While I was happy to get the products and to have them delivered, I had penned a short message in the “instructions” box which would have been clear to the recipient if it had been copied to the deliv... Ver más
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Consulta las opiniones de los clientes
After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actuall... Ver más
I am a big fan of Ellie's Cellar. Their shop in Helensburgh is first class as is their on line ordering facility with local delivery as an option. I bought a large quantity of wine for a party in Oct... Ver más
La empresa ha respondido
I had to make a last minute change to the delivery address for my order.. I emailed Danielle rather than call, as I live in Australia, and she organised the change with no issues at all.. she was so... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We're a small, family ran business who specialise in Wine, Gin, Whisky and Craft Beer. We have 5 stores across Central Scotland including Alva, Dollar, Auchterarder, Crieff and Helensburgh. Local Delivery, UK Delivery & Collection in our stores is available.
Información de contacto
25 Bridge Street, FK14 7DE, Dollar, Reino Unido
- 01259 740283
- elliescellardanielle@gmail.com
- elliescellar.com
4,7
Excelente
136 opiniones
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Highly recommended
Item arrived on time and safely wrapped/boxed. Great communication from the moment I made my purchase. Highly recommended and would shop here again. Thank you Ellie's Cellar!
4 de octubre de 2023
Respuesta de Ellie's Cellar
Thanks for taking the time to leave a review Kayleigh - it's much appreciated!
Good value wine ordered easily and…
Good value wine ordered easily and delivered quickly, very well packed to avoid breakage.
2 de octubre de 2023
Respuesta de Ellie's Cellar
Thanks for leaving the time to write a review Jon. Hope you enjoy your wine!
Second purchase from this well stocked…
Second purchase from this well stocked shop , Richard was so helpful and friendly, i will definitely be using them again, thank you.
2 de octubre de 2023
Respuesta de Ellie's Cellar
Thanks David! I've passed your message onto Richard - so pleased to hear you had a great experience with us. Thanks, Ellie
Please indicate vintages
Service from Ellie's cellar was very good. My only issue was I bought Altos D'Olivia Gran Reserva, and as this is quite old Rioja the vintage is quite important. I wanted more of the 2010 vintage and this was the picture shown on the site ( the vintage is shown on the bottle, but not in the product details ). A case of 2013 vintage was supplied. Not a major issue, although it doesn't yet taste as good as the 2010 vintage, but my suggestion would be to include product vintage information in the product information section.
26 de septiembre de 2023
Respuesta de Ellie's Cellar
Thank you for taking the time to leave your feedback Iain. We will definitely take this on board! I hope you enjoy the wine none the less. Thanks, Ellie
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