Wonderful experience from start to finish. Lots of bikes to choose from, helpful, friendly advice. I picked up the bike from their shop and was very well looked after, the bike was in first class cond... Ver más
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Consulta las opiniones de los clientes
These guys do exactly what they say they will- my bike was valued quickly and, though to be honest I’d hoped for a bit more, they made the entire process simple and paid me promptly.
Fast communication and easy to deal with. Very quick payment ebike was collected on Saturday and payment in bank account on Monday afternoon. I initially had my bike for sale on marketplaces but rece... Ver más
Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Ver más
Información sobre la empresa
Escrito por la empresa
Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.
Información de contacto
Unit 10 Quadrant, DT2 8GB, Dorset Innovation Park, Reino Unido
- 01305 579196
- contact@ebikeexchange.co.uk
- ebikeexchange.co.uk
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Great bike
Bought a low mileage HAIBIKE from these guys and it’s a great bike. Virtually as new despite being 5 years old.
Great service. 10/10 from me
Thanks Alex
The whole transaction was effortless
The whole transaction was effortless. The price was competitive; I was offered at a fair price. Alex arranged the collection, and the money was in my bank within 48 hours of the bike being collected by the courier.
Good Service
Easy communication. Provided everything I asked for. Bike ordered on Monday and delivered by Wednesday. Arrived in good condition. So far so good.
Seamless process
Seamless process from obtaining a quote to collection of the bike and finally payment all as agreed.
I would recommend this place to anyone
I would recommend this place to anyone, having brought a canyon tourque on from them everything was as described and delivery was quick and easy, even on the online appointment they went over the timing of 15 mins to make sure all my questions were answered. They gave me the space I needed to make an informed decision on my purchase.
Only set back was a charger was missed on delivery for the gears. However they were incredible dispatched it that day and arrived quickly. Customer service was on point. Cannot fault them and is a go to place for e-bikes
Very straight forward people to deal…
Very straight forward people to deal with, quick reponse, excellent collection, swift payment, highly recommended
Before deciding to use E Bike Exchange…
Before deciding to use E Bike Exchange I rang them and had a helpful telephone conversation with Alex
Then, having sent him photos of the bike, the process was quick and easy. And, the price quoted was what I got.
Professional excellent service
Ebike Exchange was recommended to me by my Wife and it was probably one of the best things I did. From start to finish, the process went smoothly and it took less than a week from bike being collected to payment being sent. The exchange of emails and instructions from them was very professional and well explained for what I need to do. This company also offered me a good price for my E-bike and I fully recommend them. I would consider using them again in the future. 5 stars from me!
Very pleased with delivery kept…
Very pleased with delivery kept informed on progress all the time great looking bike would recommend buying a bike from you
Great service all through.
Great service all through. Within 4 days from accepting offer bike had been collected, inspected and payment received. No hassle, all organised by Ebike Exchange and tracked and insured delivery.I would not hesitate to use them again.
A quick and reliable service
A quick and reliable service. Thanks
I used E-bike exchange to sell my…
I used E-bike exchange to sell my E-bike. Very happy with the process. Great communication throughout the process at each and every stage including confirmation of receipt and payment.
Wouldn’t hesitate to recommend, great experience!
Easy experience, ok price, paid immediately following inspection
Easy experience, courier sorted everything, I just had to provide a clean, complete and legally owned bike, and they paid me for it.
smooth easy transaction
Really professional and quick service…
Really professional and quick service was very quick considering the distance I am to them and paid a really fair great price without having to deal with people harassing silly money offers when selling privately would 100 percent recommend them
Purchased e-mtb from Ebike exchange
Purchased e-mtb from Ebike exchange
Amazing service from start to finish
Highly recommend
Super easy to sell my ebike
What a super easy process to sell my ebike!! The communications were clear, the instructions were concise and the whole thing was painless. The bike collection was simple, safe and quick.
Most importantly, the payment was super fast. Could not recommend these guys enough.
Very reliable and Professional to deal with
Very reliable and Professional to deal with. Highly recommended.
The Ebike Exchange made the whole experience of selling my Ebike very straight forward.
The Ebike Exchange made the whole process of selling my Ebike very straight forward from the initial valuation, to organising the courier pick, to the prompt payment of the agreed figure.

Respuesta de Ebike Exchange
I had an excellent experience with Alex
I had an excellent experience with EBIke Exchange, thanks to Alex and the outstanding service provided throughout the entire process.
From start to finish, communication was clear, prompt, and professional. Alex kept me fully informed at every stage, making the whole experience smooth and stress-free. The process was straightforward and well explained, which gave me complete confidence.
The pricing was very competitive, and the delivery was quick and exactly as promised. It’s rare to find a company that combines great value with such high levels of customer service.
Overall, a fantastic all-round experience. I wouldn’t hesitate to recommend EBIke Exchange to anyone looking for great service, clear communication, and competitive pricing. Thank you, Alex!

Respuesta de Ebike Exchange
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