Hewer Facilities Management LtdOpiniones 

283
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Professional, empathetic and knowledgeable. Was called out in the middle of the night and was able to solve the issue. Excellent service. Shout out to Kenny- thank you for your help.

Valorada con 5 estrellas sobre 5

Been with Hewers for a number of years under their failsafe plan.....receptionist girls and engineers you cannot really fault. Today though was an exception, Alan and Alfie visited to service my bo... Ver más

Valorada con 5 estrellas sobre 5

Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de calefacción
  2. Electricista
  3. Servicio de instalación de gas
  4. Fontanero

Escrito por la empresa

The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(283)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

a massive thankyou

Just a massive thankyou to Brian and Steve for the work undertaken on our property recently. They went above and beyond to ensure the plumbing and fitting needed in the kitchen was sorted with high levels of workmanship and communication
Thank you
David and Lindsay

1 de octubre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to Brian and Steve, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Mitch was a very polite and…

Mitch was a very polite and professional young man.
Explained what he was doing and why.cleaned up and left no mess.

8 de octubre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mitch, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

New boiler installed

The work carried out by the lads was completed to an excellent standard, they were considerate and polite and friendly. When finished they made sure everything was left clean and tidy and working properly. I would highly recommend well done lads

6 de octubre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Nicholas gakumbi, amazing man!

Nicholas gakumbi came to my property to carry out gas checks, such an amazing man! Went above and beyond to make sure everything is working the way it should be, sorted out my problem with my boiler which had been getting annoying and explaining to me what the actual problem was! Thank you so much for going the extra mile and helping me!

7 de octubre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Annual gas home safety check.

I was extremely happy with my gas home safety check by Colin Baker today, he was friendly informative and efficient. He was also happy to rearrange my appointment with a neighbour as I had to pop out just as he arrived for which I was very grateful. Thanks Colin.

6 de octubre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Happy Customer

Mark (electrician) called ahead as requested and arrived exactly when I was told. Very polite and understanding of the barking dogs which were shut away. He completed his work explaining everything and showed me what was done giving me full confidence. Thank you very much Mark. A job well done and a happy customer

2 de octubre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mark, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

the most professional

Mr Rahim is without doubt the most professional and thorough gas engineer I’ve had the please of dealing with, went above and beyond to ensure our fault was rectified. Highly highly recommend

26 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Had Colin baker out today super…

Had Colin baker out today super friendly and helpful

26 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Weds 24th Sept during a gas check the…

Weds 24th Sept during a gas check the engineer Colin Baker found a gas leak, he was very professional and dealt with it very quickly by turning off the gas and alerting the utilities of this all whilst reassuring me and answering every question I asked him so I didnt feel unsafe or the need to worry,
As an anxiety suffering person this meant a lot for me as I felt I was able to stay in the house and felt safe knowing this was being sorted.
Id like to say he really is a credit to your company and have thanked him and would like him to be recognised as a valuable asset to your company

24 de septiembre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Excellent visit and repair by Mohammed Rahim

Called at 0700 to report that my heating and hot water were not working, which was a real concern as the temperature had fallen to 6 degrees outside and I have a 3 week old newborn baby. Mo Rahim and his colleague arrived around 0815 and by 0900 had resolved the issue, restored the heating and hot water and educated me on how to resolve the issue myself if it were to occur again. Excellent service all round.

25 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Absolutely outstanding service

Absolutely outstanding service. Went above and beyond. Very considerate with a very nervous cat I have .
Can’t praise them enough.
Thank you

24 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to the team, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Thank you for fixing our boiler.

Thank you for fixing our boiler.. Darren is a lifesaver.. 5 stars thank you

24 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Darren, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Darren spragg was really helpful today

Darren spragg was really helpful today, I didn't know how to work the controlled heating and Darren helped me with this! I haven't had any heating for a few weeks so I really appreciated this. Thank you very much!

24 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Darren, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Polite and professional

Muhammad was polite and professional, found the fault and fixed our issue quickly. Super job, thank you again

24 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Professional from Start to Finish

Mohammed quickly and correctly identified the fault and set about fixing the problem. He quoted 45-60mins and was done 95mins later (following a few snags).
Very friendly workman who completed the job with no fuss and cleaned up after himself.

22 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Good service

I was very happy Mohammed and he persisted to find and fix our problem with clear explanations

22 de septiembre de 2025
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Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Ryan gough amazing how quick this guy…

Ryan gough amazing how quick this guy works explanes everything to u very clean very professional highly recomended this is your man

20 de septiembre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to Ryan, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Mohammed Rahim came to our property to…

Mohammed Rahim came to our property to help with a boiler issue, very professional and friendly. He helped explain the full issue with our boiler and the reasoning behind it. He attended later on in evening after a long day for himself and still carried out a great fix allowing for us to have hot water and heating again, thank you - top guy!

18 de septiembre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Mohammed Rahim came to fix our heating problem..

Mohammed Rahim came to fix our heating issue at our home. All I can say is outstanding work, he also explained to me what was wrong and what he needed to do. He’s so informative without you even needing to ask many questions and so friendly. I felt so sorry for him having to fix not one but two problems. As our house was absolutely boiling it was making me feel poorly as well as our children. I have MS as well so this makes my disease worse with temperatures. I’d called on Tuesday and originally the work wasn’t meant to be sorted until Friday. Thankfully I got a phone call Wednesday saying they could do this job today. Hewer, I’d definitely say you and our military community are very lucky to have Mohammed on your team. In the past workers haven’t been so great but Mohammed was great. Please give him a bonus 😏. Again, still so informative without me having to ask many questions which was great whereas in the past workers haven’t told you what was wrong and then just come down 5 minutes later and say ‘it’s done’ and away they went.

18 de septiembre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer

Valorada con 5 estrellas sobre 5

Fast and effective.

Fast and effective.

18 de septiembre de 2025
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Respuesta de Hewer Facilities Management Ltd

Thank you so much for taking the time to write us a review, your kind words will be passed on to the team, Many Thanks Hewer

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