Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Ver más
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Consulta las opiniones de los clientes
Incredibly pleased with this purchase. I didn’t expect to be able to light a large log burner with just 1 eco firefighter, but have now done so on each of the 3 occasions I have tried. So a great savi... Ver más
La empresa ha respondido
Looking for an economical and environmentally sustainable way of lighting the fire and these seemed to be the best I could find. Having used now a couple of times they keep the light for the le... Ver más
La empresa ha respondido
The ecoblaze website is easy to use and find the product you want. Delivery for my order was free and quick given it included Easter. The firelighters are in a cardboard box and were packed into a l... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de ecoblaze
Escrito por la empresa
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Información de contacto
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Reino Unido
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Excelente
517 opiniones
Ha contestado el 92% de las opiniones negativas
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Bought these before as excellent…
Bought these before as excellent quality same again this time
13 de enero de 2026
Respuesta de ecoblaze
Hi Julie,
Thank you for your feedback! We’re delighted to hear that you’re happy with the quality again and that it met your expectations just like before.
We really appreciate your continued support and look forward to supplying you again in the future.
Kind regards,
KM
Good quality and value
The fire lighters are fantastic- and superior to alternative brands. The quality is great and has been maintained over the years which is a credit to them. The price reflects value for money . Delivery is free and very, very fast . Mine arrived within a day - and that’s not always the case in the postcode where I live.
20 de enero de 2026
Respuesta de ecoblaze
Hi Catherine,
Thank you for your wonderful feedback! We’re thrilled to hear that you find our firelighters fantastic, high quality, and superior to other brands.
It’s great to know you appreciate the value for money, fast delivery, and that they continue to meet your expectations over the years.
We really appreciate your support and look forward to supplying you again soon.
Kind regards,
KM
Great quick delivery
19 de enero de 2026
Respuesta de ecoblaze
Hi Mrs. Taylor,
Thank you for your feedback! We’re pleased to hear you were happy with the quick delivery.
We really appreciate your support and hope to supply you again soon.
Kind regards,
KM
What a product!!
What a product!!
Thank you to everyone at ecoblaze for coming up with such a great fire-starter.
Worth far more than five stars!
And NO - I don’t work for them!!
I’ve been using ecoblaze for just over a year. Two fire-lighting seasons and they have never failed to create a live and energetic fire in my closed burner - and at the first time of asking, too.
They are clean and ready to use. I buy mine by the box and am more than happy to keep the box in full view, in the lounge - not hidden away in a cupboard under the stairs. Being all cardboard, the box can be recycled as well.
The “power” that these little guys release will start a fire for me, within just a few seconds, depending on the logs. I’m using two or three at a time - each time successful.
They are brilliant and I will never buy anything else!!
26 de enero de 2026
Respuesta de ecoblaze
Hi Steve,
Thank you so much for your amazing feedback! We’re thrilled to hear that our fire-starters have consistently worked for you over the past year and that you find them so reliable and effective.
It’s fantastic to know you appreciate the eco-friendly packaging and the convenience of having them on display. Your enthusiasm really means a lot to us, and we’re delighted you’ll continue to choose EcoBlaze.
We truly appreciate your support and recommendation!
Kind regards,
KM
Great Value
Very pleased with my first order from Ecoblaze. The wood was high quality, I like the eco friendly nets rather than plastic and the price was very competitive. Thank you I will reorder!
11 de enero de 2026
Respuesta de ecoblaze
Hi Caroline,
Thank you for your lovely feedback! We’re delighted to hear you’re very pleased with your first order, the high-quality wood, and our eco-friendly nets.
We really appreciate your support and look forward to your next order.
Kind regards,
KM
Our second order.
Our second order.
Wood and fire starters work well.
Next day delivery as promised.
A hustle free transaction.
Will happy use again and recommend.
11 de enero de 2026
Respuesta de ecoblaze
Hi Anthony,
Thank you for your feedback! We’re delighted to hear your second order went smoothly, that the wood and fire starters are working well, and that delivery was next day as promised.
We really appreciate your support, and it’s great to hear you’d happily use us again and recommend our service.
Kind regards,
KM
The delivery was very fast
The delivery was very fast. They used DPD who were very efficient. The product was in excellent condition on arrival. It was nice not to rely on a large company
18 de enero de 2026
Respuesta de ecoblaze
Hi Andrea,
Thank you for your lovely feedback! We’re really pleased to hear your delivery arrived quickly and in excellent condition, and that you found DPD efficient.
We truly appreciate your support and are glad you chose to shop with us. We hope to supply you again soon.
Kind regards,
KM
Good product and delivered on time
17 de enero de 2026
Respuesta de ecoblaze
Hi Samuel,
Thank you for your feedback! We’re pleased to hear you’re happy with the product and that your delivery arrived on time.
We appreciate your support and hope to supply you again soon.
Kind regards,
KM
Respuesta de ecoblaze
Hi Catherine,
Thank you for your feedback! We’re really pleased to hear you were happy with the fast delivery.
We appreciate your support and hope to supply you again soon.
Kind regards,
KM
Excellent customer service
Excellent customer service add logs burn brilliantly will certainly use again
14 de enero de 2026
Respuesta de ecoblaze
Hi Michele,
Thank you for your lovely feedback! We’re really pleased to hear you were happy with the customer service and that the logs are burning brilliantly.
We really appreciate your support and look forward to supplying you again in the future.
Kind regards,
KM
Respuesta de ecoblaze
Hi Sandra,
Thank you for your kind feedback! We’re really pleased to hear you’re happy with the products and the timely delivery.
We truly appreciate your support and hope to supply you again soon.
Kind regards,
KM
Great value & good qualty
We buy 200 at a time, the firelighters are wood quality and arrived quickly.
13 de enero de 2026
Respuesta de ecoblaze
Thank you for your review.
We’re really pleased to hear that you’re happy with the quality of the firelighters and that they arrived quickly. We appreciate your continued custom and thank you for buying from us.
Kind regards,
NH
Always a good service and good quality…
Always a good service and good quality logs. Recommended!
13 de enero de 2026
Respuesta de ecoblaze
Thank you for your kind review!
We’re delighted to hear that you’re happy with our service and the quality of the logs. Your recommendation means a lot to us, and we look forward to supplying you again in the future.
Kind regards,
NH
The firelighters are good but…
The firelighters are good but unfortunately by using Evri to deliver them ensures they were delivered to the wrong address
13 de enero de 2026
Respuesta de ecoblaze
Thank you for your feedback and we’re sorry to hear your parcel was delivered to the wrong address.
We’re pleased to hear you’re happy with the quality of the firelighters, however we completely understand how frustrating delivery issues can be. Please contact our customer service team with your order details if this has not already been resolved, and we will be happy to investigate this with the courier for you.
Your feedback regarding Evri has been noted and shared with our logistics team as we continually review our delivery services.
Kind regards,
KM
Fast free delivery
Fast free delivery, great product makes it easy to start a fire I only need to use 2.
13 de enero de 2026
Respuesta de ecoblaze
Thank you for your review!
We’re glad to hear that you found the delivery fast and free, and that the product works so well it only takes a couple to start a fire. It’s great to know you’re happy with both the service and the product!
Kind regards,
NH
Didn’t arrive
On the day of expected delivery I got an email from Evri telling me the order was delayed, next day I got another from Evri saying the parcel was damaged beyond repair and to contact EcoBlaze for a refund. Emailed and got no response so called a couple of days later and got my refund. I wouldn’t have ordered had I known they use Evri. Sure the product is great but for me it was just a big hassle.
11 de enero de 2026
Respuesta de ecoblaze
Hi Anj,
Thank you for your feedback and we’re very sorry for the inconvenience caused.
Unfortunately, parcels can occasionally become damaged whilst in transit with the courier, however we completely understand how frustrating this experience must have been, especially with the delay in response. This is certainly not the level of service we aim to provide.
We appreciate your comments regarding the courier and have shared this with our logistics team as we continually review our delivery partners. We’re pleased we were able to arrange your refund, but we are sorry that the overall experience was disappointing.
Thank you for your honest feedback and for recognising the quality of the product.
Kind regards,
KM
Lovely logs,very fast delivery.
Lovely logs,very fast delivery.
Will be using again
11 de enero de 2026
Respuesta de ecoblaze
Thank you so much for your lovely review! 🌟
We’re really glad to hear that you’re happy with the quality of the logs and that your delivery arrived very quickly. It’s wonderful to know you’ll be using us again — we truly appreciate your support!
If you have a moment, we’d be grateful if you could also share your experience on our Google Reviews page. It really helps us continue providing great service to all our customers.
Bee CS Team
“Does what it says on the tin”
Arrived when said they would. Does what it says on the tin!
11 de enero de 2026
Respuesta de ecoblaze
Thank you so much for your great review! 🌟
We’re really happy to hear that your order arrived exactly when promised and that everything “does what it says on the tin” — straightforward, reliable service is exactly what we aim to deliver.
If you have a moment, we’d truly appreciate it if you could also share your experience on our Google Reviews page. Your support helps us continue providing great service to all our customers.
Bee CS Team
First time buying from ecoblaze and not…
First time buying from ecoblaze and not disappointed, the best we've bought so far and the best price with quick delivery.
10 de enero de 2026
Respuesta de ecoblaze
Thank you so much for your fantastic review! 🌟
We’re thrilled to hear that your first experience with Ecoblaze has been such a great one. Knowing that you found our products to be the best you’ve bought so far — along with the best price and quick delivery — truly means a lot to us. We’re delighted to have you as a new customer and hope to continue delivering this level of quality every time.
If you have a moment, we’d really appreciate it if you could also share your experience on our Google Reviews page. Your support helps us continue offering great products and service to all our customers.
Bee CS Team
Evri limbo…
Still waiting for delivery been dispatched but sitting in Evri limbo for a week with no delivery date other than delayed. This isnt the first time, logs delivered by DPD arrive on time, kindling, firelighters & briquettes sent with Evri always a delay.
10 de enero de 2026
Respuesta de ecoblaze
Hi Julia,
Thank you for your feedback, and we are very sorry to hear about the delay with your delivery.
We completely understand how frustrating it is when tracking shows delays with no clear delivery date, especially when you’ve experienced this more than once. We are currently reviewing courier performance and your comments regarding Evri have been noted and shared with our logistics team.
If you have not already done so, please feel free to contact us directly with your order details so we can chase this with the courier and provide you with an update.
We really appreciate your patience and your continued support.
Kind regards,
KM
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