Do not shop on this website! Poor quality items and refusal to refund - just offers of more poor quality items at a discount. Avoid - misleading easy returns - impossible returns and refunds - they a... Ver más
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Consulta las opiniones de los clientes
Would have preferred zero stars option as more reflective of my feelings. Terrible product. Misleading advertising. No response to requests for refund on multiple email addresses. Clearly am not going... Ver más
J’ai commandé un chemisier pimpant et reçu un infâme maillot en polyester.Publicité mensongère. Voulant retourner cet article, je me suis heurtée à des atermoiements et des refus répétés. En fin de... Ver más
Scam company. Items nothing like photos. Website says full refund but they only offer store credit. Finally got a return address and it's a warehouse in China despite the website saying USA.... Ver más
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa para mujeres
- Zapatería
Información de contacto
Estados Unidos
- emmaclaire-hamptons.com
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SCAM Company it would seem
SCAM Company it would seem. Wish I'd looked at Trustpilot before ordering! Also wish I could give a ZERO star! Ordered a dress for my daughter's wedding, what arrived was totally different quality to photo on website. A badly stitched shapeless hard polyester rag. Have now found out that there are lot's of scam Chinese companies like this masking as boutique UK or USA sites - advertising sales discounts of 'quality clothing' on home page alongside promises of 'easy returns' but if you click onto their refund policy - you will see that returns are near impossible. They give no returns labels or even any correct address. I did simulation of return to China even though it would not be worth cost, but UPS refused to process even simulation as address is not correct - either fake or deliberately vague!! 3 weeks later Emma Claire Hamptons still refuse to give me a zip/ postal code for return address! Soon we will pass the 30 day return period with no correct return address given! TOTAL scam - and worse because they actually ship some tat to you, it is really hard to report as a fraud or claim back via your bank as you have a 'product' and they have their difficult return set up somewhere in the small print regardless of saying opposite on home page - how are these sites allowed to trade in UK?!!!!
I bought some loafer shoes which looked…
I bought some loafer shoes which looked good and had good reviews .
They were Orthopedic shoes which I needed and cost £35.00
When they arrived the quality was appalling.
The tongue on the shoe was paper thin , you could have torn it with your bare hands.
They were so uncomfortable I couldn’t, even walk to my front door
I requested a return label as there is no return address on the website.
Only to be told returning them would be too expensive,
so I could keep them and enjoy there 15% discount on my next purchase. Which amounts to less than £5.00.
On looking at further reviews in transpires that the company is working out of China .
Well what a surprise goodbye £35.00.
Do not order from this company
Ordered a coat, the coats material was poor quality. Tried contacting the company to arrange returning the item for refund several times and I have had no reply.
Would have preferred zero stars option…
Would have preferred zero stars option as more reflective of my feelings. Terrible product. Misleading advertising. No response to requests for refund on multiple email addresses. Clearly am not going to secure a refund. Warning: do NOT purchase from this website
Do not shop on this website!
Do not shop on this website! Poor quality items and refusal to refund - just offers of more poor quality items at a discount. Avoid - misleading easy returns - impossible returns and refunds - they are stealing your money …. There is no refund for goods which have to be sent overseas - they will disappear, you will have paid for return postage to China and you will not receive a refund! DO NOT SHOP ON THIS SITE - there is NO customer service or refund!
Scam
Scam! Like others keep being offered credit instead of sending a return!
Scam company
Scam company.
Items nothing like photos. Website says full refund but they only offer store credit.
Finally got a return address and it's a warehouse in China despite the website saying USA.
AVOID
Terrible quality items
Terrible quality items, nothing like the pictures. Trying to currently get a refund however the company is offering a store credit for the amount for the item rather than a refund!
They offer full refund yet don’t tell…
They offer full refund yet don’t tell you that the cost of return to the USA or wherever they are makes it prohibitive. The goods claimed to be Gabor - I checked with them - and I take a UK 9 - checked sizing with them. They are not Gabor - cheap rubbish and they are about a size 6. Honesty is the best way they can improve. In fairness they offered a 70% discount on a new order but that’s not going to happen.
The saga continues!!!
The saga continues!!!
I have asked for refund and confirmation of return address. They are avoiding the issue and keep offering discount up to 45% and for me to keep shoes which are too small!!! They do not have any dignity or any morals.
I will continue to ask for refund but not confident at all and resigned to losing my money
This company is a total scam
This company is a total scam, Please don't purchase, High prices for items that are not as described. Photos of items look very legitimate, but items are cheap and very poor quality
The refund policy does not exist.
A fuir !!
A fuir !!
Délais de fou
Service client qui répond à côté pour ne pas vous rembourser.
Article bas de gamme
This store is a scam from China!!!!
This store is a scam. Horrible quality and wrong sizes. The site says free 30 day refunds, but that is a lie. The junky merchandise is sent from China and they ignore all emails to the email they provide for the supposed returns. Do not waste your money on this site!!!!
Mensonges et escroqueries
J’ai commandé un chemisier pimpant et reçu un infâme maillot en polyester.Publicité mensongère.
Voulant retourner cet article, je me suis heurtée à des atermoiements et des refus répétés. En fin de compte EmmaClaire a communiqué l’adresse de retour…qui se trouve en Chine. Or, dans sa publicité elle se vante d’un retour facile. Deuxième mensonge et grave celui-ci !
Je voudrais mettre en garde les utilisateurs potentiels de ce site et leur conseille vivement de s’abstenir.
Scammers under various names.
Emma Claire. Emma Thomas. Emma Mae. All these are the same people in china scamming people all over the world. False narrative on website. No returns no money back. Clothes are worse than rags. Shocking the shop and shopify allows scammer to use their platform. AVOID YOU WILL LOSE YOUR MONEY.
Total scam
Total scam
Utterly shocking quality
Not as per photo in terms of material, colour, design
No return or refund policy
This is a sweat shop in China not…
This is a sweat shop in China not 'proudly based in the Hamptons' and they don't offer a refund, they offer store credit. And their stuff is junk, not what you see. THEY ARE CRIMINALS
Un SAP inexistant
Pour une expédition rapide j’ai du attendre encore 5 jours de plus sans aucune nouvelle ni réponse à mon mail à fuir absolument, j ai été livré par d autres sites à des commandes que j ai effectué après mais pas eux
Tromperies sur l'achat via internet de robes
Achat de 2 robes sur le site Emma Claire Hamphtons pour un montant de 130 € environ.
Livraison relativement rapide, robes de qualité correcte mais trop petites.
Donc demande de retour avec remboursement.
C est la qu apparaît la boutique Thomas boutique pour bien embrouiller les clients
Mails à répétition avec différentes propositions de crédit, mais pasde remboursement possible.
Demande d un formulaire de retour, aucun n' arrivera.
Demande adresse de retour pensant que ça serait proche de New York.
Eh bien la surprise c est en CHINE.!! avec l avertissement comme quoi les colis peuvent être perdus.
Nous abandonnons et allons signaler tout ça à la DGCCRF.
Titre : PRATIQUES ILLÉGALES / DROPSHIPPING CACHÉ ET FAUX STOCK
Attention, fuyez absolument ce site !
Derrière une fausse adresse américaine au Wyoming (30 N Gould St) se cache un réseau opaque de dropshipping qui vend des produits bas de gamme venus de Chine au prix fort.
Ce site possède d'ailleurs une boutique jumelle appelée Claire Thomas Boutique pour piéger deux fois plus de monde.
Le service client est totalement incompétent et mélange les dossiers des clients (on m'a parlé d'une commande de chaussures alors que j'ai acheté une robe ici).
Pire encore : en cas de rupture de stock, cette enseigne refuse d'abord le remboursement et tente de vous forcer à accepter un avoir ("crédit magasin" de 100%), ce qui est strictement ILLÉGAL en France (Article L216-7 du Code de la consommation).
J'ai dû menacer de poursuites judicières et de chargeback bancaire avec ma carte Revolut pour qu'elle cède et me rembourse enfin.
Ne vous laissez pas faire et n'achetez rien chez elle !
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