Ethical Bedding Opiniones 

364
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered a bedding set. Initially customer service was great. One item was out of stock so they replaced with a comparable item and added some freebies. Bedding arrived and duvet cover has a sm... Ver más

Valorada con 1 estrellas sobre 5

The bedding I ordered was much more shiny and thin than I thought it would be from the description. I decided to send it back for a refund. Firstly, they charge you a processing fee for a refund and t... Ver más

Valorada con 5 estrellas sobre 5

I've bought eucalyptus sheets and pillowcases from Ethical Bedding in the past and love them so much for their high quality and silky soft feel. This time I bought more pillowcases because they ar... Ver más

Valorada con 5 estrellas sobre 5

I am a fussy pillow snob and get very hot in bed, I've had feather / foam/ microfibre but I'm never satisfied ....until now. I have had another brand eucalyptus pillow cases which are good BUT the E... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa de cama
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de artículos para el hogar
  5. Colchonería

Escrito por la empresa

Designed to be more than just luxurious and more than just sustainable. Our luxury bedding and sleep products create a feeling of wellness whilst helping the natural world thrive. Eucalyptus silk is our speciality which has all benefits of silk for your skin and hair, but is easier to care for and cruelty free. Our range includes fitted sheets, flat sheets, duvet covers, pillowcases, bedding bundles, duvets, pillows, blankets, throws, mattresses, recovery/pregnancy pillows, pyjamas, loungewear, natural home fragrances and scented candles. We specialise in innovative textiles such as eucalyptus and bamboo, which are designed by sleep experts to specifically create the most scientifically sophisticated sleep products. We are an award-winning BCorp and donate at least 1% of our revenue to global sustainability initiatives. You can find out more about us here: https://ethicalbedding.com/pages/about-ethical-bedding


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 23% de las opiniones negativas

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3,6

Todas las opiniones

(364)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Only Bedding I’ll Ever Buy

Ethical Bedding is genuinely the only bedding I buy now. The quality is exceptional, soft, breathable, and beautifully made, and it somehow gets even better after every wash. What really sets them apart is their commitment to doing things the right way. Knowing the materials are ethically sourced and produced with care makes the experience even more special.

It’s clear this company genuinely lives by its values, and that makes supporting them even easier. Sleep is an investment, and this is one of the best I’ve ever made. It’s rare to find a brand that delivers both luxury and integrity so perfectly.

Highly recommend to anyone who values comfort, quality, and ethics.

27 de agosto de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Skye,

Thank you so much for such a thoughtful and generous review - it truly means the world to us. We pour a lot of care into every detail, from the materials we choose to the way we make and deliver them, so it’s wonderful to hear that shines through.

We’re so grateful for your continued trust and support - and completely agree, sleep really is an investment.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

Great eucalyptus bedding and splendid customer service

I have bought three sets of bedding from this company over the years, and am so pleased with them! They keep well in the wash, are super soft, great for dust mite allergy sufferers, plus they stay cool in summer. They also hold their colour well. Furthermore, the customer service is great; they communicate well and help you with any issues.

26 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Dana,

Thank you so much for your wonderful review - we’re thrilled to hear you’ve been enjoying our bedding over the years and that it continues to meet your expectations. It’s great to know the comfort, quality, and service have all stood out for you.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

Best pillows i have ever had

Best pillows i have ever had. I tried so many pillows of all prices and as a last resort tried these. One pillow replaced my two. So comfortable and supportive. My husband has now switched his two for one of the eucalyptus pillows and no going back. We have had them several months now and still supportive. Worth sticking with an ethical company especially during hard times.

26 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi there,

Thank you so much for your lovely review - we’re thrilled to hear you and your husband are both enjoying your eucalyptus pillows and finding them so supportive. It’s wonderful to know they’ve made such a positive difference to your sleep.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

No regrets whatsoever

What can I say? I’m a convert. I’m recently widowed, and for the first time in my life, I’ve had to replace bedding. Something my wife had always done. After much research, I just heard about Ethical Bedding, and honestly, this was the best decision I could’ve made. The quality and feel of all of their products are outstanding. I even find myself going to bed early and getting up late as they are so comfy. I would have no hesitation recommending it to others to spend a little more and get so much in return. Customer service has been outstanding, delivery has been rapid, and I’ve taken full advantage of the generous rewards scheme. My advice to all is to try it; you won’t ever go back to cotton.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Ian,

Thank you for such a heartfelt and generous review - it truly means a lot to us. We’re so pleased to know your new bedding has brought extra comfort and care during a difficult chapter. It’s exactly why we do what we do.

Wishing you many restful nights ahead.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

Fantastic - I placed a second order immediately…

I placed a second order almost immediately after my first as the quilt I purchased is so fantastic. The perfect weight, soft, cosy and versatile. Particularly good for my son who has sensory challenges. Customer service was lovely. I hope to use them again.

10 de septiembre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi there,

Thank you so much for your lovely review - we’re delighted to hear how much you and your son are enjoying your new bedding. It’s wonderful to know the comfort and quality have made such a difference.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

I love my ethical bedding sheets

I love my ethical bedding sheets - these guys do a generally great job as a forward thinking and eco concious company but aside from that the quality of the product is supreme. They’re so soft and luxurious, I will never go back to another type of bedding.

I understand they have had some issues with ripple effects from Trump’s tariffs and that has affected recent orders, but want to make it clear that this is not the norm and sometimes businesses run into issues like this. My order came rapidly and efficiently when I bought my products. An excellent service all round.

26 de noviembre de 2024
Opinión espontánea
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Respuesta de Ethical Bedding

Hi James,

Thank you for your thoughtful and generous feedback - we really appreciate your understanding and kind words. It’s fantastic to hear you’re loving your sheets and that our values and quality continue to stand out.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

I have been using the Eucalyptus…

I have been using the Eucalyptus bedding since the company launched. I have been very happy with it.
I have been looking to get another set as It may need replacing soon or I may change colour.
I looked on the website and see orders I delayed. I am happy to wait because I love this bedding.

26 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Lesley,

Thank you so much for your continued support - it means the world to us that you’ve been with Ethical Bedding since the very beginning. We’re so happy you still love your bedding, and we truly appreciate your patience while we restock.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

The bedding is incredible

The bedding is incredible. Very luxurious and comfortable. I tried different bedding over the years from other companies but nothing compares to the product suppled by Ethical Bedding!….I highly recommend their products.

26 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi there,

Thank you for your amazing review - we’re delighted to hear how much you’re enjoying your bedding and that it stands out from everything else you’ve tried. Your kind words and recommendation mean a lot to us.

Sleep well,
Ethical Bedding

Valorada con 5 estrellas sobre 5

Customer service is amazing

Customer service is amazing and when I missed an offer email they refreshed the code for me to still benefit from the offer. I have not had any issues with stock although I know some people have but this is out of the companies control and I think people are too quick to write a negative review rather than let a company sort it out in my experience. I love my eucalyptus silk pillows so much I bought another set and my mother has also bought two lots. I am excited for their new products too. Good value for money for the quality and ethics.

13 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Louise,

Thank you so much for your lovely review - we’re delighted to hear how happy you are with both our customer service and your eucalyptus silk bedding. It means a lot that you’ve shared such kind words, and we’re thrilled your family loves their sets too.

Sleep well,
Ethical Bedding

Valorada con 1 estrellas sobre 5

They force you to pay a 25% return…

They force you to pay a 25% return "fee" if you return items - which is of course not included as information before you buy the item

23 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Nathalie

Thank you for your feedback, and we're genuinely sorry to hear this left you disappointed.

To clarify, our return policy is clearly stated on both our product pages and checkout, and the 25% handling fee only applies to non-faulty returns (as these items can no longer be sold as new). This simply covers the cost of inspection, repackaging, and restocking rather than being a profit-making fee.

That said, we always want customers to feel treated fairly. Please email our team at support@ethicalbedding.com referencing your order number, and we’ll review your case again to ensure everything has been handled correctly.

Sleep well,

Ethical Bedding

Valorada con 1 estrellas sobre 5

Avoid Avoid Avoid and lies!

Avoid Avoid Avoid!!!
Poor Customer Service/Long Shipment Delays!!!!
I have tried in vain to amicably resolve an issue with the owner James Higgins, in summary i ordered a bed set in grey as part of their Final Sale items, this set included a bed sheet, duvet and two Oxford pillow cases.
Upon arrival the two Oxford pillow cases were missing, from emailing their customer service team they firstly queried if i ordered the pillow cases, I then had to provide back up to support these were part of the set.
Their customer service colleague, Lucy, apologised and confirmed the missing two pillow cases were being dispatched that day, based on this i made up our bed with the base sheet and duvet cover in anticipation of the pillow cases arrival.
Upon arrival of the pillow cases and to my horror they-were a darker version of grey, so did not match our base sheet or duvet. I of course challenged this only to be told that they no longer stock the lighter grey set, and the darker is the new colour!
I asked to return the bedding set only to be told that I could not as the bed sheet and duvet had been used!
After several emails of requesting their support in refunding my money or supplying a full set in the same colour, I received an email from the owner, James, firstly insulting me by saying that there were other platforms to message if I needed continually contact them, this rude comment was based on my constant chasing emails with no reply, you will see other reviews stating the same in that their Customer Service is difficult to get hold of!! James went on to say that their T&Cs state they cannot accept refunds and their decision was final, James went on to say that at the time of my purchase there was a disclaimer on their website with regards to potential colour variation, I cannot see this disclaimer and have politely requested on many occasions for a copy of this disclaimer, but I have been sent nothing!
I am now having to take this matter to court to seek resolution and fairness, James remains reluctant to share with me this disclaimer and resolve this matter amicably.
I warn you to be cautious before placing an order as the colours can vary and you could up with different shades across your bedding sets!
In addition, they are knowingly having severe issues with supply from China and some stock is taking over 3 months to arrive, I still await arrival of a white fitted sheet, from another set that was ordered, which was ordered in early August!
Please note they are still actively selling this item on their website with no notification to consumers of their severe supply issues! You have been warned!!!!

In reply to your response to my feedback, this is utter rubbish and lies. I have requested on 5 occasions for you to forward to me a copy of your disclaimer to support your claim that items in your final sale may vary in colour, but you have NOTHING TO SUPPORT YOUR CLAIM!!! In addition to your offer of credit, you have failed on two occasions to send me a full complete set, so why would I place more orders only to be further disappointed!!!

17 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Mr Baalham,

We’re really sorry that your experience has felt frustrating and that communication wasn’t up to our usual standard.

To provide some clarity: your order was part of our Final Sale range, which included last-run fabrics and colours that can occasionally vary slightly between dye batches. When the lighter grey shade sold out, we dispatched the remaining stock to complete your set as quickly as possible. Our team also arranged additional goodwill credit and discounts at the time to help make things right.

We completely understand how disappointing the situation must have felt and have since updated our Final Sale listings to make colour-variation and returns guidance even clearer to avoid any future confusion.

Your case has been reviewed in full and is now resolved, but if you require confirmation of any details, please reach out to support@ethicalbedding.com and our team will be happy to assist.

Sleep well,
Ethical Bedding

Valorada con 1 estrellas sobre 5

Stay away!

The bedding its self is lovely and really luxurious feel if you want mismatch bedding!. I have now gone to trading standards and going to small claims court as they have no intention in providing the bedding they sell you. They take your money and don’t provide what you order. I ordered a white set bedding beginning August, it’s said on website 3-4 days delivery, after two weeks still no delivery, I enquired and replies was they are waiting on super king ffitted sheet stock but happy to send out rest of the order till it comes in. Then they went quite on me, I husband wrote to ask them how long we will be waiting. They said approximately 3weeks. Im still waiting on this white fitted bed sheet and it near end October! We then bought a super king grey set, this set turned up with out the Oxford super king pillow cases. On enquiry where is was they said we didn’t order them. I had to send evidence that these came in the bedding set! Surely they know what sets they put on sale. Eventually they sent us out two super king oxford pillowcases. However when they arrived they are a different grey to the set we purchased. We have contact them regarding this to be told they changed their colour. So now we have another incomplete set.

Basically we have spent over £730 for 2x bed sets in two colours grey and white and neather set is complete. Really poor for service for the price of this bedding. We have contacted trading standards who are looking in to this company. So I apeal if you are having issues with Ethical Bedding do not stand for their lies, CONTACT TRADING STANDARDS. This will be the only way to bring Ethical Bedding to accountability. Do not let them steal your money for products they CAN NOT Deliver.

4 de octubre de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Georgina,

We’re sorry to hear that you were disappointed with your experience. As explained privately, your order was affected by an unexpected supply delay, and a full refund has already been processed to resolve this.

We’ve provided several goodwill gestures and communicated transparently throughout the process.

If you believe there is any remaining issue, please reach out to our support team at support@ethicalbedding.com, we’ll review and confirm immediately.

Kind regards,
The Ethical Bedding Team

Valorada con 5 estrellas sobre 5

Top quality unique design

Superior materials.
Company with a real ethos to craft and supply real organic luxury bedrooms and bathrooms items.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Daoud

Thanks so much for the lovely review. We obsess over materials and design, so it means a lot to hear that come through. If you ever need anything, our team is at support@ethicalbedding.com.

Sleep well,

Ethical Bedding

Valorada con 1 estrellas sobre 5

Order items missing and promises of…

Order items missing and promises of delivery time frame failed. I ordered in July 2025. No updates. Still waiting 18 October 2025. Was offered a 35% refund when I emailed to cancel the order. (Update 18 October 2025).

18 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Been waiting over a week now for our…

Been waiting over a week now for our order although we had an email to say it was dispatched 4 days ago, sadly you can only email the customer care team as no phone contact is allowed, they say by email they will look into the whereabouts of our order but heard nothing!!!

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

RETURNS POLICY

Your terms :
You may return eligible items within 14 days of delivery, provided that: YES
• Items are unused, unwashed, and in resellable condition YES
• Original packaging is intact and undamaged. YES
• You initiate the return via your Ethical Bedding customer account. YES
• You have proof of purchase or order confirmation. YES

And you have refused a refund despite your written acceptance

Content of this email will be posted for others to read

Tony PATEMAN

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Part of the order missing

We ordered over £400 worth of bedding including a new duvet and pillows last week, however when it arrived part of the order was missing. Despite several emails and completing the contact form on their website, no one has responded (not even and acknowledgment email)
Not sure what else to do as there doesn’t seem to be another way to contact this company - I definitely wouldn’t recommend ordering from them.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great Company

I was pleased to see the ethical credentials of this company. The pillow was sent quickly and arrived in perfect condition. I ordered the medium-firm which is in fact softer than I anticipated but it's like sleeping on a cloud!! It's made well and the price I paid was very good. Recommended.

10 de abril de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Judith,

Thank you so much for your lovely review! We’re delighted that you’re happy with your pillow and that it arrived quickly and in perfect condition.

It’s great to hear you’re sleeping comfortably - that’s exactly what we aim for. We really appreciate your kind words and recommendation.

Sleep well,
The Ethical Bedding Team

Valorada con 5 estrellas sobre 5

Quick delivery and nice product

Quick delivery and nice product. I bought the silk pillowcases and I have already noticed the difference in the quality of my hair. The package included a complimentary tote bag which I appreciated.

10 de abril de 2025
Opinión espontánea
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Respuesta de Ethical Bedding

Hi Nadia,

Thank you so much for your kind review! We’re delighted you’re enjoying your silk pillowcases and already seeing the difference - that’s exactly what we love to hear.

We’re also glad you appreciated the little tote bag bonus - it’s our way of saying thanks for supporting sustainable sleep.

Sleep well,
The Ethical Bedding Team

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