Dresden Vision Opiniones 

1026
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The product is very good and the price exceptional. I used the video software on their website to see what a few of the frames looked like on my face, which was quite helpful. Delivery was on time and... Ver más

Valorada con 5 estrellas sobre 5

I’ve purchased three pairs of reading glasses over the past few years. The staff are friendly, professional and helpful. Once I dropped my glasses on The road, a car drove over them. When Iwent to th... Ver más

Valorada con 5 estrellas sobre 5

Glasses are super cute, lightweight, my progressive prescription is perfect - better than my pair made at an optometrist office!! Very happy with them and feel even better in supporting sustainable r... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept. We moved away from Newtown, Dresden's OG home... Ver más

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Información sobre la empresa

  1. Centro oftalmológico
  2. Farmacia

Escrito por la empresa

Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1026)

81 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Efficient, Friendly and Knowledgeable

The online portal was easy to use and picking up my glasses from the 733 Queen Street East, Toronto, Ontario store was a fantastic experience! The staff was efficient, friendly and very knowledgeable. Highly recommended for anyone wanting cool glasses with an easy process and extremely reasonably priced -- great value all around!

17 de mayo de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Thank you so much for sharing this. We're glad to hear the experience was successful online and instore!

Hope you enjoy your new specs!

Valorada con 5 estrellas sobre 5

This was the first time I ordered…

This was the first time I ordered glasses online. I ordered 2 pair of glasses on separate occasions. I had difficulty the first time as I couldn’t complete my order online. I call the support line, left a message and had my call returned promptly. The support person walked me through the process and stayed on the line with me until she could review the order. After receiving the glasses I was very pleased with them. They are probably the most comfortable glasses I’ve had in years. After several weeks I decided to order another pair in a different colour. No issues this time with the online system. As the order was slightly different from the first pair the support team called to make sure it was what I wanted. Overall I had a very pleasant experience. I loved the tool to help me decide which style and colour to choose. Well done Dresden!

10 de mayo de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Thanks for the feedback about your experience! We truly are here to assist, and are glad you were successful with your online experience :)

Valorada con 5 estrellas sobre 5

Great service

Easy website to navigate and order on, prompt follow up on a complexity re my prescription, quick delivery

22 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best service

Best service, best products and Aussie made 👍 this really is the best company and I will continue to support and promote them even though I'm far from home! Keep up the excellent work Dresden!

12 de mayo de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Time to try sunglasses

I have had around 6 pairs of prescription glasses and always get comments on how striking they are. I always recommend Dresden as an affordable and stylish alternative. I decided to try sunglasses (non prescription). I like the colours and got one pair in brown tint and one in black. Unfortunately they seem to have a polarised element to them which makes me feel a bit weird. I’m not sure I’d buy again.

13 de abril de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hey there, thanks so much for your continued support!

There are certainly pros and cons to the polarised tinted lenses, which is why we offer regular prescription tinted lenses as well. Although the polarised lenses do reduce more glare, they can be hard to work with when looking at LED screens, and certainly can understand why a regular UV tint would be preferred.

Give us a shout at hello@dresden.vision if we can assist with fixing this up for you.

Valorada con 5 estrellas sobre 5

These glasses are fantastic

These glasses are fantastic. The prescription is bull’s-eye perfect and the attractive colours enhance anyone’s appearance. I now have several pairs and I will be ordering more in the future. I have both regular lenses and sunglasses. And the price is amazingly low.

24 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Sadly the prescription on file was not…

Sadly the prescription on file was not my prescription. I bought glasses in store happy with that experience and then bought them online during your sale. I assumed you had the right prescription as I had my eyes checked with your optometrist but it was wrong. Ultimately it’s my fault so I didn’t address it with you. Was really disappointed but I did get a frame out of it. Thanks.

25 de marzo de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hello, Very sorry to hear your experience wasn't the same instore as it was online - we do hope you are enjoying the frame. At Dresden, we do have a 30 day return/exchange period to fix any issues that arise from these errors.

Also, if you ever need a hand with placing an order, please reach out to us as we are happy to help :)

Team Dresden

Valorada con 3 estrellas sobre 5

I love the glasses

I love the glasses, love the value, but trying to purchase them is a palaver, I usually end having to call on the phone. Which means it ends up taking a lot longer than it should.

21 de febrero de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hey there,
We’re stoked to hear you love the glasses and the value – but totally get how frustrating it is when the buying process feels harder than it should be. That’s not what we’re aiming for.

Just a reminder: we’ve got a 30-day customer satisfaction guarantee, so if anything’s not quite right, we’ve got your back. And if you ever need a hand with your order, feel free to skip the call and reach out at hello@dresden.vision – we’ll sort you out fast.

Thanks for your support and patience – we hope to hear from you soon.

Team Dresden

Valorada con 1 estrellas sobre 5

Three out of my four frames broke…

Three out of my four frames broke within six weeks and now I’m in a cycle with buying more frames for these useless lenses, flimsy and defect design, so not be fooled by the pretty colour options.

23 de marzo de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hello, We’re sorry to hear this, but we’ve got you covered! Our frames come with a lifetime warranty, and we also offer a 30-day customer satisfaction guarantee, so no need to buy replacements—we will cover it.

Our recycled frames are designed to be durable, but they do need a little extra care. Using lens spray with alcohol can weaken the material, so we recommend just a simple cloth for cleaning.

Please reach out to hello@dresden.vision with your details, and we’ll be happy to have this sorted asap :)

Cheers,
The Dresden Team

Valorada con 5 estrellas sobre 5

Dresden staff very helpful

Dresden staff gave me great advice on which version of their sunglasses would go best with my prescription. They did a great job! I'm very happy with the pair I bought.

8 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and Fun

Easy to order, and love that you can swap out the arms with different colours. First time order and it wont be the last.

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm complicated

What I need for glasses in terms of frame size and Temple size and prescription placement is a bit complicated. But Dresden has worked with me to get it right. It took them sending me three different pairs to get all the pieces lined up just right. Just boxing up the ones I can't use to send them back.

14 de febrero de 2025
Opinión espontánea

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