Been going out of my mind with worry over debt the relief is indescribable, I can sleep at night again. All staff polite friendly helpful not one bit judgemental wich, had stopped me reaching out earl... Ver más
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Consulta las opiniones de los clientes
Dilesh was absolutely fantastic. I had an account query which was handled efficiently and warmly, and Dilesh took the time to outline next steps in full. My overall experience has been exemplary and t... Ver más
After worrying about being on an IVA, this company has been fantastic from start to finish. Every person I have spoken to about various things throughout the 5 years has been clear, precise and inform... Ver más
Spoken to Ishitah today, regarding the fact I hadn't recived any paperwork for my account. Ishitah was very pleasant and quickly assured me she would send my paperwork through to my email straight awa... Ver más
Información sobre la empresa
Escrito por la empresa
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Información de contacto
Reino Unido
- ebenegate.co.uk
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Reassuring, friendly, and professional support
The lady I spoke with was very supportive and patient from start to finish, also very reassuring.
She took time to listen to my concerns, and explained what she could do to help; she dealt with my issue whilst I was on the phone to her,, so no more stressful waiting to know the outcome. Very professional overall, thank you Yuvranee.

Respuesta de Ebenegate

Respuesta de Ebenegate
Soovidha is an excellent rep
Soovidha is an excellent rep who resolved my enquiry within less than 2 minutes. Very efficient, polite, and well spoken. 5* service, and would be more than happy recommending their customer service skills to anybody else with a burning question to ask! Well done!

Respuesta de Ebenegate
Rang up with some queries that Ruth…
Rang up with some queries that Ruth Sefali couldn’t help enough with! Quick,concise and efficient! Many thanks to Ruth for her time

Respuesta de Ebenegate
Help with missing payment was great.
Help with missing payment was great.
Thank you

Respuesta de Ebenegate
Harshikha Boodhun was the lady l spoke…
Harshikha Boodhun was the lady l spoke to, she was very professional and polite and explained everything to me, excellent customer service

Respuesta de Ebenegate
I had a very pleasant chat with Ishitah…
I had a very pleasant chat with Ishitah Jeebun, I think I now understand my IVA better than I did previously. I hope this continues to be the case
Thanks

Respuesta de Ebenegate
Heather has been great at helping me…
Heather has been great at helping me with my current situation. Always looking for the best option to help you. Highly recommended

Respuesta de Ebenegate
Last payment
I called to find out what's next after my last payment. The advisor Vidhee Boyjoo she was very kind ,explained everything so I could understand where I stand and what happens next.
Thank you very much.

Respuesta de Ebenegate
Toni was very polite and resolved the…
Toni was very polite and resolved the issue quickly and professional

Respuesta de Ebenegate
Really helpful and great support.
I had a call from Ebenegate regarding a missed payment I knew nothing about. It turned out this was because of a system error and Charlie, who had phoned me, explained this and what the next steps were clearly. He gave me lots of options to suit my needs and was very empathetic with whether it would affect any of my other bills etc. Although an IVA isn't for everyone, to me it has been a lifesaver and I have been treated with nothing but kindness and compassion by the staff at Ebenegate. Charlie was especially kind and even after I said I should be fine to carry on paying etc, he said if I struggle at all in the next few weeks then I can call them and they'll look through my payments.

Respuesta de Ebenegate
Trevor who I last dealt with was…
Trevor who I last dealt with was professional and overall brilliant

Respuesta de Ebenegate
Ishitah was very helpful and patient as…
Ishitah was very helpful and patient as couldn’t log in

Respuesta de Ebenegate
She was very polite and explained…
She was very polite and explained things to me

Respuesta de Ebenegate

Respuesta de Ebenegate
Ruth sefali is very helpful she handled…
Ruth sefali is very helpful she handled my problem like her own and she solved my issue within minutes good to communicate with her even ebengate every staff is very nice they’re available for help anytime thank you ebengate and Ruth Sefali..

Respuesta de Ebenegate
Ruth was very helpful and calm on the…
Ruth was very helpful and calm on the phone. Sorted out my worry working 15 mins

Respuesta de Ebenegate
Harshikha Boodhun was the person I…
Harshikha Boodhun was the person I spoke to answered my question and acted straight away and ensured me I had nothing to worry about..

Respuesta de Ebenegate
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