Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más
La empresa ha respondido
I am a member of multiple online casinos and I have to say the live chat and support from Dragon bet is top notch. Spoke to Bryn today who was quick in responding and highlighted the best way to help... Ver más
La empresa ha respondido
Dragon Bet will not answer my emails. They have £5000 of my money held in my account and will not release this to me, despite me giving them all the required documents they requested, which they confi... Ver más
La empresa ha respondido
Have used DragonBet for years, but had an issue with a withdrawal for the first time. Contacted customer services on a Sunday, not expecting a reply. Duncan replied instantly, understood the issue and... Ver más
La empresa ha respondido
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great site. Live chat is fast and every person ive spoke to is polite and friendly

Respuesta de DragonBet
Tried to Withdraw £550 and was asked for verification pics (not a problem) now they've completely suspended my account and wont email me back for 48 hours whilst its under review. Whats there to review! More than happy letting people deposit their money but make it an absolute nightmare withdrawing it. Im holding out for this money and il be deleting my account.

Respuesta de DragonBet
Great experience with dragon bet and fantastic service from Owain :)

Respuesta de DragonBet
Amazing app and amazing customer support especially Anthony that was really nice and had a lot of patience solving my issue of confirming documents and cards, really good job you’re the best Anthony 🫶🏻

Respuesta de DragonBet
Anthony was quick efficient and very respectful.

Respuesta de DragonBet
Terrible company kept freezing my account everytime I was winning and asking me for all kinds of verification(which I supplied every-time) they then asked me for proof of how Much I earned and once I showed them(I earn a good living) they closed my account fully! It seems they didn’t want somebody who can afford to bet a lot and keep winning. Joke of a company avoid at all costs!

Respuesta de DragonBet
I’m a 55 year old disabled person and suffer from mental illness and don’t have any photo id so I signed up with dragonbet and deposited £50 after a few bets I decided to withdraw what I had left which was £50 after I tried to withdraw I was suddenly asked for id which I don’t have but showed them a hmrc letter and my bank card which I was told would be ok then all of a sudden they wouldn’t accept it this site is an absolute joke I would stay well away different people saying different things making rules up as they go along and now they won’t pay me out full stop. Horrible horrible people or robots

Respuesta de DragonBet
Just signed up to this site and deposited £200.
Placed a bet, then my account got suspended!!
Can’t access live chat due to not being able to log in.. no reply from my email as of yet also. Seems like a scam
Will update my review if sorted.

Respuesta de DragonBet
Suspended my account sent all documents over plus several emails no response also spent time on live chat and don’t get anywhere another company that’s doesn’t like to pay out when you win

Respuesta de DragonBet
Owain was great a customer service helped a lot great service

Respuesta de DragonBet
Great site but I don’t know how to get on to live chat as emailing seems to take a very long time

Respuesta de DragonBet
Never seem to win on this site its all take. Worst online slots I've used.

Respuesta de DragonBet
Clear, concise and detailed information with 10/10 customer service, Dragonbet is the a casino can get.

Respuesta de DragonBet
Excellent customer service again from Owain, twice he has helped me out on Dragonbet, great service and quick resolves, legendary

Respuesta de DragonBet
What say about this scamm like 80%casinos

Respuesta de DragonBet
I just had a live chat with Drew and he immediately solved my query. So nice to chat to someone so decent and I really appreciate it. Thank you Drew

Respuesta de DragonBet
This has to be one of the best sites to bet on.
Drew (staff member) was very helpful on numerous occasions, the only down side they are a bit skiney on the prices and a bit shaky if you want a medium-sized bet on, this is a perfect site for your every day small punter.
Can strongly recommend Dragon Bet

Respuesta de DragonBet
spoke to someone called drew was extremely helpful with my issue

Respuesta de DragonBet
The casino itself has such a cool minimalist design and modern feel. You will find hundreds of your favourite games for casino lovers as well as betting functionality for the sporty folk.
One thing that sets them apart is definitely the customer support team. They are beyond helpful and always keep you updated in the chat before resolving an issue. Personal shoutout to Drew who helped me with a query recently - efficient and friendly A+ support.

Respuesta de DragonBet
Owain great at explaining rules, t and cs and in a manner that suits the professionalism I’ve come to expect from DragonBet.

Respuesta de DragonBet
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.