www.domli.co.uk Opiniones 

1768
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After promptly receiving the sample, we were impressed enough by the wooden top quality & look that we ordered the 2m length piece. This arrived within 3 days. High quality wood that our joiner also c... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with both quality and service. Best designed floating shelves we've ever installed - the levelling bolts are brilliant! Beautifully finished wood, extremely well packaged so it arrive... Ver más

Valorada con 5 estrellas sobre 5

Service from this company was excellent. From my initial enquiry to delivery was superb, I asked for some custom made shelves as wanted slight different lengths to the standard ones and they came ba... Ver más

Valorada con 4 estrellas sobre 5

I was missing two parts of my order. This has caused an assembly delay and setting up my home office. The product itself is lovely. Despite the issues with delivery, customer service has been fabulou... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda para la reforma del hogar

Escrito por la empresa

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1768)

588 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent worktop with excellent sercive

It was great dealing with Domli and everything went perfect, from ordering through to it being delivered at a fantastic price too. So I ordered an oak worktop which was delivered in perfect condition and here two days later. Excellent service and also kept me updated every step of the way. I can highly recommended Domli and will shop there again for sure.

13 de agosto de 2026
Valorada con 2 estrellas sobre 5

Misleading photos

Online photos are misleading. The product that arrived looked nothing like the rich, warm finish shown on the site — a clear and significant mismatch, not mere “natural variation.” Domli dismissed the evidence, refused to own any gap between advert and reality, and settled on their own terms with a partial £15 refund. Cheaper than rivals, yes, but you still pay in extra time, sanding and finishing to get close to what was advertised. Case closed, lesson learned.

13 de agosto de 2026
Logotipo de www.domli.co.uk

Respuesta de www.domli.co.uk

Hello Ivan,,

Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with the appearance of your table and appreciate that the colour you received did not meet your expectations.

We would, however, like to clarify that the images shown on our website are intended as a guide to the product’s appearance. They are photographed under controlled studio lighting and conditions, which can affect how the colour and finish appear on screen.

In addition, oak is a natural, non-engineered material, meaning that each piece of timber is unique. Variations in colour, tone, grain and character are inherent to natural oak, and individual pieces can therefore differ from the images shown online. These variations are not indicative of a manufacturing defect.

We’re sorry that the table did not look as you had expected, and we did work with you through our customer service process to reach a resolution, including offering a £15 partial refund.

We do take feedback such as yours seriously and will continue to review how we present natural timber products online, with the aim of ensuring customers have as clear an understanding as possible of the natural variations they can expect.

Valorada con 5 estrellas sobre 5

fantastic price

fantastic price, quality and service, would defintley buy my worktop from here again!!

12 de agosto de 2026
Valorada con 5 estrellas sobre 5

Oak shelf

Amazing delivery time. Arrived day after ordering. The quality is superb, looks great and beautifully made. Looks nicely in place under the antique mirror, complimenting it well. Certainly order from Domli again

12 de agosto de 2026
Valorada con 2 estrellas sobre 5

Brackets don't match the instructions…

Brackets don't match the instructions and don't fit the shelf very well

6 de agosto de 2026
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Respuesta de www.domli.co.uk

Hello Rick,

Many thanks for your review. The instructions for the standard shelves are generic and are not bracket specific as they are fitted in the same manner unless it is a floating shelf.

I have created a customer support ticket via info@domli.co.uk requesting more information regarding your order so I can investigate the issue with the brackets for you.

Valorada con 5 estrellas sobre 5

What a great company

What a great company , everything straightforward and delivered as promised the next day .The table i ordered was easy to assemble and very well packaged lovely quality too .It is true you get what you pay for , very happy

10 de agosto de 2026
Valorada con 1 estrellas sobre 5

Legs have been delivered

Legs have been delivered , but waiting for top to be delivered

10 de agosto de 2026
Logotipo de www.domli.co.uk

Respuesta de www.domli.co.uk

Hello R Jones,

Thank you for taking the time to leave your review. I’m very sorry that your leg set did not arrive with your desktop as scheduled on Wednesday 12 August.

Our records show that the desktop was delivered at 10:09 on 12 August, but unfortunately the leg set was not delivered until Monday 17 August at 13:09 — five days later. This clearly fell short of the service we expect our delivery partners to provide, and I have raised the matter with them directly.

I can also see that the leg set was not scanned out of the sorting hub until Friday 15 August, which is also unacceptable and something we are investigating with the carrier.

I appreciate how frustrating it must have been to receive your desktop but be unable to use it as intended because the legs had not arrived. I have also opened a support ticket so that we can contact you directly and work towards an appropriate resolution.

Please accept our sincere apologies for the inconvenience caused.

Valorada con 5 estrellas sobre 5

Best Desk and Customer service!

Ordered this Desk after having my eye on it for a couple of years and I can confirm its perfect! There was a delay in delivery but this was due to the delivery van breaking down so out of their control, however, Domli were great in relaying information and keeping me updated! Greg from customer support was really helpful and kept sending updates whilst this occured. He was also able to offer help after an intial set up snag/issue and they resolved it instantly with some of the best help ive ever seen from a customer support team! Really happy with the quality and speed at which everything was handled. 10/10 highly reccomend domli and their products. I will 100% be using them again if i need any other wood furniture :)

13 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product!

Fabulous shelf & bracket set ordered from Domli! Very pleased with the quality. Was a little confused that they didn't arrive in the same package, but at different times, on the same day 🤔

31 de julio de 2026

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