Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful experience from start to finish. Lots of bikes to choose from, helpful, friendly advice. I picked up the bike from their shop and was very well looked after, the bike was in first class cond... Ver más

Valorada con 5 estrellas sobre 5

These guys do exactly what they say they will- my bike was valued quickly and, though to be honest I’d hoped for a bit more, they made the entire process simple and paid me promptly.

Valorada con 5 estrellas sobre 5

Fast communication and easy to deal with. Very quick payment ebike was collected on Saturday and payment in bank account on Monday afternoon. I initially had my bike for sale on marketplaces but rece... Ver más

Valorada con 4 estrellas sobre 5

Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Ver más

Información sobre la empresa

  1. Tienda de bicicletas usadas

Escrito por la empresa

Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(92)

92 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great bikes, great prices, great service.

Alex was extremely helpful in assisting me with my purchase and answering all the questions I had. Delivery was quick too. I'm super happy with my purchase and I would highly recommend EBikeExchange. Thank you.

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a very good used Specialized…

I bought a very good used Specialized Levo last week. Had an issue at first - not major - but Alex sorted it out.

Good business and the bike was delivered fine, tracked all the way making it easy to receive - the delivery company they use give you the ability to suggest 5 days in the future you will be there to take it.

Thanks.

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and simple!

Alex was great with keeping in contacting with us and was also patient and understanding when I discovered a simple issue with my bike. He gave me plenty of time to get it resolved and continued with the exchange after. Really happy with what I was offered compared to other e-bike buying places! Would highly recommend E-bike Exchange to anyone looking to sell their E-bike

13 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great bike sorted!

I was a bit of an awkward customer as I had a few issues. But Alex was very forthcoming with help and we got sorted quickly. Love my bike that I ended up with. Would recommend!

6 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

E-bike Exchange purchased my 2 e-bikes…

E-bike Exchange purchased my 2 e-bikes from me and I had a great experience with them. They gave me a price via WhatsApp, organised a courier to come and collect and then paid me the amount we agreed on the day they said they would. I would highly recommend them. Thank you for a fab experience!

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy process

Very easy process, prompt payment for my bike. I will be using again next time I change

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a bike from Alex at ebike…

Bought a bike from Alex at ebike exchange and the delivery was faultless and the bike is in great condition. Small issue with the bike on arrival but Alex was quick to resolve the issue and 24 hours later all was good. Can't recommend these guys enough, great selection of bikes and fair prices.

2 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic hassle free service and sale…

Fantastic hassle free service and sale from start to finish. Myself and a friend both used the ebike exchange and can’t fault them. Fair price paid for the bikes and collection and payment were prompt. Communication was great and I would definitely recommend to others. I’d happily use the company again!!

2 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service

From sending a few photos of my bike to it being collected and paid for only took a few days. Great service all round!

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A seamless and simple way to sell your ebike

A seamless and simple way to sell your ebike without the hastle of 'tyre kickers' or scammers. Get a quote via the online form, be honest about your bike, agree the value, arrange collection, which was fast and friendly. Bike was delivered to Alex within two days and money was paid into my bank account. No problem.

30 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great sale process from start to finish

The process of selling my bike with Ebike Exchange was faultless, from start to finish. Once I received and accepted my quote I was sent a sales contract to sign electronically. Then I emailed my original bike sale receipt and Alex organised the courier immediately. The courier process with Cycle Courier Co was also very smooth. The only glitch was that the link to their website to select pick-up slots was flagged by my VPN as unsecured. This was a bit stressful, but I bypassed it because the only information I entered was my preferred delivery slots, and no contact details (they already had those). The courier was a very friendly person and took great care of the bike. They delivered the bike to the shop within 2 days and I was paid on the same day the bike was delivered. I was hoping for a slightly higher quote because the bike hadn't been used much, but the smooth, secure and fast process compensated for that!

9 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Best of the e-bike selling sites by far

Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we were being overoptimistic… Alex arranged collection and paid as soon as the bikes had been inspected. Thanks for making it simple, Alex.

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience overall

Great experience overall. Alex provided information along the way and made sure the bike was the right fit for me. Purchase and delivery were smoothly organzied. I went out for a ride the same day the bike was delivered. Great service. Would recommend.

10 de junio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más