Been going out of my mind with worry over debt the relief is indescribable, I can sleep at night again. All staff polite friendly helpful not one bit judgemental wich, had stopped me reaching out earl... Ver más
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Consulta las opiniones de los clientes
Dilesh was absolutely fantastic. I had an account query which was handled efficiently and warmly, and Dilesh took the time to outline next steps in full. My overall experience has been exemplary and t... Ver más
After worrying about being on an IVA, this company has been fantastic from start to finish. Every person I have spoken to about various things throughout the 5 years has been clear, precise and inform... Ver más
Spoken to Ishitah today, regarding the fact I hadn't recived any paperwork for my account. Ishitah was very pleasant and quickly assured me she would send my paperwork through to my email straight awa... Ver más
Información sobre la empresa
Escrito por la empresa
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Información de contacto
Reino Unido
- ebenegate.co.uk
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Great customer service really polite…
Great customer service really polite and made us feel at ease

Respuesta de Ebenegate
Quirey
Your staff member mandanee was really helpful. She helped with a solution promptly.

Respuesta de Ebenegate

Respuesta de Ebenegate
Fantastic heather and the team always…
Fantastic heather and the team always accomadate

Respuesta de Ebenegate
Very helpful in all questions ask and…
Very helpful in all questions ask and ask very pleasant telephone manner

Respuesta de Ebenegate
The lady Keertisha Seersm is very nice…
The lady Keertisha Seersm is very nice person and really helpful with my request thank you

Respuesta de Ebenegate
I was about to give up trying to get a…
I was about to give up trying to get a copy of my final report, i called Ebenegate to find out what else i could do, but, when i called i spoke to a gentleman called Sheik, he took all my info again, and said he would give it to an IP, he then told me, it could take a few days before they manage to locate my file, i will be honest, i thought, yeah here we go again, as i had been told all this before, BUT Sheik called me back AND sent me an email with my final report attached, for 2 weeks i have been trying to get this sorted, and with in a 5min call to Sheik, he managed to get it all sorted. I am so grateful to him for what he did for me today, i have to give HIM 5 stars for keeping his word and getting it sorted for me, others at Ebenegate can learn from this man, he is a superstar. Thank you Sheik for helping me and doing your job where others had failed.

Respuesta de Ebenegate
great service
Jayshree Ramkhelawon was very helpful and understanding. Thank you.

Respuesta de Ebenegate
Great Customer Service
My dealings with this company have always been A+ class service and given the stressful nature scenario in which the business operates, its honestly such a weight off knowing that whenever I need to call, im going to get friendly, and efficient service. Spoke to Charlene today regarding payment and wanting to switch to a different method. She gave me perfect service and everything I needed during the call. Would recommend this company to anyone in need of this service.

Respuesta de Ebenegate
Extremely helpful
Vidhee Boyjoo was really helpful with sorting out my problem and calming my nerves. Thanks Vidhee

Respuesta de Ebenegate
Ishitah Jeebun was so helpful and prompt.
Ishitah Jeebun was so helpful and realised I was under pressure, she delt with the phone call with curtsey and kindness.

Respuesta de Ebenegate
I spoke to Keertisha Seeram this…
I spoke to Keertisha Seeram this morning and she really helped me with all my queries. She’s very accommodating and helpful

Respuesta de Ebenegate
Spoke to Ruth Sefali
Spoke to Ruth Sefali
Put my mind at ease . Friendly and professional.

Respuesta de Ebenegate
Very kind and helpful assisting me…
Very kind and helpful assisting me today.

Respuesta de Ebenegate
Jayshree listened carefully and…
Jayshree listened carefully and patiently to my request for clarification of an alleged continuing debt charge, and was able, after careful investigation, to provide me with the reassurance that all charges had now been lifted.

Respuesta de Ebenegate
Excellent service
Spoke to Charlie via online chat facility. Responded very promptly and made the enquiry a smooth process. Very efficient and sent me an email to confirm what we have arranged.

Respuesta de Ebenegate
I am immensely grateful for an excellent service.
I think it's high time I praised Ebenegate for the excellent manner in which they handled my IVA which concluded in September of last year after the 6 year term.
From day 1, they were very professional, understanding and supportive, taking the time to ensure I knew they were on my side, when the idea occurred to me back in late 2019 that the only way I would ever be debt free was to either hit the lotto, file for bankruptcy or go for an IVA, I decided the latter would be a more realistic approach and solution for my predicament.
As I googled for IVA companies, Ebenegate came up first, I contacted them and the rest is history. Now I am debt free and have recommended them to others and will continue to do so.
Thanks to all at Ebenegate.

Respuesta de Ebenegate
The service has been amazing made my…
The service has been amazing made my final payment was give all the info i need to move forward by
Harshikha Boodhun

Respuesta de Ebenegate
Helpful staff
Helpful staff, though the waiting time can be frustrating before the phone gets answered. But overall l am satisfied with their service.

Respuesta de Ebenegate
I phoned up this morning
I phoned up this morning, gave all security questions fine, and understood what I was after, and got what I wanted

Respuesta de Ebenegate
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