Elavon UK Opiniones 

Once was able to negotiate which options to choose - which took some time !! Excellent customer service,

Root administrator user no longer in the company and needed to changed. The problem I was going through was understood by the agent very quickly and he gave me precise instructions on how to get it resolved. I have emailed everything in to the support team so hopefully it's just a matter of time.

excellent service from Kaitlin.
She made everything straightforward.
Such a helpful member of staff thankyou

Daniel was very patient, helpful and knowledgable, most grateful for his top marks assistance.
thankyou

Simon solved our problem quickly and efficiently. He was polite and a pleasure to deal with

I called the support line twice today and dealt with Amir and Andem who were both extremely helpful and resolved my queries very quickly.

They have been extremely helpful in getting my access issue to the new portal resolved and, had it been fully resolved from my first contact and I not had to chase it up to get it completed, they would have received 5 stars.

I called up frustrated and left the call delighted.

Finally got a long standing issue resolved after one conversation with Keith, great customer service!

Lorna really looked after me and guided me through the process - Cannot recommend her more highly

Stuart was great - really helpful and sorted fast.

Horrific company to deal with, 3 months to get account shut down. Opayo said it was Elavon, Elavon said it was Opayo I needed to speak to. After months of them charging me £120 a month + fees for not using the service... I finally got through to a human being with some common sense and got the account shut down. Now months later getting collection letters for £58.32 final balance which was paid MONTHS ago! Horrible company, bad customer service. The actual payment processing looks like it's running on windows XP or 95 incredibly dated bit of kit they charge a fortune for. Switched to WORLDPAY amazing customer service and a fraction of the price £19 a month and lower fees. Save yourself hassle with this company just go elsewhere. Also ran through complains service, didn't care so will be proceeding with financial services ombudsman. Hopefully they will be held to task.

Caitlin was so patient and extremelly helpful
Without her persistance this would never have been sorted out
I am giving her more than 100% as she went above and beyond and deserves aq medal.
What an excellent anbassadore for your Company a gold asset
Thank you so very gratefull
Mrs. Newland

Always fantastic support from Elevon/Opayo - The support team is always on hand and solves most issues over the phone with no delays.

Over the last few days I've had conversations with Daniel and Tim. Both have been super helpful and easy to talk to.

I don’t use the portal often and struggled to find what I needed. Daniel took me through each step and I appreciated his patience and friendly attitude.

Johan was very helpful with our query today. You can tell he is knowledgeable with transaction queries.

I had an issue when I had locked myself out of my admin panel, but once i got through to your agent he sorted it out and explained everything in very easy steps.

A really nice british gentleman answered my call and couldnt have been more helpful. It was so lovely to talk to someone who I could understand and who was friendly and sorted my log in problem with no stress at all..