I have bought a House Doctor throw from Ella James. The throw is lovely but there should have been more infos about the throw in the description! I assumed it was 100% cotton and washable and it is NO... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
So pleased with my order. Quality exceeded my expectations. Delivery also quick Will definitely shop with Emma James again.
Ok, as a Grandmother to be, I maybe stepped ahead of the game when I purchased these but how could I resist! The detail of the sea life and dinosaurs, the size of the blocks that easily compact inside... Ver más
My second order from Ella James . It was a beautiful Deco Lux Christmas Tree throw in cream , absolutely delighted with it , great quality and lovely and soft . Next day delivery as prompt as my fir... Ver más
Información sobre la empresa
Escrito por la empresa
Ella James is a UK-based home and lifestyle store, specialising in beautiful furniture, décor, and accessories. We are NOT connected in any way to the U.S. clothing store of the same name. If you’re shopping with us, you’ll find carefully curated homeware collections, children’s interiors, and timeless lifestyle pieces, all delivered with a personal touch and dedicated customer service. We kindly ask reviewers to double-check they are leaving feedback for the correct Ella James business. If your experience relates to the U.S. clothing company, please direct your review to their page instead. Thank you so much for supporting our small business. We truly value every one of our customers.
Información de contacto
9b Sawley Park, DE21 6AS, Derby, Reino Unido
- info@ellajames.co.uk
- ellajames.co.uk
4,5
Excelente
736 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 60% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy ordering and super quick delivery
Easy ordering and super quick delivery. The product is really lovely and makes a great toy basket!
3 de febrero de 2019
Opinión espontánea
Very quick delivery
Very quick delivery, products well packaged - wouldn’t hesitate to use this website again.
2 de febrero de 2019
Opinión espontánea
Great service
I really wanted this particular wallpaper I saw on another website which was out of stock. Luckily I found it here and was so glad as it was slightly cheaper and turned up within 1 working day! Brilliant service.
29 de enero de 2019
Opinión espontánea
Excellent item
Excellent item. Good quality. Fast service. Overall pleasure to do business with. Top class. Thank you
25 de enero de 2019
Opinión espontánea
I paid for next day postage but the…
I paid for next day postage but the item took 3 days to arrive. I asked for a refund but have heard nothing.
21 de enero de 2019
Opinión espontánea
Respuesta de Ella James Homeware (NOT Ella & James Clothing)
Hi Jay
I think we have resolved this now , you placed your order on Wednesday night so it was due to be despatched on Thursday to arrive with you on Friday , we had a snag on Friday and we spoke to you and you said that Saturday morning would be fine so we upgraded the service to Saturday delivery with Royal Mail and it was delivered on Saturday morning.
Fabulous light shade
Great service- absolutely love the pendant lampshade and basket- will certainly shop here again.
20 de enero de 2019
Opinión espontánea
Excellent service
Excellent service. One problem that was swiftly rectified. Will definitely use again. Thank you
19 de enero de 2019
Opinión espontánea
Great service and highly recommend
Easy to order, quick delivery and the chairs are perfect!
8 de enero de 2019
Opinión espontánea
Lovely product but didn't arrive in one…
Lovely product but didn't arrive in one day although I paid for next day delivery.
28 de diciembre de 2018
Opinión espontánea
Respuesta de Ella James Homeware (NOT Ella & James Clothing)
Thank you for your review , we have checked the delay with your parcel as it was sent out on time with Express delivery by our team , it seems that delivery was attempted at your address and no one was present to sign for the parcel , so you were left a card and the parcel was then collected from the Post Office.
If we can help further please let us know
Ella James
Ordering and receiving a teepee
The two packages arrived exactly when I expected. My only criticism is that the wigwam poles had not been packaged very securely and there were holes in the packaging. The outside plastic was very mucky. I haven’t erected the teepee as yet as it is a Christmas gift for my grandson. The ordering process worked like a dream as I had to order via phone.
22 de diciembre de 2018
Opinión espontánea
Far too small for an adult
This stool looks really lovely on the website but on arrival is actually very, very small. It’s child sized and looks ridiculous with an adult sitting on it (and I’m only 5 foot). It’s too low for me to use under my normal sized dressing table. The seat itself is fine, it’s the legs that are much too short. I’m going to have to send it back. The quality is also poor and looks cheap and the backrest feels quite flimsy so I wouldn’t want to lean back on it. Not an impressive product. On the positives, the delivery was very fast - it arrived within a couple of days or ordering.
22 de diciembre de 2018
Opinión espontánea
Respuesta de Ella James Homeware (NOT Ella & James Clothing)
We are sorry that you were not happy with the Pink Velvet stool. This little piece of furniture is intended to be used as a low stool , either as an extra seat in a living room or as a seat at a low dressing table . We think you must have misread the product dimensions on the product page , as it does say that the height of the legs is 23cm , but please don't worry , we will of course refund your order in full upon receipt
Ella James
Found exactly what I was after
Found exactly what I was after! Lovely array of products to browse & choose from - quick delivery too. Will definitely be back for more goodies.
8 de diciembre de 2018
Opinión espontánea
Well packed and quick delivery
Well packed and quick delivery. Highly recommended.
3 de diciembre de 2018
Opinión espontánea
Lovely products and super fast delivery!
30 de noviembre de 2018
Opinión espontánea
Happy shopper
Very pleased with my purchase of a mini felt bear head. It will look lovely in my granddaughters bedroom.
29 de noviembre de 2018
Opinión espontánea
A beautiful piece we hope to use for…
A beautiful piece we hope to use for many years to come. Delighted with this purchase!
26 de noviembre de 2018
Opinión espontánea
Had a really good experience shopping…
Had a really good experience shopping from Ella James - the whole experience was made really easy for me, great communication and a great selection of products to chose from - will definitely be shopping from here again! Thanks Ella James
25 de noviembre de 2018
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.