Dresden Vision Opiniones 

1026
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The product is very good and the price exceptional. I used the video software on their website to see what a few of the frames looked like on my face, which was quite helpful. Delivery was on time and... Ver más

Valorada con 5 estrellas sobre 5

I’ve purchased three pairs of reading glasses over the past few years. The staff are friendly, professional and helpful. Once I dropped my glasses on The road, a car drove over them. When Iwent to th... Ver más

Valorada con 5 estrellas sobre 5

Glasses are super cute, lightweight, my progressive prescription is perfect - better than my pair made at an optometrist office!! Very happy with them and feel even better in supporting sustainable r... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept. We moved away from Newtown, Dresden's OG home... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro oftalmológico
  2. Farmacia

Escrito por la empresa

Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1026)

81 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Gret product and great service

Gret product and even though they initially got my order wrong, they corrected their error and replaced the wrong frames for free, leaving me with the incorrect colour ... bonus !

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy to have 4 pairs of glasses…

Very happy to have 4 pairs of glasses in different colours that are light-weight, good shape and the right size for my face. Wear them every single day (obviously) A game changer. I will return for more colours and your new shape.

1 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dad proof glasses

Dad proof glasses. Im surprised how much abuse these things can take. Great quality as expected from an Australian made product but surprisingly great value too.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The perfect glasses!

Dresden glasses are indestructible, super affordable, chock-full of recycled plastic goodness, and garner compliments everywhere I go. I've worn them for years as both regular and sunglasses and couldn't love them more!

28 de enero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Purchased 3 glasses, all re-done, excellent frames

Purchased 3 glasses, measured my pupil incorrectly so had to get re-measured and glasses re-done.
Asked for one set of glasses for computer use, but only good for close up reading.
Highly recommended the frames, would purchase again.
For eye health I still go to my eyecare optometrist as they have all the diagnostic equipment. I will get them to make lenses for my Dresden frames.

14 de marzo de 2024
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Thanks for the tea. We certainly take this feedback into consideration.

If you would like us to review your order and see how we can assist you still regarding the computer pair please reach out to us at, hello@dresden.vision. With the 30-day return/exchange we are happy to retest for these, if still needed - based on your feedback, they may be too strong of a prescription.

Valorada con 5 estrellas sobre 5

I bought my frames from Dresden

I bought my frames from Dresden, very happy with the service.
As a Tasmanian customer it is too difficult to get my lens from Dresden as there is no shop front here to measure lens correctly.

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

These glasses are cool

These glasses are cool, durable and light. I received them within a week of my order and I'm really happy with them.

31 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great all round!

Great product, excellent customer service and fast delivery. Will shop again and wouldn't hesitate recommending to others.

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Black Cherry frames

I received my beautiful blue light prescription glasses in Black Cherry recently. I love the colour! I paired them with black arms & they look very chic!
They arrived in good time and Dresden’s communication was excellent. These were my 5th pair & I’m never disappointed. They were easily ordered online. Thank you Dresden!

2 de enero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing

I have bought many pairs of glasses over the last few years and have always been very happy with your product and service. And I have been more than happy to recommend your product to anyone that asks about my glasses.

However, the last 2 pairs of prescription sunglasses I bought have been very disappointing. Apparently, the lenses were too big for the frames so I can't use the lenses in any of my other glasses, which is one of my favourite things about Dresden glasses, and also one of your big selling points. I love to swap my lenses around in all my different coloured frames.

When I contacted your company to enquire about what the problem might be I was told that it was a simple fix, I just needed to go to the store and have the lenses shaved down a bit.

Unfortunately I don't live anywhere near your store, that is the reason I buy all my glasses online, so it's not a simple fix for me.

After reading this I'm sure you can appreciate why this is very disappointing given the excellent product and services I have received previously.

12 de octubre de 2024
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi there,

Thanks so much for your kind words—we really appreciate your support over the years! We’re so sorry to hear about the trouble with your latest sunglasses.

To save you the hassle of traveling, we’d be more than happy to fix this for you. Could you please email your contact details to hello@dresden.vision or if you prefer, post your sunglasses to our warehouse? Address: 546 Parramatta Rd, Petersham NSW 2049
We’ll resize the lenses and send them back to you ASAP.

We are here to make this right 😊

Team Dresden

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, great communication from the company to clear up details when needed.
Colours are stunning in real life too

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m a long time wearer of Dresden…

I’m a long time wearer of Dresden glasses. Simon, optometrist @ west end is great! The subtle changes of glasses shape has improved them, newer colours are a good idea. First time using multifocals has gone well, staff always helpful.

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first time going into Fitzroy Store…

My first time going into Fitzroy Store as I was in Melbourne on holidays and it has been the best the best experience I have had with your delightful staff in the stores I have been in. I have been shopping with Dresden for many years now, and as I will be moving to Melbourne in the not-too-distant future I will continue to shop at Fitzroy store.

23 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Easy to order, faster than ordering locally.

The order process was really intuitive and easy. The glasses arrived well packaged and much sooner than if I had ordered them locally.

My only issue is that I feel like the sunglasses prescription is bang on but my regular glasses are a little off (even though they are the same prescription).

23 de enero de 2025
Opinión espontánea
Logotipo de Dresden Vision

Respuesta de Dresden Vision

Hi there,

Thank you for your kind words! We're delighted to hear you found the ordering process easy and seamless.

We’re sorry to hear your regular glasses aren’t feeling quite right. Rest assured, we’re always here to help. With our 30-day customer satisfaction guarantee, we’ll make sure everything is just as it should be. Simply reach out to us at hello@dresden.vision and our team will be happy to assist you in getting this resolved.

We look forward to helping you further!

Warm regards,
Team Dresden

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