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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful experience from start to finish. Lots of bikes to choose from, helpful, friendly advice. I picked up the bike from their shop and was very well looked after, the bike was in first class cond... Ver más

Valorada con 5 estrellas sobre 5

These guys do exactly what they say they will- my bike was valued quickly and, though to be honest I’d hoped for a bit more, they made the entire process simple and paid me promptly.

Valorada con 5 estrellas sobre 5

Fast communication and easy to deal with. Very quick payment ebike was collected on Saturday and payment in bank account on Monday afternoon. I initially had my bike for sale on marketplaces but rece... Ver más

Valorada con 4 estrellas sobre 5

Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Ver más

Información sobre la empresa

  1. Tienda de bicicletas usadas

Escrito por la empresa

Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(92)

92 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great bike

Bought a low mileage HAIBIKE from these guys and it’s a great bike. Virtually as new despite being 5 years old.

Great service. 10/10 from me

Thanks Alex

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The whole transaction was effortless

The whole transaction was effortless. The price was competitive; I was offered at a fair price. Alex arranged the collection, and the money was in my bank within 48 hours of the bike being collected by the courier.

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Service

Easy communication. Provided everything I asked for. Bike ordered on Monday and delivered by Wednesday. Arrived in good condition. So far so good.

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend this place to anyone

I would recommend this place to anyone, having brought a canyon tourque on from them everything was as described and delivery was quick and easy, even on the online appointment they went over the timing of 15 mins to make sure all my questions were answered. They gave me the space I needed to make an informed decision on my purchase.

Only set back was a charger was missed on delivery for the gears. However they were incredible dispatched it that day and arrived quickly. Customer service was on point. Cannot fault them and is a go to place for e-bikes

22 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional excellent service

Ebike Exchange was recommended to me by my Wife and it was probably one of the best things I did. From start to finish, the process went smoothly and it took less than a week from bike being collected to payment being sent. The exchange of emails and instructions from them was very professional and well explained for what I need to do. This company also offered me a good price for my E-bike and I fully recommend them. I would consider using them again in the future. 5 stars from me!

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service all through.

Great service all through. Within 4 days from accepting offer bike had been collected, inspected and payment received. No hassle, all organised by Ebike Exchange and tracked and insured delivery.I would not hesitate to use them again.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I used E-bike exchange to sell my…

I used E-bike exchange to sell my E-bike. Very happy with the process. Great communication throughout the process at each and every stage including confirmation of receipt and payment.

Wouldn’t hesitate to recommend, great experience!

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really professional and quick service…

Really professional and quick service was very quick considering the distance I am to them and paid a really fair great price without having to deal with people harassing silly money offers when selling privately would 100 percent recommend them

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super easy to sell my ebike

What a super easy process to sell my ebike!! The communications were clear, the instructions were concise and the whole thing was painless. The bike collection was simple, safe and quick.
Most importantly, the payment was super fast. Could not recommend these guys enough.

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Ebike Exchange made the whole experience of selling my Ebike very straight forward.

The Ebike Exchange made the whole process of selling my Ebike very straight forward from the initial valuation, to organising the courier pick, to the prompt payment of the agreed figure.

17 de febrero de 2026
Opinión espontánea
Logotipo de Ebike Exchange

Respuesta de Ebike Exchange

Thank you for taking the time to leave us a review. I'm glad you found selling to us straightforward!

Ebike Exchange Team

Valorada con 5 estrellas sobre 5

I had an excellent experience with Alex

I had an excellent experience with EBIke Exchange, thanks to Alex and the outstanding service provided throughout the entire process.

From start to finish, communication was clear, prompt, and professional. Alex kept me fully informed at every stage, making the whole experience smooth and stress-free. The process was straightforward and well explained, which gave me complete confidence.

The pricing was very competitive, and the delivery was quick and exactly as promised. It’s rare to find a company that combines great value with such high levels of customer service.

Overall, a fantastic all-round experience. I wouldn’t hesitate to recommend EBIke Exchange to anyone looking for great service, clear communication, and competitive pricing. Thank you, Alex!

11 de febrero de 2026
Opinión espontánea
Logotipo de Ebike Exchange

Respuesta de Ebike Exchange

Hi Oliver,

Thanks for the great review! I hope you enjoy the Vado, they're excellent bikes!

Best regards
Alex

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