I have bought a House Doctor throw from Ella James. The throw is lovely but there should have been more infos about the throw in the description! I assumed it was 100% cotton and washable and it is NO... Ver más
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Consulta las opiniones de los clientes
So pleased with my order. Quality exceeded my expectations. Delivery also quick Will definitely shop with Emma James again.
Ok, as a Grandmother to be, I maybe stepped ahead of the game when I purchased these but how could I resist! The detail of the sea life and dinosaurs, the size of the blocks that easily compact inside... Ver más
My second order from Ella James . It was a beautiful Deco Lux Christmas Tree throw in cream , absolutely delighted with it , great quality and lovely and soft . Next day delivery as prompt as my fir... Ver más
Información sobre la empresa
Escrito por la empresa
Ella James is a UK-based home and lifestyle store, specialising in beautiful furniture, décor, and accessories. We are NOT connected in any way to the U.S. clothing store of the same name. If you’re shopping with us, you’ll find carefully curated homeware collections, children’s interiors, and timeless lifestyle pieces, all delivered with a personal touch and dedicated customer service. We kindly ask reviewers to double-check they are leaving feedback for the correct Ella James business. If your experience relates to the U.S. clothing company, please direct your review to their page instead. Thank you so much for supporting our small business. We truly value every one of our customers.
Información de contacto
9b Sawley Park, DE21 6AS, Derby, Reino Unido
- info@ellajames.co.uk
- ellajames.co.uk
Invita a los clientes a opinar
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Ha contestado el 60% de las opiniones negativas
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Excellent product
Adorable Bunny Night Lamp
I saw the Adorable Bunny Night lamp in a shop front in Venice while on holiday. I enquired about the price and was taken a little aback. So decided not to buy at this stage and try on line. It was not until I arrived back home in Australia that I was able to purchase, as there were significant security measures in place to protect my account from being accessed in other countries. It has arrived 14 after I returned home and I am thrilled. It was packed securely, and it looks delightful in our home.
Amazing service and products
Amazing service and products, items arrived as promised and top Qality. I highly recommend this site .
Superb service
Very helpful,courteous and informative.The chair I bought was better than expected.I was kept informed of the delivery.Altogether a pleasant experience. 🙏
Beautiful well made mice and house
Beautiful well made mice and house. My niece is going to love it. Arrived day after I ordered it. Fabulous service
Excellent service
Excellent service - very prompt delivery.
Will have no qualms in recommending.
No fixings for double seat!!
Ordered a Macrame double swing seat.
No fixings included when received so checked site and, to be fair, not included.
however returned to site to purchase fixings and none available - seems an obvious error as the seat can't be used without fixings.
So now have to find elsewhere - not great1

Respuesta de Ella James Homeware (NOT Ella & James Clothing)
Beautiful product and excellent…
Beautiful product and excellent service, thank you. Delivery was very fast and the seller responded very fast to my question.
first class service
Product ordered and delivered very promptly. Product well packaged.
My order arrived just two days after I…
My order arrived just two days after I requested it first class service and perfect item received many thanks
Great customer experience and boxes…
Great customer experience and boxes arrived a day early with everything safely and properly packed. Thank you
Fantastic buying experience
Fantastic buying experience, simple, quick and delivery was very quick
Will order from again ( once the sold out items are back in stock)
At best, disorganised; at worst unreliable and untrustworthy
Having admired the items this seller offers for sale for some time, I was excited about my recent purchase. Disappointingly, I received the wrong item which was badly packaged and damaged in any case. I thought it would be a simple case of informing them and getting a replacement as is the case with most shops these days, especially those that trade exclusively online. I had to set aside an entire day to await collection of the wrong / damaged item and when a refund was not forthcoming I had to raise a case with PayPal. They then said they couldn’t refund me because I’d raised a case with PayPal which was, of course, nonsense. Communication from this seller was generally inexplicably slow and, in my case, completely unapologetic. At best this seller is disorganised; at worst unreliable and untrustworthy. I wouldn’t buy from them again.

Respuesta de Ella James Homeware (NOT Ella & James Clothing)
Easily ordered and used a discount code…
Easily ordered and used a discount code which worked first time! Very fast delivery and lovely item!
Arrived on time, reliable. Presentation not good, but earrings spot on!
Arrived on time, nice earrings. The box&packaging were awful, which is why it’s not 5 stars.
Prompt and lovely.
Love the item and very well packaged
Love the item and very well packaged, I will order again for sure.
Mfirst time shopping with Ella James
As my first time shopping with Ella James, I’m sad to say it’s not been the best experience so far. The wallpaper was out of stock initially so I asked when new stock would come in and I was told a few weeks. Then I looked on the website again a few days later and it was showing as in stock. So I ordered and paid for my x3 rolls. Then I got a phone call to say there was only x1 roll available! I’m still waiting for my delivery now.

Respuesta de Ella James Homeware (NOT Ella & James Clothing)
I bought this wigwam for my grandchildren.
I bought this wigwam for my grandchildren aged from 6 months to 9 years. It arrived promptly and I am delighted with the quality of the fabric and poles. It is a good size and I am sure the children will have many hours of fun while using it.
I should search more before I ordered.
I bought a lovely baby gym from little Ella James via notonthehighstreet.com on 30th January. The delivery itself was very quick. However when I received the order, the box was smashed. (Inside was fine) It seemed it was the last one and it had been there for ages.
The reason why I gave a star is I just found exactly same baby gym from Scandiborn.co.uk which is £50 cheaper... I understand each shop sells different prices but I was shocked... especially the baby gym seemed it was the last one. And they don’t have in on their website from notonthehighstreet.com. After I ordered...
It is very shame as they have very nice collections... However they seem overcharged shop...
it could be nice if the item was last one and told me the box was not good condition and I could decide what I wanted to do. I learned I should search before I buy something for next time. This £50 diffence was a good lesson.
I don’t recommend to order from here if anyone buy something for presents.
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