While I was happy to get the products and to have them delivered, I had penned a short message in the “instructions” box which would have been clear to the recipient if it had been copied to the deliv... Ver más
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Consulta las opiniones de los clientes
After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actuall... Ver más
I am a big fan of Ellie's Cellar. Their shop in Helensburgh is first class as is their on line ordering facility with local delivery as an option. I bought a large quantity of wine for a party in Oct... Ver más
La empresa ha respondido
I had to make a last minute change to the delivery address for my order.. I emailed Danielle rather than call, as I live in Australia, and she organised the change with no issues at all.. she was so... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We're a small, family ran business who specialise in Wine, Gin, Whisky and Craft Beer. We have 5 stores across Central Scotland including Alva, Dollar, Auchterarder, Crieff and Helensburgh. Local Delivery, UK Delivery & Collection in our stores is available.
Información de contacto
25 Bridge Street, FK14 7DE, Dollar, Reino Unido
- 01259 740283
- elliescellardanielle@gmail.com
- elliescellar.com
4,7
Excelente
136 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Understands wine
Fast, efficient but the Seller truly understands wine. Great recommendations.
21 de febrero de 2025
Great service
23 de enero de 2025
Very efficient ordering and collection…
Very efficient ordering and collection system friendly service and great value
30 de diciembre de 2024
Delivered as promised
9 de diciembre de 2024
My mum likes her wine so always send…
My mum likes her wine so always send her a case for any occasion. Ellie’s Cellar offered a case that was cheaper than other companies. Delivery was prompt to an alternative address. Cannot fault
9 de diciembre de 2024
Good efficient service.
4 de diciembre de 2024
Easy to use website and fast delivery
Easy to use website and fast delivery. Great prices too .
3 de diciembre de 2024
Chemin De Marquiere
My order was turned around pretty much overnight. Each bottle was individually wrapped in clingfilm to minimise damage enroute. Chemin de Markiere is one of our favourite wines and one you always seem to have in stock. Long may it last.
29 de noviembre de 2024
Exactly as ordered
Exactly as ordered, good price. Very much appreciated the super fast delivery. Thank you!
20 de noviembre de 2024
After the disappointment of the courier, excellent customer service
After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actually what happened in transit was not the fault of Ellie’s Cellar. I have re scored the service I have had and rated it five stars. I should also add that the wine was really first class thank you Ellie’s Cellar.
15 de noviembre de 2024
Opinión espontánea
Kept in touch throughout transaction…
Kept in touch throughout transaction wine arrived early . Lovely wine at good price 👍
6 de noviembre de 2024
I ordered the wine on the 31st October
I ordered the wine on the 31st October, as of the 7th it has not arrived. As a new customer I am very disappointed about this. Tony
5 de noviembre de 2024
Respuesta de Ellie's Cellar
Hi Tony, Apologies to hear you haven't received your order yet - I was unaware. Had you tried to get in touch with us via email/phone to resolve the issue? I have tracked your order now via the details left above and will contact you via email. Thanks, Ellie
Very convenient, cause I live in Holland
It maybe coincidence, the bottle I selected happened to be one of the favorites of the person that received the gift. It was easy to find on your site, and the price was right.
31 de octubre de 2024
Order was ready very quickly
Order was ready very quickly. Great prices - always keen to shop local.
28 de octubre de 2024
Ellie's Cellar offering exactly the…
Ellie's Cellar offering exactly the wine type I was looking for in the quantity I needed at the price I was happy to pay. All that with quick secure delivery. Very impressed!
16 de octubre de 2024
Ordered the case of wine on Tuesday
Ordered the case of wine on Tuesday, online and received the order on Friday. Really good fast service.
The Portuguese wine was also excellent. Very impressed.
10 de octubre de 2024
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