Eco Pet Parcel Opiniones 

435
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have recently rescued 2 very small dogs who haven’t understood toys or chews and want to eat every twig or just inappropriate household item they can find. I have bought other toys and rop... Ver más

Valorada con 5 estrellas sobre 5

Just what animal lovers needed. Breath of fresh air Love that it’s a family business who obviously research thoroughly to give healthy, novelty items for not just cats and dogs, but horses and ea... Ver más

Valorada con 5 estrellas sobre 5

I love ordering from eco pet parcel, every time without fail, I get the loveliest personal message about my dog Harper. You can tell they care so much about their customers and products, which is so h... Ver más

Valorada con 5 estrellas sobre 5

Beautiful colourful toys, packaged kindly to the environment. The dog loved the covered rope bottle, the monkey and the starfish and got to playing with them immediately. They looked and felt... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Pet parcels for the eco-conscious owner. All of our products are carefully chosen with your pet and the environment in mind.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

435 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(435)

49 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing as always!!

Amazing as always!!
Fast delivery, beautiful packaging and love the personal touches.
My frenchie loves all of his treats everytime!

29 de julio de 2025
Valorada con 5 estrellas sobre 5

Always a great experience

Always a great experience, we have a regular subscription and the boys love the treats, also updates to the website have made it much simpler to change subscription items for fussy pups who get bored of their treats!!

24 de junio de 2025
Valorada con 5 estrellas sobre 5

Great natural chews

My first time buying from Eco Pet Parcel. I ordered 3 different types of natural chews for my ‘hard chewers’. They are enjoying them all, not much left of the large antler! The parcel arrived quickly and came with a card with their names on - a lovely personal touch. I will be buying again from this great small business.

17 de junio de 2025
Valorada con 5 estrellas sobre 5

Lovely small business

Lovely small business. Royal Mail lost my parcel and they sent another one asap. They sell a nice range of eco pet toys which are my dogs’ favourite kind. Will definitely order again in the future.

10 de junio de 2025
Valorada con 5 estrellas sobre 5

I love the tenner Tuesday box

I love the tenner Tuesday box. Plenty of variety for my dog. He enjoys choosing a different treat everyday. I feel they are healthy for him and good value for me. I will be buying more.

19 de mayo de 2025
Valorada con 5 estrellas sobre 5

Great!

Great service and my dog loves the treats. Packed well and quick delivery. Highly recommend 🥰

2 de mayo de 2025
Valorada con 1 estrellas sobre 5

Disappointed that an 8cm x 1cm splinter…

Disappointed that an 8cm x 1cm splinter came off the chew root in less than 5 mins of use by my puppy. Luckily I was there to stop her from swallowing this. I have purchased a chew root before and it’s still in great condition but just very disappointed with this one. Rest of the items purchased were fine.

25 de marzo de 2025
Logotipo de Eco Pet Parcel

Respuesta de Eco Pet Parcel

Hi Christine,

I hope you and Tiggy are doing well. I attempted to reach you by phone yesterday, but unfortunately, the number provided didn’t connect. I also sent an email but haven’t received a response yet.

I’m truly sorry to hear about the issue with the chewroot, and I hope Tiggy is okay. This is definitely not the experience we want for our customers, and we take your feedback seriously. We’ve never encountered this before with the chewroots, so we want to make sure we address the issue properly.

Could you please give us a call at 07932 305798 at your earliest convenience? If possible, we’d appreciate it if you could send us a photo of the chew so we can forward it to Green and Wilds (the manufacturer) for investigation.

Once again, we sincerely apologise for the inconvenience. We value you as a customer, and we hope you and Tiggy continue to enjoy the rest of your parcel.

Thank you for bringing this to our attention, and we look forward to resolving it with you.

Warm regards,
Lydia

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