DragonBet Opiniones 

Quick response to my query, very helpful and friendly and resolved my issue kindly. Thanks so much ☺️

Great website and Pete on live chat was very helpful

Slight glitch with the website that wouldn’t let me place my BB selections.

Spoke to Owain on Live Chat who sorted it straight away with a custom betslip.

Really impressed!

Really happy with the customer service I just had proper chuffed thanku for being caring

Why are you breaking the rules asking for peoples information upon there withdrawal my friend has been with you 9 months and spent numerous amounts of money with you he’s had one withdrawal in this time for £40 and he actually won something decent yesterday and you have emailed him requesting all sorts of stuff you’ve had 9 months to request this but you’ve simply waited to he’s had a nice withdrawal…I will be sending this information to the gambling commission plus a breakdown of every deposit he has made in the last 9 months your can’t keep getting away with this breaking the rules all the time

Disgusting company. I won more than I deposited, made a few withdrawals and then they suddenly lock my account without any warning, saying they have "made a business decision to close your account". The decision was because they LOST money and didn't like it. I did nothing wrong, they are leeches that only like losers playing their games. Avoid them as you won't get paid if you win.

Some issues with withdrawal but Bryn sorted this quickly. Bookies get a bad rep but for me these are the best out there.

Good for horse racing and football betting,I tried to win big on Casino site ,bet loads ,won small bets and one mega .but seem impossible to win a fortune,after all it's what we are all looking for ,good for transactions returns,shame .iv tried most betting sites ,not gonna win that big win we all want ,iv say overall dragonbet have been ok with me .I now closed my account with them . because feel you can'rt win in the long run ,they just keep takeing my money.

Amazing site , only been a member for a few months and outstanding all round service , Anthony an absolute pleasure to deal with on live chat . Really fun site with guaranteed best odds too . Well done

Disgusting my site worse out there . Only give u small wins and that’s after taking thousands . Horrible . Avoid this criminal organisation !

Im editing this in response to your reply . The good reviews posted aren’t true they work for you . You a corrupt fraudulent organisation that prays on the vulnerable end of !!

Great selection of bets on Football, especially specialists in Welsh Football, all the way down the pyramid. Customer service are really fast at responding, emails within less than half hour, and lice chat is almost instant. Always very helpful, Duncan especially today.

Feel for those who are complaining about fairness and lack of payouts.
The response is that all games running to advertised RTP.
My experience some time ago, upon asking for figures, was that EVERY Big Bass slot I played paid significantly less than advertised RTP over a reasonable period of time.

Not one or two a bit less, EVERY one was less than the average.
I know enough about maths to know that to have so many games paying less than average and non paying more, is very suspect indeed because it should be almost a statistical impossibility.

Winners abound on their YouTube channel, however, of which they circumvent the regulations by not directly naming the company on the videos themselves.
Newer customers may appreciate my experiences so you can avoid the unfairness I had.

All together not bad... Had some winings and withdraw was fast, in max 1h money is paid out. Games fairly good. The thing I found annoying is at betting point when you open "in play" fotball and there is no minus of play next to game! Wow! How can someone even missed to put that! For each game you need to open the game to see what minutes or what half they playing. Very annoying. But all together not bad for now.

A very friendly and helpful bookmaker!

I recently spoke to Bryn via email who was polite, efficient and resolved my query effortlessly.

What a refreshing experience dealing with a bookmaker like this one, thank you DragonBet!

Nothing is too much trouble for them. Never have to wait too long for them to pick up the chat. Especially Bryn, she is Top Girl!!!

overall poor.
deposited on day one no reasonable promotions messaged live chat they said they ONLY do 10 pence spins promotions, then another agent interjected and said they occasionally do 50 pence and £1 spins. did not say when they have in past or when they will in future.

live chat is legitimately powerless, i believe they are working remotely and listening to your issue, then sending an email with your problem to the other support team for them to solve. unnecessary.

set deposit limit to £1 will update and play here again when their promotions are not 20-30 times worse than competitors.

elaborate if you are not lying, how are you competitive with promotions when you give out 10 pence spin slop?

Kyc check completed within 24hrs of documents being sent. Customer support is second to none. Thank you dragonbet

had a despute andOwain settled it super fast no hassle at all thanks

Had absolutely no issues on this site had several withdrawals no issues, then went to withdrawal £80 and it wasn't paid out, i didn't realize they sent me a KYC email, despite allowing me to continue depositing after they requested this documentation, now im pretty sure that if they require documentation for identification purposes than its illegal for them to accept deposits or place bets until identification has been done, but seems they didn't follow this rule.

Also The UKGC states this

"players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time. Further information on the rules on identity verification can be found in our age and identity verification consultation response document".

Seems Dragonbet dont abide by the rules and regulations they are bound to whilst holding a UK licence.

Like others, i noticed they stopped replying to my emails, i contacted them Via live chat and was told they needed some additional information, because bizzarely both my bank cards, in date photo identification & latest current bank statement wasn't sufficient enough...so i sent them a council tax statement, and was told it will take 24 hours to review.

Ive been a customer of bet365,Mecca, 32 red etc for 15+ years never had any of this run around, once a online gambling company starts pulling these tricks i find them disingenuous, If they need to identify a person it should be done at the start, and as the Gaming commission states it should not be done at the point a withdrawal is requested, if the company allows anybody to deposit they legally have to process your withdrawals so to those who don't have photo graphic identification the Gaming Commission clearly says that alternative identification is acceptable (so don't let these fob you off) read the rules and regulations that licence holders are to abide by.

I will see if i get my withdrawal and if i don't i will do a charge back with my bank, its instant so i will get my deposits back if i don't.

I will update if they release my winnings that i won of my own deposits.

And the 3 star rating is because other than this the sites not actually bad, plenty of games, plenty of promotions and withdrawals are typical paid back within the hour (sometimes within 20 mins) but when they bend the rules or dont abide by them its disingenuous.

Edited in response:

You replied saying you aint disingenuous?

You requested a KYC and withheld my withdrawal whilst continuing to allow me to deposit & place further bets, i would be happy to quote exactly were the UKGC states that is not allowed, and again....

The UKGC states this

"players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time. Further information on the rules on identity verification can be found in our age and identity verification consultation response document".

But you ignored that, and decided to break the rules and regulations your licence says you are required to abide by.

Drew was so helpful and sorted my problem out straight the way would recommend dragon bet to everyone