Electra-Zoom Limited Opiniones 

90
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We bought a ex demo hover board and it arrived nearly perfect. The description didn't do it justice. Boxed with all instructions, charger and included a warranty. Postage was super quick next day w... Ver más

Valorada con 5 estrellas sobre 5

Bought my Inokim Oxo from EZ. They have, without fail, always helped out for spare parts - either caps or the strap band for the scooter. Always informative and extremely efficient when speaking with... Ver más

Valorada con 5 estrellas sobre 5

I had originally bought a Xiaomi 1S last year, when I took it out of the attic after the holidays, the battery had melted through the bottom. Wrote to Electra-Zoom via Messenger and they quickly respo... Ver más

Valorada con 5 estrellas sobre 5

Everything about my experience was great. The e-scooter we bought from Electra-Zoom was priced lower than on every other site. The purchasing process was simple, the communication was impeccable, and... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Tienda de reparación de scooters

Escrito por la empresa

We are one of the UK's leading Electric Scooter retailers. Offering the lowest prices, with the highest quality.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(90)

14 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

My delivery hasn't arrived after a week…

My delivery hasn't arrived after a week of waiting. Asking for refund now.

30 de abril de 2022
Logotipo de Electra-Zoom Limited

Respuesta de Electra-Zoom Limited

Hi Kamil,
We do apologies about the issues encountered. We book all items in for next day delivery with our courier. However given the millions of parcels they are dealing with from time to time there are unfortunately some delays and issues.
As requested we have processed a refund.

Valorada con 5 estrellas sobre 5

You guys did an excellent job the…

You guys did an excellent job the customer service team was very helpful and very professional, & I love the scooter is very reliable to ride around there's only problem is the battery doesn't last very long apart from that I love the scooter❤️👌🏿👍🏿🍻😂

27 de febrero de 2022
Valorada con 5 estrellas sobre 5

Bought for my son for Christmas

Bought for my son for Christmas. I have no idea about scooters but the team talked me through the options and helped me make the best choice for him. Absolutely made his Christmas lol. Never made me feel like I was a problem even after 5 phones calls. Thanks guys.

1 de febrero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very poor costumer service

Very poor costumer service, no email about order shipped and etc.. just got confirmation from delivery company which told me about what day ill get it..... few days just wondering did they posted and received my order.. Scoter it self and price really good 100% costumer service 0%.

1 de febrero de 2022
Logotipo de Electra-Zoom Limited

Respuesta de Electra-Zoom Limited

Good afternoon,

All orders made receive an automated confirmation email from us when the order is made. A further email is sent when the product is dispatched.

We have checked our system which shows your confirmation email was sent at 10:54am on 15th January 2022.

Your payment was made via PayPal who will also send out an automated confirmation email.

The courier will also send out emails to confirm delivery.

Please note confirmation emails can sometimes end up in your spam/junk so it is always worth checking there.

We are glad to hear your are enjoying your scooter.

Valorada con 5 estrellas sobre 5

Mr t Williams

From the moment our and the company they were very helpful company answered all my questions enough ing was a trouble to them to answer my questions alibi from this company agai when you rang this company they phone back within 20 minutes

11 de enero de 2022
Valorada con 5 estrellas sobre 5

Came on time the as promised yes was…

Came on time the as promised yes was slight issue they sent the wrong product out by mistake but called the office and a real helpful woman sent me a new one oht straight away great work and thank you

6 de diciembre de 2021

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