We’ve bought several things from evenstrokes website now. Next day delivery. Customer service is brilliant and it’s the cheapest we’ve found especially with the returning customer points scheme for mo... Ver más
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Consulta las opiniones de los clientes
Fantastic customer service. We ordered some kit and oil a few days ago. One item was out of stock, but EvenStrokes contacted us to let us know straight away. Instead of holding back the entire ord... Ver más
this guy is a conman, paid £890 for Kite wheels he didn't even have em, sent an e-mail asking if I needed sprockets discs fitted for next -day delivery knowing he didn't even have the wheels? 3 weeks... Ver más
La empresa ha respondido
Didn’t receive motorbike parts that i paid for . Ive had zero notification that the order has been placed . Money was debited from my account same day . Not responding to emails, no response from the... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de deportes de motor
- también en la categoría
- Tienda de ropa deportiva
- Tienda de vestimenta deportiva
Información proporcionada por diversas fuentes externas
UK motocross parts and clothing store.
Información de contacto
Reino Unido
- evenstrokes.com
3,5
Medio
228 opiniones
No consta que haya invitado a opinar recientemente
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Mx trousers and gloves
Great item arrived early super service thankyou
4 de diciembre de 2021
Opinión espontánea
Extremely bad service no items arrived
I am extremely dissatisfied about the service . I ordered and paid for a helmet which was meant to be delivered with 4 days . It did not arrive! I contacted the company and they said that they would deliver it the following day!!..this again did not happen!!..after the 3rd time that I contacted them they said they would speak with the delivery company and chase it up!!..it still has not arrived and they have not even bothered to communicate with me!!..I am fed up with chasing them and I am now nearly £100 down with no item !!..completely awful service would not recommend this company!!..will be going to Trading Standards !!
15 de octubre de 2021
Opinión espontánea
Respuesta de Even Strokes
Unfortunately we were let down by our previous logistics company Caribou who took on a lot of contracts and could not deal with them, we were one of many companies that have had issues. We are still trying to retrieve all the items that are stuck in depots around the country. We have now got a contract with Hermes and this is proving to be very good even in peak season. We're really sorry that the experience wasn't up to our usual level, however we have made sure that it won't happen again by changing companies and having a solid plan if that fails as a back up.
Excellent service
8 de octubre de 2021
Respuesta de Even Strokes
Thanks Mark for the review, much appreciated.
Waited 6 days for delivery & still no response to my email
I brought my items on a Friday as they offered 48hrs delivery so it said it would be delivered Monday. I never received my items until Thursday evening & when I’ve sent them an email they still have never replied. Although the items are what I order I wasn’t able to give the item to the owner (friends birthday on the Wednesday) when I visited & will now have to wait a couple of weeks until I see them again. They haven’t even apologised yet,
Hopefully this will encourage a reply.
1 de octubre de 2021
Respuesta de Even Strokes
Hi Nikita, we're sorry to hear of this delay, we're a small team and unfortunately had a few people off work through sickness, so it did slow down our shipping times for a few days, but this should not have resulted in the delay you've experienced so please accept our apologies for this. If there is anything else we can help you with please let us know on email or messenger and we'd be happy to help you. Thanks again for shopping with Even Strokes.
Oil delivery
Ordered the oil on Saturday and it arrived on Wednesday. Great price and great service.
Courier updates weren’t great but hey I’ll be a returning customer
12 de septiembre de 2021
Respuesta de Even Strokes
Hi Rowan, thanks for the review and for flagging up that the courier updates could be improved. We'll speak with our Courier to see that updates are better in future. Thanks again for shopping with Even Strokes
They haven’t replied to txt or email…
They haven’t replied to txt or email after sending me the wrong tyre won’t buy another thing off them
6 de septiembre de 2021
Respuesta de Even Strokes
Hi John, we're really sorry for this, we implemented a new email & phone ticketing system which just hasn't worked, and its meant we've missed important messages like yours. We've now got this resolved, and i can confirm your tyre was posted a few days ago. We hope you’ll consider us again so we can prove to you that this was a one-off. Best regards. Even Strokes
I have emailed them and try to get in…
I have emailed them and try to get in contact with someone at EvenStrokes to get an update on my package or at least a tracking number but have not gotten a response. I got an email saying my package has shipped but now that email is no where to be found and I was not given a tracking number in that email. I hate leaving bad review but because my order was over 200$ I am quite upset.
4 de septiembre de 2021
Respuesta de Even Strokes
Hi Aaliyah. Apologies for this, your item was posted out and subsequently returned to us by the courier a few days later. We've spoken with the courier to understand why but in the meantime we've now issued you a full refund.
Disappointed you have sent me numerous…
Disappointed you have sent me numerous emails regarding the goods and your service but I haven't received the goods from you yet
20 de julio de 2021
Respuesta de Even Strokes
Hi David, Thanks for your messages, it seems our emails may not have been getting through to you, so apologies for for this. As confirmed in our emails, your order was shipped out last week, if there is anything further we can help with please do let us know on email, phone or messenger. Thanks again for shopping with Even Strokes.
Super service delivered next day…
Super service delivered next day amazing ++ Recommended.
17 de julio de 2021
Opinión espontánea
Product review
Price and product were mega, on time and no problems. deffo use again!
9 de julio de 2021
Very satisfied
8 de julio de 2021
Perfect will definitely use again
7 de julio de 2021
I have bought all my Mx and my sons Mx…
I have bought all my Mx and my sons Mx gear from here and the clothing and boots are top quality and the delivery time is so quick. I got my second order the next day. Always got offers on so yes highly recommend
17 de junio de 2021
Quick delivery and excellent products
8 de junio de 2021
Excellent service
5 de junio de 2021
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