EU Fleet Solutions Limited Opiniones 

3849
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... Ver más

Valorada con 4 estrellas sobre 5

The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... Ver más

Valorada con 5 estrellas sobre 5

Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mensajería y reparto
  2. Servicio de business-to-business
  3. Servicio de mensajería
  4. Servicio de entrega
  5. Compañía naviera
  6. Servicio de transporte

Escrito por la empresa

EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(3849)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Didn’t arrive in the original time slot…

Didn’t arrive in the original time slot had to contact them.
On arrival one person took item upstairs struggled with this & used my white wall to lean on all the way up for support & scuffed my white walls. So I then told them not to take rest up to leave them downstairs.

20 de julio de 2022
Valorada con 1 estrellas sobre 5

Bought an item off of Wowcher

Bought an item off of Wowcher, with delivery stated 13/7, nothing arrived, no contact either. Still nothing heard so found contact number and contacted them on Friday 15/7. No guarantee of when delivery could be made even though tracking said they’d had the item since 8/7 and was told they would contact when they could deliver. I explained I was having guests arriving Friday and needed the item before then, still made no difference.

Item warehouse has now arranged delivery through another distribution centre.

19 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Happy Customer

The two guys who delivered my furniture were so helpful .. Very Pleasant and chatty
They were very careful with my parcel as it was heavy
and placed it in my home
Arrived earlier than expected .. Great
Thank you so much

18 de julio de 2022
Valorada con 5 estrellas sobre 5

Fabulous Customer Service

A brilliant & professional customer experience from the team.
I was kept fully informed about the progression of my order through to deliver online and by phone calls.
The delivery men were on time and very accommodating in help to put the heavy package where it was easy for me to unpack.

17 de julio de 2022
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I was very surprised at this company as I have never heard of them. Someone from the office called me to say a driver was in the area & could make a delivery that day if I wanted, I agreed & driver called me 20 mins later to say will be there in 15 mins ! Polite guys , asked where I wanted them to put my delivery which was great as it was heavy garden furniture, super 5*service . Well done

17 de julio de 2022
Valorada con 2 estrellas sobre 5

Signature signature

The team turned up on time as they said and then demanded a signature before they would bring anything in.. My asked why she should siign before she had seen it.. Only to be told signature signature before we enter.. Productss then left with no opportunity to check them to see no damage or shortages.. Poor service

11 de julio de 2022
Valorada con 5 estrellas sobre 5

Had to put delivery back wasn't a…

Had to put delivery back wasn't a problem and re delivered ASAP.

8 de julio de 2022
Logotipo de EU Fleet Solutions Limited

Respuesta de EU Fleet Solutions Limited

Hi Steven

Thank you for your patience and for taking the time to send us your amazing feedback. The 5 stars goes a long way to help us improve our service to great customers like yourself.

Have a fantastic day!

Kind Regards
Steven

Valorada con 5 estrellas sobre 5

Excellent service

7 de julio de 2022
Logotipo de EU Fleet Solutions Limited

Respuesta de EU Fleet Solutions Limited

Hi Alex

Thank you for your 5 star feedback. It is massively appreciated and we're delighted that you had a positive experience.

Kind Regards
Steven

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