Ethical Bedding Opiniones 

364
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered a bedding set. Initially customer service was great. One item was out of stock so they replaced with a comparable item and added some freebies. Bedding arrived and duvet cover has a sm... Ver más

Valorada con 1 estrellas sobre 5

The bedding I ordered was much more shiny and thin than I thought it would be from the description. I decided to send it back for a refund. Firstly, they charge you a processing fee for a refund and t... Ver más

Valorada con 5 estrellas sobre 5

I've bought eucalyptus sheets and pillowcases from Ethical Bedding in the past and love them so much for their high quality and silky soft feel. This time I bought more pillowcases because they ar... Ver más

Valorada con 5 estrellas sobre 5

I am a fussy pillow snob and get very hot in bed, I've had feather / foam/ microfibre but I'm never satisfied ....until now. I have had another brand eucalyptus pillow cases which are good BUT the E... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa de cama
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de artículos para el hogar
  5. Colchonería

Escrito por la empresa

Designed to be more than just luxurious and more than just sustainable. Our luxury bedding and sleep products create a feeling of wellness whilst helping the natural world thrive. Eucalyptus silk is our speciality which has all benefits of silk for your skin and hair, but is easier to care for and cruelty free. Our range includes fitted sheets, flat sheets, duvet covers, pillowcases, bedding bundles, duvets, pillows, blankets, throws, mattresses, recovery/pregnancy pillows, pyjamas, loungewear, natural home fragrances and scented candles. We specialise in innovative textiles such as eucalyptus and bamboo, which are designed by sleep experts to specifically create the most scientifically sophisticated sleep products. We are an award-winning BCorp and donate at least 1% of our revenue to global sustainability initiatives. You can find out more about us here: https://ethicalbedding.com/pages/about-ethical-bedding


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 23% de las opiniones negativas

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3,6

Todas las opiniones

(364)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very decent company that dealt with my…

Very decent company that dealt with my query quickly, and resolved it
Thank you

12 de marzo de 2025
Opinión espontánea
Logotipo de Ethical Bedding

Respuesta de Ethical Bedding

Hi Linda,

Thank you for your lovely feedback! We’re really pleased our team could resolve your query quickly and that you had a positive experience with us.

We truly appreciate your support and kind words.

Sleep well,
The Ethical Bedding Team

Valorada con 5 estrellas sobre 5

Beautiful Quality & Exceptional Experience

I cannot tell you how beautiful this bedding is—both in design and quality. Not only is it visually stunning, but it’s also incredibly easy to maintain. From the moment it arrived, every detail reflected the brand’s ethical values, from the sustainable packaging to the thoughtful messaging behind the company.

The ordering process was seamless, delivery was prompt and well-handled, and the packaging was both elegant and environmentally conscious. The follow-up communication with additional product care information made it one of the best shopping experiences I’ve had.

An exceptional brand that delivers on both quality and sustainability—highly recommended.

7 de marzo de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Caroline,

Thank you so much for your thoughtful and generous feedback! We’re thrilled to hear how much you love your bedding - from the design and feel to the sustainability and care behind every detail.

It’s wonderful to know the experience reflected what we aim for as a brand. Your support and kind words truly mean the world to our team.

Sleep well,
The Ethical Bedding Team

Valorada con 5 estrellas sobre 5

Wonderful sustainable bedding, friendly small business

I shopped around for the most sustainable bedding and I love the eucalyptus silk bedding I got from Ethical Bedding. I wish I'd found It before all those hot flushes!!
It is quite expensive but if you wait a while, there are occasionally considerable reductions as stock is turned over. In fact I just bought a flat sheet significantly cheaper than fitted, and will fit it myself (no problem with a sewing machine and decades of experience).
There have been a couple of glitches when ordered products were not immediately available (e.g. delayed on a boat at the Suez Canal), but I was offered the choice of cancelling or getting another hefty discount. I chose the latter and hung in there, and it eventually arrived.
Having run a small business myself, I understand when responses may not always be as prompt as we have come to expect these days. That's what you get with a small ethical business run by real people who value their staff.

27 de febrero de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Jennie,

Thank you so much for your detailed and thoughtful review - it genuinely means a lot to our team. We’re delighted that you love your eucalyptus silk bedding and appreciate your understanding and patience around supply delays.

We’re grateful for customers like you who value the care and craftsmanship that go into every piece. Your support helps us continue creating sustainable bedding that makes a real difference.

Sleep well,
The Ethical Bedding Team

Valorada con 5 estrellas sobre 5

Love my eucalyptus silk pillowcases

Love my eucalyptus silk pillowcases! Had a great (and cool) nights sleep on them. Fast delivery and a free tote which is great quality. Everyone should support this company - they’re doing amazing things.

15 de febrero de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Jesse,

Thank you so much for your kind review! We’re thrilled you’re loving your eucalyptus silk pillowcases and that they’ve made your nights cooler and more comfortable.

We really appreciate your support - it means a lot to our small team.

Sleep well,
The Ethical Bedding Team

Valorada con 3 estrellas sobre 5

"Beautiful blue" silk pillow cases…

The "beautiful blue" silk pillow cases arrived well packaged and looked good, I bought at a very special offer price.
I am disappointed at how quickly the silk has creased. That said they do the job they were bought for and protect my delicate skin and hair when sleeping.

13 de febrero de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Mrs Gee,

Thank you for your feedback and for taking the time to share your thoughts. We’re pleased you loved the packaging and colour, and that the pillowcases are helping to protect your skin and hair.

Silk can naturally crease due to its delicate fibres, but gentle steaming or using a cool iron can help restore its smooth finish. We appreciate your comments and will continue refining every detail to make our products even better.

Sleep well,
The Ethical Bedding Team

Valorada con 1 estrellas sobre 5

Not warm... zero tog rating.

My review is for the navy bottle blanket/quilt, which I've owned for 6mths now. I've placed reviews on the ethical bedding website but they haven't been published for some reason?
I've owned the blanket which is actually a quilt for 6mths now.
The only thing good about it is it's size.
It doesn't weigh anything at all and won't keep you warm. All the tiny white fibres have come through to the surface... And the navy has faded to a dirty dull blue.
Grossly overpriced and not fit for purpose.

30 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this bedding

Love this bedding. You pay for what you get. It’s like sleeping on a cloud. The bedding is cool on touch but warm and cosy, so I’ve bought more

14 de enero de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Elaine,

Thank you so much for the lovely review! We’re delighted that you’re enjoying your bedding - “like sleeping on a cloud” is exactly what we aim for.

It’s great to hear you’ve already added more to your collection. We really appreciate your support.

Sleep well,
The Ethical Bedding Team

Valorada con 5 estrellas sobre 5

I ordered the soft/medium bamboo…

I ordered the soft/medium bamboo pillows in June, and due to a supply issue the pillows took longer than first thought to arrive. I was kept up to date with delivery and given a £20 voucher too. Once the pillows eventually arrived they were a perfect addition to my medium/firm bamboo pillow. Both are absolutely amazing to sleep on, the soft one is like a squishy mash mellow and the firm ones are a soft cloud. Both are amazing 🤩.

16 de diciembre de 2024
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Maria,

Thank you for sharing your experience! We’re so glad you love both pillows and that our team kept you informed throughout the process.

It’s wonderful to hear that the comfort and feel lived up to expectations - that’s exactly what we strive for.

Sleep well,
The Ethical Bedding Team

Valorada con 1 estrellas sobre 5

Missing order

Like previous customers have mentioned, I’ve received frequent emails asking if I’m sleeping well with my new product, but still no sign of it! Have had 2 follow-up emails advising that dispatch was delayed, but both those deadlines have been missed.
These are expensive products and customer service should be a lot better. Still don’t know if I’m going to receive the order I placed on 12th December…

22 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant silk eye mask

Really lovely silk eye mask which is very comfortable to wear and blocks out the light 100%

3 de julio de 2024
Opinión espontánea
Logotipo de Ethical Bedding

Respuesta de Ethical Bedding

Hi Davina,

Thank you for your kind words! We’re so pleased you love your silk eye mask - they really do make a difference for deep, uninterrupted sleep.

We’re grateful for your support and hope it continues to bring you restful nights.

Sleep well,
The Ethical Bedding Team

Valorada con 1 estrellas sobre 5

Zero customer service and faulty product…

Zero customer service and response to emails. My disabled daughter bought another set of bedding and the bedding went bobbly after 1 wash. I emailed to enquire what has happened as its expensive stuff and she has a sensory disorder which now renders her almost brand new expensive bedding almost useless to her. Really sad they cannot be bothered to respond in any way to help resolve this.

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience, will buy again

I bought bedsheets and a sleeping mask, all excellent products, soft and luxurious. I'm always looking for more ethical options and given the great experience I had with the website, delivery etc. I will definitely be making more purchases!

4 de noviembre de 2024
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Martin

Thank you so much for sharing your experience!

We’re thrilled you loved the sheets and sleep mask. Our team works hard to create genuinely sustainable, luxurious products, and it means a lot to know that came through.

Thanks again for choosing Ethical Bedding - we really appreciate your support.

Sleep well,

The Ethical Bedding Team

Valorada con 1 estrellas sobre 5

I didn’t get part of my order and NO REFUND

I didn’t get part of my order: some arrived, but not the rest. Emailed twice and no reply.
Requested a refund : no reply

Plenty of emails from marketing about how happy I should be with my new products.
But no CUSTOMER SERVICE whatsoever

DO NOT USE!

13 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

The customer service leaves a lot to be…

The customer service leaves a lot to be desired. I have emailed twice about returning an item I ordered incorrectly in order to swap it and have not had a response.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Ethical Bedding

Hey Charlotte

Thanks for shopping with us and apologies for the delay in responding to you!

We have been incredibly stretched lately but happy to have found a resolution.

Sleep well,

Ethical Bedding

Valorada con 5 estrellas sobre 5

Duvet and pillow cases - Love them

I have just put onto our bed the new duvet and we love it. It feels wonderful and light but still warm and cosy and the fabric the exterior is made from is so soft it feels like silk. I then sent for two pillowcases and they are exactly the same and feel like silk against my face when I am in bed - a wonderful product

26 de agosto de 2024
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Mrs Rowland

Thanks so much for shopping with us and leaving a 5* review!

Delighted to hear you are happy with your purchase and appreciate your support for our business.

Sleep well,

Ethical Bedding

Valorada con 5 estrellas sobre 5

Nothing else will do!

So soft on the bed and also on the planet! I have now been back for more three times! Nothing else will do.

16 de agosto de 2024
Opinión espontánea
Logotipo de Ethical Bedding

Respuesta de Ethical Bedding

Hi Sue

Thanks so much for shopping with us and leaving a 5* review!

Delighted to hear you are happy with your purchase and appreciate your support for our business.

Sleep well,

Ethical Bedding

Valorada con 1 estrellas sobre 5

Lied About Certifications

Lied about being certified by the Vegan Society and PETA. Their products used 'peace silk' which is also not vegan.

They are amounting a substantial amount of evidence of 'greenwashing' - as shown by the continual abuse of vegan charities' trademarks.

I would question the integrity and validity of their other claims - and any trademark or certification they claim to have until proof is provided for those too.

I am currently awaiting a response from regulatory bodies regarding the misuse of charity certificates and trademarks.

I am an advocate for companies that prioritise ethical and sustainable products, recognising that it is commendable when a business places the planet above profit.

I was initially heartened to see numerous certifications such as B-Corp status and ‘1% For The Planet’ on Ethical Bedding’s website, including the Vegan Society trademark.

However, upon discovering that Ethical Bedding utilised silk—a material contrary to vegan principles—I reached out to the Vegan Society for clarification. To my dismay, I learned that Ethical Bedding has neither permission nor authorisation to use the Vegan Society trademark.

More concerning is that Ethical Bedding explicitly states on their website that they are ‘certified by the Vegan Society’—a statement that has proven to be false.

The Vegan Society trademark is a symbol of trust for vegans, assuring that a product aligns with their dietary needs, lifestyle, and ethical values. The misuse of this trademark not only undermines this trust but also raises questions about what other claims might be exaggerated or untruthful. ‘Greenwashing’ and the manipulation of our perceptions hinder our ability to make genuinely sustainable and ethical choices.

I urge everyone to support products that reduce plastic use and promote sustainability, and that are free from the mistreatment, abuse, and exploitation of animals—including humans.

Yet, Ethical Bedding’s blatant misuse and abuse of a trademark without the consent of the owning organisation sets a dangerous precedent and reveals a troubling lack of transparency.

I am prepared to share the correspondence from the Vegan Society detailing their pursuit of this trademark infringement.

The email responses I received directly from the owner were rather worrying also. Perhaps you should just look up an interview with them as a character reference then decide for yourself if you can trust what this company tells you and sells you.

----

Response to reply from 'Ethical' Bedding:

29/08/2024

Your response fails to address the main issue: your false claims of Vegan Society certification. The Vegan Society has confirmed you do not have their permission to use their trademark, making your statements misleading. You continued to advertise and claim that you were certified as vegan by The Vegan Society despite knowing you were not.

Additionally, your use of silk in your bedding directly contradicts your vegan claims, undermining both the ethical and vegan principles you purport to uphold.

I've also informed PETA about your misleading claims and affiliations. They will likely review the situation to ensure there are no false associations with their name. Thank you for informing me of another misuse of a trademark.

I urge readers to watch the alleged ethical bedding owner's "Dragon’s Den" pitch. The video reveals an alarming detachment from reality and bizarre claims, casting serious doubt on your business and its integrity.

I am baffled as to why the company use this as some sort of marketing or endorsement. I wish I had watched the pitch prior to wasting my time perusing your products.

Given these issues, I call for transparency regarding your certifications and ethical claims. Your track record of misinformation necessitates clear, verifiable proof.

I am glad to have stumbled across this company - in order to flag the misuse of trademarks and the misleading claims - to protect consumers and respected charities.

Other than that, it's been a nightmare.

(As of 6 September 2024 - I have had a confirmation from PETA that 'Ethical Bedding' indeed DO NOT have any authorisation or permission to use their trademark and are not certified by PETA.)

16 de abril de 2024
Opinión espontánea
Logotipo de Ethical Bedding

Respuesta de Ethical Bedding

Hey Stuart

Your review is extremely unfair.

For a person who is self-professing to want to improve the world in some way, this isn't a particularly helpful way to go about that.

For context:
1. We were Vegan Society trademark registered up until early 2024 (which costs £thousands and a colossal amount of effort to meticulously demonstrate compliance)
2. We did not renew Vegan Society given the extremely high licencing fees
3. The products have not changed and are still 100% Vegan Society compliant

Additionally:
1. We are PETA registered
2. We are Vegan Friendly registered
3. We are an award-winning certified BCorp
4. We are '1% For The Planet' members

After dropping our license with Vegan Society (even though our products are STILL 100% vegan), we have been aggressively contacted on multiple occasions by Vegan Society scrutinising any link or reference to them on our website or on third party publishers. Given that there are literally thousands of web pages, publications and sources, it would not be feasible for us to scrape the entire internet and then remedy every single one. Notably, this wouldn't even be possible in most instances because we don't own the media ourselves.

The world needs less keyboard warriors and more people taking action towards genuine change through positive business practices and consumer spending.

It might be a sensible starting point to scrutinise your own personal impact on the world rather than nit-picking at a business which is demonstrably creating a more equitable world.

Sleep well,

James (Founder & CEO, Ethical Bedding)

Valorada con 2 estrellas sobre 5

Disappointed

I’m a side sleeper and often wake up with lines down my face which can take a few hours to disappear. I was recommended the Eucalyptus silk pillowcase, which I ordered. My order arrived quickly and very well packaged and environmentally friendly so that is a plus for me. But unfortunately the pillowcases for me have not lived up to my expectations. I still feel warm and wake up with lines down my face. For me I feel a little let down.

25 de mayo de 2024
Opinión espontánea
Logotipo de Ethical Bedding

Respuesta de Ethical Bedding

Hi Sarah

Thanks for shopping with us and leaving a review.

We are sorry to hear that you aren't 100% happy with your purchase.

Pillowcases in isolation won't be sufficient to regulate your body temperature sadly because there are so many other factors at play. For example: resting body temperature, room temperature, other bed materials / layers, clothing, etc...

With regards to lines on your face there are again multiple factors at play. For example: what pillows you are using, whether you are using pillow protectors or not, your skin plasticity, etc...

We wish there was a magic wand to fix both of these issues with a pillowcase, but sadly scientific advancements do not yet allow for this.

Sleep well,

Ethical Bedding

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