Lovely jewellery. I bought 2 pairs of the horizon earrings. One for me and one for a friend. Really pleased. They are lovely. As expected. Perfect. Delivery a bit slow, but received okay. Very happ... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The earrings i bought are so beautiful and were delivered very quickly, I love the little pouches that they came in and will definitely be ordering from Ella-mae again thank you
I bought two pairs of earrings and one pair is perfect but the other pair are so tiny that I could hardly try to open them so gave up and I will probably not buy again.
Yeah good communication, easy to use website & delivered quickly & wrapped beautifully. Lovely product & looking forward to gifting it to my friend x
Información sobre la empresa
Escrito por la empresa
Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.
Información de contacto
11 Halidon Road, SR2 9JW, Sunderland, Reino Unido
- shop@ella-mae-jewellery.com
- ella-mae-jewellery.com
4,7
Excelente
182 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Ella-Mae Jewellery
Thank you Christine. Glad you love your Ella-Mae purchase.
Respuesta de Ella-Mae Jewellery
Thanks Gill, we appreciate your lovely feedback.
Disappointed
Bought 3 pairs of earrings. One were exactly like the picture as well as a good size. The other two were disappointing. They were a lot more smaller than shown in the pictures but still pretty.
16 de agosto de 2024
Respuesta de Ella-Mae Jewellery
Thanks for your feedback Rachel. We do photograph the exact item that will be sent to our customers and state measurements in each of our listings in an attempt to be as informative as possible. We appreciate you taking the time share your opinion though.
Beautiful jewellery from a small…
Beautiful jewellery from a small business. So much thought goes into the jewellery. I bought a couple of pieces for myself & have now ordered for my granddaughter 🥰
13 de agosto de 2024
Respuesta de Ella-Mae Jewellery
Thank you so much for your orders, and for the lovely review. We only sell pieces we would love to wear ourselves and designed the little pouches so that they would be something our customers would want to keep forever. As a small business our customers and their feedback mean everything to us x
Luv these star earrings 💖
12 de agosto de 2024
Respuesta de Ella-Mae Jewellery
Thanks for the lovely feedback Jacqui. We are so glad you love your Ella-Mae earrings x
Beautiful earrings
Beautiful earrings. Exactly as shown. Quick delivery and great communication. Love them
12 de agosto de 2024
Respuesta de Ella-Mae Jewellery
Thank you for the lovely review Helen. So glad you love your Ella-Mae purchases x
Amazing quality
Amazing quality, value and just beautiful. The little bag that comes with them great for travelling
12 de agosto de 2024
Respuesta de Ella-Mae Jewellery
Thanks for the lovely feedback. Glad you are loving your Ella-Mae purchase.
Highly good service xx
10 de agosto de 2024
Respuesta de Ella-Mae Jewellery
Thanks for the lovely feedback Eileen xx
Respuesta de Ella-Mae Jewellery
Thank you for the lovely feedback Debra. Glad you love them.
Very disappointed with this necklace
Very disappointed with this necklace, as started to turn black within the week. Will not be ordering anything else, owing to this disappointment.
16 de julio de 2024
Respuesta de Ella-Mae Jewellery
We are really sorry to hear that Joan and that is most unusual. Silver will tarnish if it comes into contact with certain substances. Full care instructions can be found on our website.
Lovely homemade jewellery very quick…
Lovely homemade jewellery very quick delivery time
19 de julio de 2024
Respuesta de Ella-Mae Jewellery
Thank you for the lovely feedback Susan. Glad you are happy with your Ella-Mae order.
Respuesta de Ella-Mae Jewellery
Hi Gillian, the photo is of the exact item and the size is always quoted in the description. Apologies if you were expecting them to be bigger.
Lovely little earrings
Lovely little earrings - little bit smaller than I was expecting
17 de julio de 2024
Respuesta de Ella-Mae Jewellery
Thanks for your feedback Martin. We do try to show the size as well as possible in our photographs and detail the size in our product descriptions. Glad you like the earrings.
Smaller than expected but had nice…
Smaller than expected but had nice pouch. Took a little while longer than I expected to arrive but they are cute
10 de julio de 2024
Respuesta de Ella-Mae Jewellery
Thank you for sharing Julie, and glad you like your earrings from the EMJ collection. I see they were the mini ribbon hearts, which are dainty and super cute. We received your order Tuesday night and it was processed Wednesday using our standard service which is around 3 days. Royal Mail can occasionally take an extra day, so apologies if that happened.
Absolutely beautiful quality…
Absolutely beautiful quality & exactly as described by the seller. Great price & love the suedette pouch it arrived in.
9 de julio de 2024
Respuesta de Ella-Mae Jewellery
Thank you for the lovely review Sheila. We are so glad that you love your Ella-Mae purchase.
Respuesta de Ella-Mae Jewellery
Thank you for the lovely review May. We are so glad that you are happy with your Ella-Mae order.
Nicely packaged and came quickly
28 de junio de 2024
Respuesta de Ella-Mae Jewellery
Thanks for your feedback Tina, we are glad you are happy with your order.
Respuesta de Ella-Mae Jewellery
Thank you for the lovely feedback Gillian from the team at Ella-Mae x
Respuesta de Ella-Mae Jewellery
Thanks for the great feedback Carol. We hope to see you back at Ella-Mae soon.
Very nice jewelery came very quick…
Very nice jewelery came very quick first class thankyou xx
7 de junio de 2024
Respuesta de Ella-Mae Jewellery
Thank you for the lovely feedback Judith. Glad you are happy with your order from Ella-Mae.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.