Ebike Exchange Opiniones 

Excellent service all the way. They were very busy, but it was easy to talk to someone who could really and directly help to speed things up a bit. Courier arrangements were exactly as described and we received the payment the day after the bike arrived with them. I would have liked a slightly better price, but I guess everyone does. It was worth it for a faultless service.

Fair price for my ebike, good courier collection service, prompt payment at the price agreed. Nothing more needed

Good communication and no issues with the sale, cash pain promptly, all round a really positive experience

Such a great experience, please don't hesitate to use the service. a+ 5* 10/10

great communication and flawless collection service

Thanks so much

Alex was friendly, professional and knowledgeable when it comes to e-bikes. Bike is fabulous bit of kit and exactly as described. I travelled two hours to purchase the bike after the video call.
Would recommend this company if you’re looking for a pre owned e-bike.
Thanks Alex.

Sold my eMTB to ebike exchange. Process was quick and stress free. Alex was great and so was the courier who picked the bike up.

Would definitely recommend.

Smooth and excellent process, highly recommend these guys to anyone selling. Money was in the account straight after the bike was received. Even the collection process was a breeze. Thanks to Alex who assisted my transaction 👍🏼

Very helpful very knowledgeable great value thanks guys

Great service. Really nice guy to deal with. Would definitely recommend and use again.

Bought a haibike from bike exchange through Alex. The bike arrived in great condition however the gears never shifted properly, the forks didn’t switch between firm and soft and the motor made an awful sound when it applied the torque. Got intouch with them and requested a refund. Alex sent me the price of the bike minus the £105 shipping even though the fault was on there end. After a phone call and being called a lier I managed to get my money back. Never usually the type of guy to send something back as I’ve rather just get it sorted locally without the hassle but when I was a “lier” and the bike was fine. (Which I’m no genius but the bike was far from fine). Review left after I’ve received my full money back as I’m not thick enough to do it without the money.

In response to the review reply, i can provide the exact same videos of the motor rattling noise that apparently they couldn’t replicate when they received it back…. Hmmmm smells fishy.

Must be the easiest and safest way to sell a bike.
Our two bikes were collected on Thursday and the money was in our account the following Tuesday.
Being able to choose a collection date was also super convenient and the carrier was careful to pack the bikes, protecting them with blankets.
Overall very good !!

really good service from valuation to collection to payment. Cannot recommend highly enough.

As I small business owner I understand customers and customer service, Ebike Exchange were hassle free from initial contact to transfer of payment on completion, given the logistical problems associated with battery pack transportation that’s no mean feat.

Very professional, wouldn’t hesitate in recommending.

I was a bit apprehensive selling my bike as you hear so many horror stories theses days. However Alex at Ebikeexchange has been excellent. From my initial acceptance of their reasonable offer everything went as they said it would, the pick up, the appraisal and the prompt payment. I would thoroughly recommend Ebike exchange.

Very easy to sell the bike. Bit of confusion with the courier service not coming on the days I suggested but overall, nice and easy, and very easy to deal with

It was great to find a business that was excited in what they were doing whilst supplying the service you want. As a keen biker, I’ve always found it difficult to part exchange an existing bike for an upgrade. I rang Alex, he gave me a part exchange value against a bike I wanted which was very fair and once agreed the bike was delivered within 48 hours. So great service, great delivery and great price.

I got a great bike from Ebike Exchange, and for a very good price. It had done 190miles, other than some scuffs on the pedals and crank arms, it was in near perfect condition. Less than half new price. I have ridden it for a couple of weeks to check all is good, and it is. I went to the showroom to look at the bike and I was seen straight away and the bike set up for me, a couple of tweaks after a test ride, job done. Thank you, I really love the bike- Thank you.

Excellent service. Great communication throughout a well managed process and very prompt payment. Thankyou.

Ebike Exchange made a decent offer for my old bike. They were very efficient and arranged prompt collection.
As soon as they received the bike, they paid immediately . The whole experience was easy and I would use them again next time rather than the hassle of selling on eBay or marketplace

Went to test ride a couple of bikes. They were both well prepared and in excellent working condition. Choose one only for my wife to then buy the other one. If you want an ebike then they are worth a serious look.