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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve bought several things from evenstrokes website now. Next day delivery. Customer service is brilliant and it’s the cheapest we’ve found especially with the returning customer points scheme for mo... Ver más

Valorada con 5 estrellas sobre 5

Fantastic customer service. We ordered some kit and oil a few days ago. One item was out of stock, but EvenStrokes contacted us to let us know straight away. Instead of holding back the entire ord... Ver más

Valorada con 1 estrellas sobre 5

this guy is a conman, paid £890 for Kite wheels he didn't even have em, sent an e-mail asking if I needed sprockets discs fitted for next -day delivery knowing he didn't even have the wheels? 3 weeks... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Didn’t receive motorbike parts that i paid for . Ive had zero notification that the order has been placed . Money was debited from my account same day . Not responding to emails, no response from the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de deportes de motor
  2. también en la categoría
  3. Tienda de ropa deportiva
  4. Tienda de vestimenta deportiva

Información proporcionada por diversas fuentes externas

UK motocross parts and clothing store.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,5

Todas las opiniones

(228)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Item never arrived

After not receiving my item I got in touch with them , they said the courier had lost it and would send me another item. This never came either, so tried emailing them again and again, no reply so gave up.
Terrible service, avoid.

21 de mayo de 2024
Valorada con 1 estrellas sobre 5

Didn’t receive motorbike parts that i…

Didn’t receive motorbike parts that i paid for . Ive had zero notification that the order has been placed . Money was debited from my account same day . Not responding to emails, no response from their chat facility. Phone number doesn't work any longer . Various different business and trading addresses on the web. 17 1 star reviews on here all saying , scammers and lost their money ect .
UPDATE . I got a refund after i disputed the transaction with my bank . Ive never received an email from Evenstrokes . They tried to get this review removed but trustpilot judged against them . They still have these parts i wanted listed on their site even tho they claim out of stock . I have screen shots of this .

21 de mayo de 2024
Opinión espontánea
Logotipo de Even Strokes

Respuesta de Even Strokes

Hi Neil, all your reviews are 1 star for all the companies you bought from? We communicated as others have done. You received the refund for the £3.38 part.

Live Chat replied: Hi Neil, the HEX HEAD FLANGE BOLT SMALL M6X1.0X30 8MM 10-PACK you ordered was out of stock with Apico our supplier. We did email but had no reply. The refund was made on May 31st. Really sorry. As soon as they are back in stock with Apico we can update you.

We have moved business premises once in 4 years.

Valorada con 1 estrellas sobre 5

I bought a red Preston Petty mudder…

I bought a red Preston Petty mudder front fender on their Ebay platform, then received an email saying they only had the shiney red motocross version, I said I only wanted it if it had identical lines/design to the mudder. They replied it's identical just shiney rather than matt finish. I received the item and as I suspected a completely different design fender. Untrustworthy don't believe a word, I will be sending it back!
Ok, so I printed out the return postage label only to arrive at the Post Office to be told it didn't cover the items weight... so I paid over £11 myself to return the package. They received it 2 days later( Parcel force photo proof of delivery) which is now over 7 day ago. No refund, no replies to communication, they have both the £44 fender and my £44 pounds plus £11 return postage. It doesn't end there, still no reply from them and they've closed their Ebay shop for a month. That's called quality customer service or is it actually called fraud!
Update in reply to your reply- no one has called me full stop. I am very easy to get hold of by both email and phone. Excuses and nonsense. All you had to do was supply the item I bought. You didn't but then thought you'd pass off another item hoping I would just say "oh well I might as well keep it" and then when I call you out you don't like it and whine! Even now you haven't actually said when I will receive my refund.

15 de marzo de 2024
Opinión espontánea
Logotipo de Even Strokes

Respuesta de Even Strokes

The above review is inacurrate. Because the buyer didn't get the result he wanted he has written this review.

This is what eBay has said.

eBay has offered the following reply.

This case is now closed

Hello James,

We've reviewed this case and closed it without refunding the buyer.

The case won't affect your seller performance. Any Feedback left for this transaction will be removed.

The buyer did not return the item to you within the required time frame.

Valorada con 1 estrellas sobre 5

I ordered at 21.2.24

I ordered at 21.2.24, payed with PayPal. But it seemed that it was cancelled from evenstrokes instantly, because i've got refund information from PayPal. But at 28.2.24 the refund was cancelled. I've tryed to contact, but no answer until today.
Meanwhile i had to order from other store. This behavior is not perfect to stay in business.

3 de marzo de 2024
Opinión espontánea
Logotipo de Even Strokes

Respuesta de Even Strokes

Apologies ingmar. An email was sent to explain the situation, which was the product was out of stock from our UK supplier. An email was sent to explain the situation.

Valorada con 1 estrellas sobre 5

Ordered 18 days ago no update after sending a few emails.

Ordered 18 days ago no update even after sending a few emails. But if a shocker

1 de enero de 2024
Logotipo de Even Strokes

Respuesta de Even Strokes

Matthew's third purchase with us, two previous ones, were successful. Unfortunately, we lost our only member of staff at the end of December. Matthew's order didn't go out of time (my fault). Human error on this one I'm afraid.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Product was delivered promptly, in the correct size and colour. Excellent communication throughout, will defo order again. 10/10

15 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please do not deal with this company !

Please do not deal with this company !
My son incorrectly ordered the wrong parts, we have emailed 3 times, phoned on countless times and left lots of text messages! NO REPLY. Emails directed to Emma at Even Strokes - nothing !! I will send back the part tomorrow by recorded delivery and pray they will refund my son his money !!

26 de junio de 2023
Opinión espontánea
Logotipo de Even Strokes

Respuesta de Even Strokes

Replied 3 times to the incorrect email and called using an old number. As soon as Maria sent through a message on behalf of her 19 year old son on live chat it was refunded straight away.

Valorada con 5 estrellas sobre 5

superb company

superb company, great communication, nothing is too much trouble. very reasonable prices, great shipping. will recommend.

17 de abril de 2023
Opinión espontánea

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