EV Extras Opiniones 1472

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

first time buying my hybrid Audi the garage that I purchased from a well-known chain were not very helpful at all in telling me about the different charges contacted EV extras. I was astounded by the... Ver más

Valorada con 5 estrellas sobre 5

This team are absolute top chaps! I ordered from the store and was given full updates. They were let down by their counter and when I complained their customer service was second to none! Can’t recomm... Ver más

Valorada con 5 estrellas sobre 5

Very quick delivery, the cable of 1.8m is slightly abit short for what I wanted it for as a 2m would have been better as a 3m would be too long! I now position the car more closer and it works perf... Ver más

Valorada con 5 estrellas sobre 5

Ordered a 5m type 2 charging cable which was delivered promptly by DHL (a reliable courier) on my specified day. Cable was very good value, has a guarantee and appears to be of very good manufacture q... Ver más

Información sobre la empresa

  1. Estación de carga de vehículos eléctricos

Escrito por la empresa

EV Extras a family run business for all your EV charging needs.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fantastic customer service support we…

Fantastic customer service support we understand estimated the length of the 3 pin cable. Quickly contacted the team asking for an exchange. Then return the cable order the new one at the reduced price to make up the full cost plus was given a Black Friday discount with in 24 hours we had sent the short cable back and we received the longer cable back.

Thank you

27 de noviembre de 2025
Valorada con 4 estrellas sobre 5

Would have been 5* but carrier delay

Would have been 5* but carrier delay. Advised out for delivery but did not do so until next day.

26 de noviembre de 2025
Logotipo de EV Extras

Respuesta de EV Extras

Please accept our apologies for the delay with the carrier .

We thank you for your custom and your kind feedback

Valorada con 1 estrellas sobre 5

Item not shipped

I have paid extra for next day delivery but after several days my item wasn't even shipped. Stay as far as possible from these people.
Now they blame Black Friday and couriers, however as per provided tracking number my item never left their warehouse. Total clowns with childish excuses.

29 de noviembre de 2025
Opinión espontánea
Logotipo de EV Extras

Respuesta de EV Extras

We are very sorry for your experience and can understand your frustration, please accept our apologies.

The cable was sent on a next day service to your address in Scotland.

Being the week of Black Friday the logistics and courier network was stretched and consequently we fell below our usual levels of service in terms of delivery with the item being delayed in being picked up from our warehouse by the courier.

As soon as you made us aware of this issue we contacted you in person and have now processed a full refund for you as per your request . We have been as honest and transparent as we could be with you.

We are sorry once again for the inconvenience this may have caused

Valorada con 5 estrellas sobre 5

Great products and super quick delivery

After buying a Wottz Granny charger and being extremely pleased with the product and the super quick delivery, I then upgraded to a Wottz 32amp portable charger and once again I was very pleased with the top quality product and the quick delivery.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a problem with my order

Had a problem with my order, totally caused by me, I was very professionally and politely assisted by Kathryn who sorted me out. Thank you Kathryn and thank you EV Extras, you’ll go far, assuming you’re charged up.

18 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and products

I needed a replacement three pin charger and a web search gave a few limited options.
It was nice to come across this UK based business with a very helpful and well presented website, the ordering process was straightforward.
The communication was excellent ( I'd made an error on my e-mail ) this was checked and also my purchase was checked to see that I had ordered the correct cable.
Even though it's clearly stated regarding next day delivery terms and conditions my cable still arrived on a Saturday this was impressive, including the couriers communication and ability to track it's progress
Oh and just to say the item was well protected and it's quality replacement
cable, based on my whole experience I would recommend EV extras for your cable and accessories needs

13 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Charger for Mistubishi stopped working

I bought a charger for a Mistubishi Outlander 6 months ago which arrived promptly. From the beginning it didn't work consistently and often needed swithcing on and off several times before it charged. Two weeks ago it stopped working altogether. I sent a detailed account of my problems to ev-extras 10 days ago, and a reminder 3 days ago, but have had not response.@

4 de noviembre de 2025
Opinión espontánea
Logotipo de EV Extras

Respuesta de EV Extras

Dear Hilary

We are very sorry to hear of your experience .

We respond to customer promptly as we know the importance of a quick turnaround in EV charging.

We have checked our inbox and junk files and cannot find any correspondence from you.

We have requested further information via Trust pilot and no further details have been provided to date. We have no order in your name relating to this time frame . We can therefore only assume you are confusing us with another supplier but if you are able to provide further details we will be happy to support

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