EU Fleet Solutions Limited Opiniones 

3849
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... Ver más

Valorada con 4 estrellas sobre 5

The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... Ver más

Valorada con 5 estrellas sobre 5

Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mensajería y reparto
  2. Servicio de business-to-business
  3. Servicio de mensajería
  4. Servicio de entrega
  5. Compañía naviera
  6. Servicio de transporte

Escrito por la empresa

EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(3849)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Old-fashioned 5***** service.

I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worried as i had the best part of a week's notice, a text 45 mins before delivery on the day, and arrival on time. The drivers, Arthur and Dom, were instantly likeable and very polite. They had to negotiate around a tricky doorway and made it look easy through thought and not brute force. I have a further order with the Lancashire company and hope that they use EU Fleet Solutions Ltd. and the same drivers again. Have no worries, your precious goods are safe in their hands.

25 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They gave no notice thatNo Customer Service delivery would…

They gave no notice that delivery would be 4 days early. Left very heavy and large parcels p with my young daughter and did not take up to bedroom as promised.

Phoned to complain 3 times manager was supposed to call back but didn’t. 2 emails to customer service but no response. Avoid this company .

21 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COST

AVOID AT ALL COST. Bought Furniture in June and still waiting in October for "EU Fleet Solutions" to deliver it.?Lies about phoning back, and lies about delivery dates. AVOID AT ALL COST.

24 de octubre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delayed delivery

Ordered 2 wardrobes from Furnicomp on 8th Sept and did not receive them until 5th Oct. The people I spoke to at EU Fleet Solutions were all very nice, but the lack communication and broken promises even from the Managing Director was not good. They basically had no deliveries near me which delayed my delivery for nearly a month.

5 de octubre de 2022
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service. From beginning to end I had trouble. They gave very little notice of delivery. Changed time slot 2 days before delivery and then arrived 1 hours and 10 minutes late. The drivers seemed to struggle lifting the furniture. Boxes are badly damaged and very dirty. Not a good experience, I'm hoping none of the furniture is damaged because I really don't want to have to deal with this company again.

6 de octubre de 2022
Valorada con 5 estrellas sobre 5

DELIVERY MEN TEXT ME 30 MINUTES BEFORE…

DELIVERY MEN TEXT ME 30 MINUTES BEFORE COMING AND THEN CALL ME 5 MINUTES BEFORE TO LET ME KNOW EXACTLY WHEN HE WILL ARRIVE.I REALLY LIKE THAT HE WAS KEEPING ME UPDATED.HE DELIVERED MY FURNITURE TO LIVING ROOM AS I ASK HIM THANK YOU SO MUCH.

1 de octubre de 2022
Valorada con 5 estrellas sobre 5

very efficient

called a day before to make sure someone would be in and gave a time slot. also phoned 20 - 40 minutes before delivery ..... very efficient.

7 de septiembre de 2022
Valorada con 1 estrellas sobre 5

Useless

Useless. Never call back. Delivery should have arrived today and after various calls and emails they still haven’t confirmed a delivery date - the most useful information I’ve been given is that it won’t be here for at least six days! Cheers

8 de septiembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

The delivery arrived promptly and…

The delivery arrived promptly and everything was satisfactory but I have not given a 5 rating as the delivery man suggested that it would be easier to unpack the table if it were placed upside down. This was a mistake as we had to repack the "marble top" (which was extremely heavy) before turning it the right way round. I am sure he was trying to be helpful but it proved not to be so. Please ensure that the person making the delivery is aware of what he is delivering before giving advice. Thank you.

7 de septiembre de 2022

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