Dresden Vision Opiniones 

1026
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The product is very good and the price exceptional. I used the video software on their website to see what a few of the frames looked like on my face, which was quite helpful. Delivery was on time and... Ver más

Valorada con 5 estrellas sobre 5

I’ve purchased three pairs of reading glasses over the past few years. The staff are friendly, professional and helpful. Once I dropped my glasses on The road, a car drove over them. When Iwent to th... Ver más

Valorada con 5 estrellas sobre 5

Glasses are super cute, lightweight, my progressive prescription is perfect - better than my pair made at an optometrist office!! Very happy with them and feel even better in supporting sustainable r... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept. We moved away from Newtown, Dresden's OG home... Ver más

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Información sobre la empresa

  1. Centro oftalmológico
  2. Farmacia

Escrito por la empresa

Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1026)

81 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dresden have the formula right

Dresden have the formula right - sustainable, smart, ethical, groovy. Kind, intelligent, experienced shop staff, great locations, excellent online service, competent technicians, strong recycled materials, great frame designs with flexible pairings of lenses and frame arms, easy lens and arm replacements, reliable record keeping of scripts, pupil distance, body height for topup pairs - at an affordable price.

23 de agosto de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi James - you've nailed it!

We really appreciate your succinct feedback. Thank you!

Valorada con 5 estrellas sobre 5

Outstanding Australian Disrupter

I have been getting my glasses from Dresden for 7 years now and they are fantastic. I was first drawn to them because of the wonderful array of colours and I couldn't believe how affordable they are. Knowing that they are made in Australia from recycled materials and have a 10 year warranty made sticking with them a no brainer. Now they have the new round style and more colours I can have multi-focal prescription glasses to match every outfit. And I can swap around the arms as often as I like. I have had several friends start getting their glasses from Dresden and they love them too.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Dresden Vision

Hi Carolyn, thank you so much for your support! We are glad to be part of your wardrobe for the past 7 years! And we are so very grateful that you've shared us with your community :)

Valorada con 4 estrellas sobre 5

Love the glasses the weight the colours…

Love the glasses the weight the colours and the lens are very good they dont fall off my face but they can feel loose

6 de septiembre de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hey! Thanks for your feedback. 

Our frames are adjustable and can be made to fit snugly. Or potentially a different arm length might be needed to get a better fit? 

Either way, the team instore can certainly assist with this. Or if you want to find out how to adjust them at home, you can always reach out to the team at hello@dresden.vision for tips on how to do this!

Valorada con 5 estrellas sobre 5

Great products

Great products, amazing service - Dresden is my go to. Instead of a big brand I get really good looking, functional products and get to buy a spare pair so when I sit on one I can still read the menu in poorly lit restaurants.

6 de agosto de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hello! Thanks for the great comments :)

We love helping people function better. Glad we could assist with this!

Valorada con 5 estrellas sobre 5

These glasses are incredible

These glasses are incredible! Cool colours and super lightweight frames.

The service was amazing too and received my multifocals within 7 days of ordering them.

5 stars is not enough!

Plus the lenses are great quality and the peripheral vision is superb. Not like other places where you need to upgrade to the elite lenses to get anything worthwhile.

Will be a regular customer for sure.

25 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very understanding

I ordered my contact lenses and was notified they wanted a copy of my prescription. I explained that I had lost my prescription after I had such a hard time getting it from my clinic. They want you to buy from them, so I didn't dare go back there. I explained this to a representative and told them I was actively looking for another clinic and they sent my contacts without the prescription. I was very, very appreciative for their kindness. Would recommend Dresden to anyone.

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just got my forth pair

Just got my forth pair and every experience has been great. When I moved to progressives the first time I couldn’t get used to them. The staff at Dresden made the changes necessary and had me in a new pair that were perfect days later.

2 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

My main issue is with your mirror tint…

My main issue is with your mirror tint lenses. They don't seem to be as dark as other mirror tint lenses I own and I don't like that. I get the sense they don't provide the same reflectivity benefits of true mirror tint.

18 de julio de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi!

Thanks for your feedback about this. There are different mirror tints on the market and ours do offer full UV coverage. However, if they weren't exactly what you were after, keep in mind, we do have a 30-day customer satisfaction guarantee!

If you want to take us up on this, give us a shout at hello@dresden.vision with your details :)

Valorada con 3 estrellas sobre 5

I put three stars because it didn’t say…

I put three stars because it didn’t say how long it will take for the glasses to be shipped, or any info on it. Like where is it shipping from, etc.

28 de junio de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi Morgan,
We do have shipping times listed on the website: https://dresden.vision/ca/our-glasses/shipping-and-returns.

We can also be easily reached for any inquires relating to this - just give us a call or shoot us an email, as we are happy to help with any questions :)

Thanks,
Team Dresden

Valorada con 5 estrellas sobre 5

My new Dresden sunglasses

I bought my first pair of Dresdens about 5-6 years ago when I was visiting Toronto from Montreal so they were bought directly from the store. I subsequently Purchased a couple more over the phone after my prescription changed and everything worked perfectly.
My last purchase was about 10 days ago and I spoke with Rofeeqah who was amazing. Extremely helpful, took the order. I realized, afterwards that I made a mistake and made the change on-line as well as by email to Rofeeqah who handled it very efficiently and several days later I received my new glasses. Everything was handled very professionally and efficiently and Rofeeqah was delightful to deal with. You should be proud of the way you run your business. Good luck and much more success going forward. And lastly - hurry up and come to Montreal!!

20 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

One of the glasses is not very stable…

One of the glasses is not very stable and moving

30 de junio de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi there,
Thanks for your feedback and we're sorry to hear that one of your glasses isn’t feeling quite right. We do offer a 30-day customer satisfaction warranty and interchangeable modular frames and parts.

If you'd like, feel free to email us at hello@dresden.vision or drop into any of our stores — we’re more than happy to help sort this out for you.

Thanks again,
The Dresden Team

Valorada con 2 estrellas sobre 5

I never did get an email confirmation…

I never did get an email confirmation that my glasses were ready for pickup despite the help desk saying I got a voice msg plus email. I checked junk mail.

19 de junio de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi Kathy,
Thanks for your review, and we're really sorry to hear you didn’t receive the confirmation email. We completely understand how frustrating that can be. While our system shows a voice message and email were sent, it's possible it didn’t come through properly — even junk folders can miss things sometimes!

We want to make sure you’re happy with your experience, and we offer a 30-day customer satisfaction warranty to support that. If you'd like to send your contact details through to hello@ca.dresden.vision, we’d love the chance to follow up and see how we can turn this around for you.

Thanks again for letting us know,
The Dresden Team

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE

My original order for two pairs of eye glasses (one for reading, one for distance) was incorrectly prepared. Dresden recreated new lenses using the correct prescription numbers and delivered the glasses in two days. Thank you.

2 de junio de 2025
Opinión espontánea

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