Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dre... Ver más
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Consulta las opiniones de los clientes
Excellent service and rapid delivery. The shoes purchased were soft and comfortable initially. However, they gave very little support as far as the footbed was concerned and after barely two hours we... Ver más
La empresa ha respondido
Just bought my 5th pair of Elena Claire shoes - this time the black soft slip-on trainer (I already have this design in navy). I've said it in a previous review but it does bear repeating - these are... Ver más
La empresa ha respondido
Had to get two more pairs after wearing my first Elena Claire shoes right through! Most comfortable shoes I've had in years. Many compliments and people interested in them. Pleased with fast delivery... Ver más
Información sobre la empresa
Escrito por la empresa
Women's Shoes
Información de contacto
19-21 Woodside Road, BH5 2AZ, Southbourne, Reino Unido
- hello@elenaclaire.co.uk
- www.elenaclaire.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Low quality product
Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dress, must send to Asia and shipping must be insured. Minimum shipping cost is $25.00. Never will I order again from this company. Thumbs down 👎
If I could give it no stars I would
If I could give it no stars I would. Refund policy has a min shipping charge of $25.
Order cancelled with no explanation
Order cancelled with no explanation - no answer to my email
Did not receive shoes.
I ordered two pairs of rainbow elastic weave maryjanes in size 37. I got an email refunding the money with no explanation. I did not get my shoes. I LOVE these shoes and was excited to replace the pair I've worn out, so this was a disappointing experience. I would still love to buy these shoes, but I am honestly not sure what went wrong.
I never received my order been trying…
I never received my order been trying to get a refund and email is bouncing back saying email address does not exist this is my 2nd attempt to purchase these shoes having paid delivery twice I would appreciate someone getting in touch as website is now down aswell
Great Service
Elena Claire is a family business... they are very reliable and helpful and always post out as soon as possible....I love their shoes......
Reassuring to buy from local company
Straightforward online purchase, delivery as promised and shoes that I know from previous experience are hard-wearing and comfortable.
I know I could get similar products from other large online retailers, but I prefer to buy from a local company with an ethos I share - even if it costs more.
Excellent order from start to finish
Product is brilliant quality, made a fantastic Christmas present! Communication regarding delivery and the speed in which is was delivered was also fantastic!
The shoes are so comfortable and pretty…
The shoes are so comfortable and pretty - delivery is quick and returns are easy and efficient
Excellent shoes
Excellent shoes - I've reordered quite a few times. So comfy for work and also for walking.
Arrived quickly - a great company and a great service!
Prompt service thank you.
Always delivered quickly
Always delivered quickly. Love the casual shoes always really comfy and good colours.
Shoes came were good fit ,and when i…
Shoes came were good fit ,and when i contacted them as delivery was taking longer than i thought was contacted back straight away good customer service would order again with no hesitation
I love these shoes
I love these shoes - they are like wearing your slippers all day!!! The only trouble is I find they don’t last as long as I like as the inner becomes detached from the sole of the shoe - still worth the money though!!! xxx
I ordered 3 pairs of shoes as they are…
I ordered 3 pairs of shoes as they are so comfortable as well as hard wearing.
This is my 3rd pair and they keep me on…
This is my 3rd pair and they keep me on my feet. I have awful feet these are so comfy and cover the deformity of bunions
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