very impressed by the kindness and efficiency of everyone I came into contact. Everything was explained fully on how the stairlift would be installed. I would highly recommend Dolphin Stairlifts South West.

11 de julio de 2025
Opinión espontánea
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Respuesta de Dolphin Stairlifts South West LTD

Thankyou for spending the time to leave a review Jan, We are delighted to be able to help you with your stairlift needs.

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