Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a member of multiple online casinos and I have to say the live chat and support from Dragon bet is top notch. Spoke to Bryn today who was quick in responding and highlighted the best way to help... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Dragon Bet will not answer my emails. They have £5000 of my money held in my account and will not release this to me, despite me giving them all the required documents they requested, which they confi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used DragonBet for years, but had an issue with a withdrawal for the first time. Contacted customer services on a Sunday, not expecting a reply. Duncan replied instantly, understood the issue and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casino o apuestas online
  2. también en la categoría
  3. Agencia de apuestas
  4. Apuestas deportivas online
  5. Casino
  6. Corredor de apuestas
  7. Servicio de apuestas

Escrito por la empresa

DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.


Información de contacto

Información importante

3,8

Muy bueno

TrustScore: 4 sobre 5

636 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

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3,8

Todas las opiniones

(636)

326 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Enjoying this site so far withdrawal…

Enjoying this site so far withdrawal was very fast :)

7 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Thanks xT - We recognise how important speedy withdrawals are. Thanks for the review and thanks for the custom

Valorada con 1 estrellas sobre 5

Not sure is that reviews are real,but…

Not sure is that reviews are real,but site is dead. Even not let to enjoy anything. Mone taking quicker then tornado takin leaves. Plus all reviewers about what and that's in support good,but actually nobody about site is good or casino is good. Suspicious. But I will say- definitely dead site

6 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Hi Tom, we can assure you that all the reviews are genuine.

We are a real company run by real people with years of betting experience. We have many loyal customers who return to the site because they enjoy using it.

We're sorry things didn't work out for you but thanks for giving us a go

Valorada con 1 estrellas sobre 5

Having played this casino twice I can…

Having played this casino twice I can safely say don't bother .
No bonuses of significant and dead spin after dead spin.
I though I give it a go with the reviews being positive.
My opinion is don't bother

Dragonetcasino
Thanks for your reply.
However having played several sites and see a certain patten on casino games .
Example: taking longer to spin
Crashing during spins
And requesting games been restarted to long spin time
These happen multiple times on other sites and I give them plenty of goes
So from that experience I will no longer stay with an site that does this

6 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Hi Allan, we're sorry to hear that things didn't work out for you.

I'm sure you know that the payouts especially on Casino ebb and flow and two visits wouldn't have given you a significant sample size to really judge the games. All of which are tested to ensure they run to the correct and advertised RTP's.

Thanks for giving us a go though and best of luck with whatever site you use next.

Valorada con 5 estrellas sobre 5

Duncan Jones

Duncan Jones, straight to the point, no faff got the issue sorted in minutes👍🏽

5 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Duncan is a star - thank you Garryn

Valorada con 1 estrellas sobre 5

TAKE MONEY BUT WILL NOT PAY MONEY

I made a deposit without any issue or any documents requested and won 1800 on spins. I withdrew 1500 and my account got suspended and asked for several documents. They said my account is fully verified but they need 24 hours for further checks. Well its now been 30 and not a word. Why am I not surprised. They dont want to pay do they. Now they are ignoring my emails. Its actually been almost 48 hours since i made the withdrawal. I guess its time for formalities to begin. Complaints procedure and any/all authorities will be notified of this. They will get the picture and I will get my money. I am a content creator too and if I have to expose this on the Internet then so be it. DO NOT GIVE THIS COMPANY A SINGLE PENNY! YOU HAVE BEEN WARNED. well they have since paid literlaly 20 minutes after I issued a formal complaint. Convenient. Still a very stressful experience

1 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Hi James, we are aware of your case. As there was a mismatch with the name you signed up with there is a procedure we have to go through. The compliance team are actively working on it and will be in touch in due course. Apologies for the hassle in the mean time and thank you for your patience

Valorada con 5 estrellas sobre 5

Great app

Great app. Had an issue with a free bet not showing but contacted support and it was rectified immediately. Pete was very helpful and efficient.

2 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Cheers Katie, we believe having a helpful and efficient customer service team as well as a well functioning app sets us apart from our competitors. Thank you very much for the review and good luck

Valorada con 4 estrellas sobre 5

Had a problem with the free bets

Had a problem with the free bets, used the live chat option, it was answered quickly by a human. Anthony dealt with my query quickly and was very helpful. Issue was resolved without any issue. Good customer service.

2 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Thank you Laura, good luck with the free bet

Valorada con 5 estrellas sobre 5

Duncan was so helpful

Duncan was so helpful

2 de septiembre de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Thanks Susan, we know how important it is to have a helpful and knowledgeable team. We appreciate the review and your custom

Valorada con 5 estrellas sobre 5

I've had a great experience using…

I've had a great experience using Dragonbet so far. Duncan Jones and the rest of the team have been a fantastic help in offering support

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Cheers Harriett and thank you for the review. Best of luck with the site and thank you for the custom

Valorada con 5 estrellas sobre 5

Top customer service

Duncan was very helpful with getting a price on an antepost horse. Also very knowledgable which helps!

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Cheers, we know how important it is to have professional and knowledgeable staff - we believe it's one of the things that sets us apart from the bigger companies. Good luck with the bet

Valorada con 5 estrellas sobre 5

Horce Racing Welcome Offer issue resolved.

There was a bit of confusion over the horse racing bet I placed (it was my fault rather than DragonBets..... need to read the T's and C's closer!).

Spoke with Anthony in the team very courteous and professional and sorted things out for me in the end.

Would recommend to a friend.

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Thanks Matthew, we're really proud of our customer service team and are glad to hear they helped you through here.

We'll be sure to pass on the nice review to Anthony

Valorada con 5 estrellas sobre 5

Welcome Offer query

Had a slight issue with applying a free bet promotion but Pete from Customer Services sorted it out for me literally within minutes!

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

That's good to hear David. Good luck with the free bet

Valorada con 5 estrellas sobre 5

Quick customer service action!!!

I had a query and Duncan Jones picked this up quickly and resolved the issue very promptly. A very good service by Duncan and DragonBet :-)

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Thanks Scott, we'll make sure that Duncan gets a pat on the back.

Valorada con 5 estrellas sobre 5

Speedy withdrawal

Won £350 on casino, made a withdrawal and straight into my bank 5 minutes later, very impressed!

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Good work Victoria, we recognise the importance of speedy withdrawals. Enjoy the winnings

Valorada con 4 estrellas sobre 5

Well laid out site with very helpful…

Well laid out site with very helpful support. I had some technical issues with my welcome offer but it was resolved very quickly by live chat. Duncan Jones resolved the issue very fast in a friendly manner. I will be continuing to use this site .

31 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Thank you for the review and thank you for the custom

Valorada con 1 estrellas sobre 5

Had my 100 free spins and won up to…

Had my 100 free spins and won up to £150 but but it didn’t give me the money it just put it as bonus and could only play it on big bass. You never actually get the money! Shocking website the promo sign up is a waste of time 🤣🤣🤣

29 de agosto de 2026
Opinión espontánea
Logotipo de DragonBet

Respuesta de DragonBet

Hi Corey, we're sorry you feel this way but it appears you didn't meet the wagering requirement's.

If you'd be willing to jump on the live chat the team can talk you through the t's and c's - you will have also been presented them when you accessed the promotion.

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